YoungUpstarts

OCTOBER 10, 2012

SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. And engaging customers in such ways is generally much less expensive than hiring costly employees or agencies.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Occam's Razor

MAY 2, 2017

Outcomes: Revenue | Ideas Funded Behavior: Path Length | Cart Abandonment Rate Acquisition: Assisted Conversions | Share of Search. Every ecommerce site has to obsess about Revenue. B2B / Enterprise Sales: Salesforce. I absolutely hate how not data driven most B2B selling is. And, we can do so much for them!

Metrics 141

Metrics Acquisition eCommerce Analytics 141

Austin Startup

JULY 2, 2021

Chargify, the leading billing platform for B2B SaaS, announced today the massive productivity improvements and decrease in operating costs that CareerPlug has achieved using its new Chargify Business Intelligence product. About CareerPlug Since 2007 CareerPlug has worked to make hiring easier for over 12,000 growing companies in the U.S.

San Antonio 67

San Antonio B2B Texas Ireland 67

YoungUpstarts

NOVEMBER 5, 2018

High-growth startups in the software sales space need to hire adept salespeople to be competitive. If high ongoing salaries are a problem, consider a hiring bonus. In hiring, culture is mostly about the image the company conveys. Retention and Turnover. With the U.S. Staff turnover is expensive.

Sales 164

Sales Startup Salary Non-Compete 164

Duct Tape Marketing

APRIL 7, 2022

So a lot of agencies track revenue, some actually even track profit, but you, if we're gonna optimize, um, profitability, what, what should we be measuring? I think one of the things that often gets overlooked in the agency space is really deeply understanding the job the agencies being hired to do. Marcel Petitpas (01:46): I like it.

Cofounder 76

Cofounder Hosting Networking Software Review 76

Guy Nirpaz

DECEMBER 12, 2011

This executive owner should be responsible for client retention. From a client to client perspective the owner should be a post-sales account manager, often referred to as a Client Advocate, Client Account Manager or Client Success Manager who is measured on retention, and not new sales revenue. Increase your sales revenue!

Retention 54

Retention Merger Programming Sales 54

Duct Tape Marketing

OCTOBER 17, 2018

He is the president and founder of Revenue & Associates and the creator of The bullseye marketing framework and we’re going to talk about a book built on that called Bullseye Marketing: How to Grow Your Business Faster. In fact, keep listening, I’m gonna tell you how to get 50 percent off. I’d love to see it, If it does.

Marketing 56

Marketing Social Media Analytics Software 56

ConversionXL

SEPTEMBER 20, 2018

Three out of every four B2B buyers would rather self-educate than learn about a product from a sales representative, according to Forrester. A product-led go-to-market strategy relies on product features and usage as the primary drivers of customer acquisition, retention, and expansion. Tidal Wave 1: Buyers now prefer to self-educate.

Marketing 289

Marketing Sales Cycle Acquisition Sales 289

The Next Web

JUNE 20, 2013

Cornerstone also benefitted from having less competition when hiring talent. The company has a 98 percent voluntary retention rate (which doesn’t count terminated employees), and Miller attributes part of that success to not having to deal with the poaching that goes on in the Valley.

Cloud 118

Cloud Southern California Los Angeles New York City 118

ConversionXL

APRIL 4, 2017

There are many who aren’t doing it well , but to me it seems this is a natural extension of any other acquisition channel, and a super important lever for retention and relationship building. For certain businesses, though – usually B2B with a high enough price tag and lifetime value – sales is a must. Hacking Sales.

Channel 118

Channel Marketing Viral SEO 118

Occam's Razor

SEPTEMBER 15, 2014

Transactions, Revenue and Ecommerce Conversion Rate. It does not matter if you are a B2B or B2C or A2K, you will always see this. This report will help you identify where your company should invest in when it comes to mobile content and what kind of people to hire for the mobile awesomization team. So what else is going on?

Analytics 141

Analytics Metrics Mobile DC 141

ConversionXL

JUNE 2, 2022

In this article, you’ll learn how to define your ABM strategy so you can target the right accounts and increase your revenue. Think of it as a filter that helps you find the highest chance of return on investment, revenue potential, and profitability. Individuals don’t make B2B buying decisions; groups do. Coordinated.

Customer 98

Customer Marketing Channel Acquisition 98

ConversionXL

APRIL 3, 2018

Amazon has hired more people for their Alexa division than Google has for the entire company – it’s not hunch, this is going to be the focus. Hire & fire – tools to do a job. mobile is ~50% of revenue, shorter form works better. Retention is the most important thing – if that’s poor, nothing else matters.

Retention 106

Retention Artificial Inteligence Channel Email 106

ConversionXL

JULY 1, 2014

For example, if you wanted to use qualitative feedback to improve hiring practices, asking someone to rate the “Friendliness of Staff” on a scale of 1-5 wouldn’t tell you much about the personality attributes that lead to a positive customer experience. If B2B try to get information about industry and position in the company.

Customer 76

Customer Design Software Review Lead Generation 76

ConversionXL

NOVEMBER 25, 2015

In this way, you can clearly visualize what percentage of people would buy at a given price (in the chart above, 3% of people would buy at $41), and you can determine which price would maximize revenue. In that case, the seller actually lost revenue through bracketing because he bracketed his price down. Now 80% bought the $1.80

Product 48

Product Retention Revenue Acquisition 48

ConversionXL

AUGUST 27, 2020

Ecommerce companies who get the majority of their revenue from digital properties would also fit into this group. This may mean more revenue, more users, more referrals , or anything else that matters to you. Perhaps your onboarding funnel has a poor conversion rate or your user retention is too low. Cohort analysis.

Analytics 90

Analytics Product eCommerce Channel 90

ConversionXL

JULY 18, 2017

Ecommerce companies who get the majority of their revenue from digital properties would also fit into this group. I recommend companies consider investing in product analytics tools when they reach the following numbers: 100+ B2B users (companies) or 2000+ B2C users (consumers). Actively experimenting with different marketing channels.

Analytics 123

Analytics Product Channel Retention 123

ConversionXL

JULY 18, 2017

Ecommerce companies who get the majority of their revenue from digital properties would also fit into this group. I recommend companies consider investing in product analytics tools when they reach the following numbers: 100+ B2B users (companies) or 2000+ B2C users (consumers). Actively experimenting with different marketing channels.

Analytics 107

Analytics Product Channel Retention 107

abovethecrowd.com

JUNE 2, 2021

Would that help retention and NPS (Net Promote Score)? Anytime you hire someone to represent you in a transaction you are subject to principle agent risk , the concern being you never know if the “agent” might be optimizing things for their own behalf, rather than simply working in the best interest of the client. Would they be loyal?

IPO 82

IPO Customer Matching Silicon Valley 82