Both Sides of the Table

APRIL 4, 2011

He told me in some combinations of device / OS / network they are crashing 4 times per 100. All applications crash and this is especially true in the nascent mobile world where dealing with device types, OS’s & networks adds one hell of a configuration management problem. Measuring viral adoption is obviously important.

Metrics 346

Metrics Startup Acquisition SEM 346

Startup Professionals Musings

MARCH 2, 2019

It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Courting them with ongoing updates and special offers through their social networks is a natural way to keep their loyalty.

Social Media 246

Social Media Media Reputation Viral 246

Up and Running

JANUARY 22, 2020

Trade shows, conventions, exhibitions, and other face-to-face networking events increase awareness of your brand and establish you as an industry influencer. Demonstrations and seminars allow you to share new cannabis innovations and scientific discoveries directly to your existing network. In-store educational seminars.

SMS 101

SMS Marketing Affiliate Social Media 101

Startup Professionals Musings

JULY 11, 2013

Before social networking, an unhappy customer might tell three people. If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. Increase customer loyalty and therefore customer retention.

Social Media 249

Social Media Media Customer Viral 249

Startup Professionals Musings

DECEMBER 6, 2012

Before social networking, an unhappy customer might tell three people. If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. Increase customer loyalty and therefore customer retention.

Social Media 228

Social Media Media Customer Viral 228

Startup Professionals Musings

AUGUST 24, 2013

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Courting them with ongoing updates and special offers through their social networks is a natural way to keep their loyalty.

Social Media 271

Social Media Media Startup Reputation 271

VC Cafe

NOVEMBER 2, 2019

The main B2C benchmarks have to do with traction: growth in user acquisition, user retention/churn, monetisation, as well as the effectiveness of consumer marketing + virality. cohort retention curves that flatten (stickiness) actives/reg > 25% (validates TAM). Example of Baremetrics revenue per user benchmarks.

B2C 141

B2C Technical Review Startup Retention 141

Startup Professionals Musings

FEBRUARY 26, 2017

It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Courting them with ongoing updates and special offers through their social networks is a natural way to keep their loyalty.

Social Media 120

Social Media Media Entrepreneur Reputation 120

Startup Professionals Musings

JULY 18, 2012

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Courting them with ongoing updates and special offers through their social networks is a natural way to keep their loyalty.

Social Media 198

Social Media Media Marketing Reputation 198

Cracking the Code

DECEMBER 1, 2009

Popular Media: the key to viral marketing. Feedburner Network. Paperblog network. Software 2.0: How the use of internet is transform. ► 03/25 - 04/01. (1). Global warming: a plague for humanity? ► 03/18 - 03/25. (1). ► 02/11 - 02/18. (2). Getting the most of your online marketing: the In. ► 2006. (7).

Software Review 48

Software Review Technical Review Cloud Europe 48

View from Seed

AUGUST 30, 2016

This is a guest post by Alignable CMO Dan Slagen about the missed opportunity the company has identified in social networking, and why they’ve chosen to build the business on the East Coast. And most notably absent is building a network. One that provides everything that a big, valuable, growing network should.

Social Media 185

Social Media B2B North America Media 185

Reid Hoffman

MARCH 19, 2019

O’Reilly’s article describes two businesses from his own career at O’Reilly—the Global Network Navigator (GNN) web portal, which he sold to AOL, and the Website web server, which eventually fell by the wayside. Thanks to the internet and other globalizing technologies, the entire world has entered the Networked Age.

Cofounder 28

Cofounder Business Model IPO Non-Compete 28

ConversionXL

JUNE 24, 2014

The same goes for businesses operating primarily in countries where social networks are blocked, such as China or Cuba. It is important to note, however, that because of the large quantities of information shared through online social networks, data describing user behaviour is only as good as the methods used to collate and interpret it.

Social Network 130

Social Network Viral Social Media B2C 130

ConversionXL

SEPTEMBER 2, 2019

The same goes for businesses operating primarily in countries where social networks are blocked, such as China or Cuba. It is important to note, however, that because of the large quantities of information shared through online social networks, data describing user behavior is only as good as the methods used to collate and interpret it.

Social Network 73

Social Network Viral Social Media B2C 73

Ben's Blog

MAY 15, 2020

Versus something like LinkedIn, which is focused on getting people to invite their colleagues and people that they’re meeting through professional networking. Then what ends up happening is you get this density, you get all these network effects, you get increased engagement, etc. I’ll give a quick example: Lunchclub.

