article thumbnail

[Review] The Social Customer

YoungUpstarts

It covers community management, listening on social channels, mining of one’s customer database, establishment of a social CRM team, and the invoking of either macro responses (automated activities like birthday coupons) or micro responses (manual interventions like organising a press briefing).

article thumbnail

What is CRM? Customer Relationship Management Explained

Up and Running

It’s a system that can help you build a database of customer information, stay better connected to customers, and streamline your overall processes. This can be direct business partners, vendors, or even affiliates that you identify a mutual benefit from sharing data. Are they direct partners with dedicated support?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

But in business, you want a lot of partners. In the private equity universe, most Partners have primary training as deal-makers, not as managers. I use another live Google doc to maintain my database of companies I’m marketing to other VCs. See Bessemer Venture Partners’ A comprehensive guide to security for startups.

article thumbnail

Introduction to Growth Hacking for Startups

VC Cafe

On top of this, they layer the discipline of direct marketing, with its emphasis on quantitative measurement, scenario modeling via spreadsheets, and a lot of database queries. and answers with A/B tests, landing pages, viral factor, email deliverability, and Open Graph.

API 167
article thumbnail

How a startup should leverage a personal assistant

A Smart Bear: Startups and Marketing for Geeks

These can be research tasks, like finding every tech blogger who blogs about cats, repetitive tasks like creating 100 affiliate links for products in a Word document, or ongoing tasks like monitoring a handful of job boards and posting new jobs to your website. Case Study: How I Launched One Month Earlier Using Outsourcing. So we tossed it.

article thumbnail

Stories of Opportunity from the First Round Capital Key Hire Wire – COO, VP of Business Development, Online Marketing Director

This is going to be BIG.

On top of that throw in a bunch of web servers and SQL databases, cross-platform 3D graphics code and a highly scalable physics engine and you get the idea. We have a deep technology stack. Our team dabbles in everything from S3 and EC2 cloud services to SIMD and assembly code.

article thumbnail

Monday night: HBS Angels of NY Investor Meeting and Company Presentations

David Teten

IvyDate is a highly private, matching based community which does not place member information in a browsable database. As well as being a subscription based service, IvyDate is also an ideal platform for high-end brands, products, and services to creatively target an extraordinarily attractive demographic via affiliate partnerships.