Startup Professionals Musings

NOVEMBER 14, 2012

Here is my selection of ten key metrics that every six-sigma joint like GE tracks without thinking, but too many small businesses only monitor haphazardly, if at all: Sales revenue. Customer loyalty and retention. Operating productivity. You build customer loyalty by treating people how they want to be treated.

Metrics 266

Metrics Retention Acquisition Salary 266

OnlyOnce

AUGUST 3, 2023

A third sign that it might be time to hire a People officer can happen when your board asks you what your talent strategy is with respect to improving diversity, retention, and engagement metrics, while simultaneously decreasing average employee salary, and you don’t have a great answer. But those things won’t help you scale.

Hiring 62

Hiring Metrics Leadership Early Stage 62

Both Sides of the Table

JUNE 17, 2017

If you hire 6 senior sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business 6 months. Revenue When I look at an income statement I start by focusing on the revenue line. You need to understand the “quality” of the revenue.

Stock Options 227

Stock Options Startup Dilution Venture Capital 227

ConversionXL

SEPTEMBER 15, 2020

It’s a fundamental way of operating your business. Do what’s best for the customer—even if it doesn’t grow revenue. A few of the features Monzo built, however, go against revenue generation in favor of doing what’s best for customers. It’s not the only example of Monzo serving customers at the expense of potential revenue.

Customer 85

Customer Community Revenue Software Review 85

A Smart Bear: Startups and Marketing for Geeks

JULY 23, 2013

Marketo filed for IPO with impressive 80% year-over-year growth in 2012, with almost $60m in revenue. of revenue, force-feeding sales pipelines with an unprofitable product. SaaS companies earn their revenue over time. Even with a great retention rate (e.g. of revenue, $0.30 Except, they lost $35m. for every $1.00

Business Model 335

Business Model .Net Revenue IPO 335

David Teten

DECEMBER 16, 2015

Operations should focus relentlessly on the latter.”. The most common financial metrics ffVC asks companies to compare vs. budget are: Gross Revenue. For early stage companies, the metrics that matter might typically center around activation, engagement and retention. Monthly Recurring Revenue (MRR). Gross Profit.

Metrics 60

Metrics Analytics Balance Sheet .Net 60

Steve Blank

APRIL 1, 2020

Your revenue plans are no longer valid. What’s your monthly cash burn at your new low revenue level? Operating Numbers. The CEO should dial through as many of the largest existing customers to get a firsthand understanding of the magnitude of any revenue shortfall. The ripple effects won’t be obvious at first.

South Korea 333

South Korea Salary Business Model China 333

Women Entrepreneurs Can

JANUARY 11, 2022

Things can get even more daunting if you operate in the non-profit landscape. Create a financial model with details of salaries, expenditures, and variables. Donor retention is the mainstay of sustainability. Develop Multiple Revenue Streams. Running a business in pandemic times is challenging because of evident reasons.

Forecast 59

Forecast Retention Agile Salary 59

www.avc.com

SEPTEMBER 22, 2011

Once you have assembled a core team that is operating the business, you need to move from art to science in terms of granting employee equity. Then you multiply the employee's base salary by the multiplier to get to a dollar value of equity. To be clear, these are hires we are talking about, not co-founders. Director Level: 0.25x.

Equity 64

Equity Employee CTO Hire Fractional CTO 64

Hunter Walker

JANUARY 15, 2016

I wish I could claim I deftly foresaw this, but I was just seeking recurring revenue to to cover OneMatchFire’s office expenses. By the end of 2004 I had brought on two co-founders: John Vars – who is now the Chief Product Office at TaskRabbit, and Steven Reading took over Sales and Revenue. It’s been an amazing run.

Technical Review 48

Technical Review Startup Cofounder SMS 48

Up and Running

AUGUST 13, 2019

Whether summer or winter is your business’s busiest season, all seasonal businesses are best positioned for success when peak-season revenue can be used to fuel growth, rather than cover past expenses. Have you thought of options to generate revenue in the off-season? Lenders want to know that you manage these expenses wisely. .

Revenue 69

Revenue Operations Retention Small Business 69

Mike Michalowicz

NOVEMBER 1, 2016

Be sure you understand how to make every aspect of the business repeatable and scalable: aggregation, ingredient purchasing, production, fulfillment, customer experience and customer retention. Bringing in revenue is the hardest part of any business. I think more important to focus on revenue than simply cutting costs.

Balance Sheet 60

Balance Sheet Incubator Cofounder Salary 60

Austin Startup

AUGUST 20, 2017

Compensation decisions obviously affect hiring and retention. They’re looking to be paid properly in the context of the overall salary structure, including cash, benefits, and equity, and to be paid commensurate with performance. Your business works as intended if you can attract customers that fit into the context of your operation.

Technical Review 48

Technical Review Software Review Cap Table Securities and Exchange Commission 48

This is going to be BIG.

MARCH 30, 2015

Because companies today have way more revenues than the companies that went public or had huge up rounds back then. And, they aren''t necessarily revenues from other dot coms. They''re consumer, SMB and enterprise revenues--maybe not enough to justify their valuation, but much much further from zero than companies in the past.

Hockey Stick 60

Hockey Stick Valuation Startup Maryland 60

YoungUpstarts

NOVEMBER 13, 2013

And yes, a higher-than-average salary will often prevent employees from jumping ship and going over to the competition. For that reason, Barefoot offered our employees bonuses for sales, cost reductions, customer retention, and more. Share the wealth (as long as people are helping create it, that is). You deserve it.

Employee 245

Employee Hiring Cost Retention 245

YoungUpstarts

OCTOBER 13, 2020

The start of a new quarter prompts common questions from start-up founder’s and executives across Asia: What are our revenues and sales targets? How much further will our revenues drop? Retention of Staff. Compounded with recent events – start-ups top priority should be staff retention, not sales.

Management 194

Management Founder Asia Cofounder 194

Duct Tape Marketing

APRIL 7, 2022

Marcel is the CEO & Co-Founder of Parakeeto, a company dedicated to helping agencies measure and improve their profitability by streamlining their operations and reporting systems. So a lot of agencies track revenue, some actually even track profit, but you, if we're gonna optimize, um, profitability, what, what should we be measuring?

Cofounder 76

Cofounder Hosting Networking Software Review 76

Hearpreneur

JANUARY 7, 2017

Something similar happened during a salary negotiation seminar years later. I seized this opportunity to try an experiment in both client service and employee retention, by focusing on senior level staff first, and combining that with a flexible and healthy working environment that is not a mainstay in the public relations world.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Board Effect

OCTOBER 25, 2022

It means they must use their funds to pay reasonable salaries and expenses and support the organization’s activities. Basic salaries aren’t considered personal benefits because they’re necessary for the operation of the nonprofit. Nonprofits are also allowed to charge a fee for their products and services.

Montana 98

Montana Salary Government Retention 98

Up and Running

OCTOBER 15, 2020

You can benefit from full profit retention and you can complete your own self-assessment tax return online each year, or get an accountant to do it for you. All businesses must be registered with HM Revenue and Customs (HMRC) as soon as you start trading so that you can pay income tax on your profit and Class 2 and 4 national insurance (NI).

Small Business 82

Small Business Employee Software Review Naming 82

YoungUpstarts

JANUARY 26, 2016

When you consider that 88% of people leave their jobs for a position with a matching or lower salary you come to understand that the reasons for changing companies is rarely financial. Despite being a bootstrapped company with little revenue, we over-invested in a central New York City office at a rate of 15% rent to revenue.

Software Review 100

Software Review New York City Salary Employee 100