Founder 36

Founder Conversion Technical Review Cash Position 36

VC Cafe

SEPTEMBER 5, 2012

Growth Hacking isn’t viral marketing (although viral marketing is part of it). and answers with A/B tests, landing pages, viral factor, email deliverability, and Open Graph. If a startup is pre-product/market fit, growth hackers can make sure virality is embedded at the core of a product. like/+1/follow?

API 167

API Viral Startup Retention 167

Duct Tape Marketing

MARCH 30, 2023

Laughs and playfulness will connect your team and help strengthen bonds and relationships amongst them, which then will help solve issues that can be found in unhappy employees such as retention, engagement, physical and mental health problems, or lack of innovation and creativity. It's brought to you by the HubSpot Podcast Network.

Retention 72

Retention Canada Channel Pay to Play 72

crowdSPRING Blog

AUGUST 20, 2018

We are human because our ancestors learned to share their food and their skills in an honored network of obligation.”. Multichannel Merchant explains: One of the most viral examples of the “surprise and delight” strategy came from a rather traditional, old-fashioned brand: Morton’s Steakhouse. Suggest how customers can reciprocate.

Las Vegas 63

Las Vegas Philadelphia Small Business Marketing 63

Venture Chronicles

DECEMBER 6, 2010

Social Media Monitoring evolved out of the explosion of non-traditional media channels developed in the last decade combined with the increased velocity of information flow as a consequence of viral information sharing. Influencing strategies also attempt to exploit brand loyalist behaviors for retention and promotion within the market.

Social Media 60

Social Media Media Viral Channel 60

ConversionXL

APRIL 3, 2018

Tara Robertson – How to 10x Growth by Optimizing Customer Marketing & Retention. Retention is the most important thing – if that’s poor, nothing else matters. Retention is the most important thing – if that’s poor, nothing else matters. Start with retention. Network effects: Uber effect.

Retention 106

Retention Artificial Inteligence Channel Email 106

Startup Lessons Learned

OCTOBER 7, 2008

I think its helpful to think about two kinds of competition for distribution: acquisition competition and retention competition. On the web, we have many of these channels: SEM, SEO, world of mouth, PR and viral. Retention competition is how you get people to come back to your app. My advice: dont launch big.

San Francisco 68

San Francisco Lean Retention SEM 68

Startup Lessons Learned

DECEMBER 16, 2008

Lessons Learned by Eric Ries Tuesday, December 16, 2008 Engagement loops: beyond viral Theres a great and growing corpus of writing about viral loops, the step-by-step optimizations you can use to encourage maximum growth of online products by having customers invite each other to join. This is essentially a version of the viral loop.

Viral 140

Viral San Francisco Lean Continuous Deployment 140

Mike Michalowicz

FEBRUARY 11, 2013

It’s about building relationships and networking, not selling, although that does come as a result. Create an interactive, regularly updated site or blog , or by build informative yet informal profiles on social networking sites like Facebook or Twitter. Never Stop Growing Your Network. Network Your Networks.

Small Business 167

Small Business Marketing PR Social Media 167

SoCal CTO

OCTOBER 5, 2010

10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Game mechanics have become a popular way of increasing user engagement and pushing user adoption, referral and retention, and many startups have sought ways to incorporate game mechanics into their sites. Why You Should Write. Status / reputation.

Technology 191

Technology Product San Francisco CTO Hire 191

ConversionXL

AUGUST 7, 2019

But too many case studies tout the strategies of SAP, Salesforce, and other behemoths who have resources and networks that dwarf most companies. What this strategy achieves: Adds instant credibility to your content and provides a natural distribution network. Twitter is the easiest social media network for tagging. Conclusion.

B2B 110

B2B Marketing Social Media B2C 110

ConversionXL

MARCH 15, 2016

It means that user retention becomes even more important. If users are not onboarded properly, the chances of retention are minimal. Retention is the trailing indicator and true measure of quality onboarding, so that’s what I’d hold experiments up against.” (via So, what does that mean? via Inbound.org).

Mobile 48

Mobile Retention Email Software Review 48

Aymeric Gaurat-Apelli

APRIL 20, 2010

Although I had been developing softwares since 1999, it was the first time I could think of an idea, write the application, publish it online and virally reach thousands of people! As Facebook matures as a platform, it is changing its focus from growth to retention. Facebook has allowed me to find an audience to my creativity.

Developer 32

Developer Australia Ruby API 32

Brandanew

MAY 11, 2016

Remember, the power of one distraught customer is not a loss in sales, but a loss of trust in an entire network or community. If you hadn’t already figured it out, here’s how a loyal customer (especially networked in today’s day and age) can be most amazing aspect of your brand. Customer Retention.

Social Media 100

Social Media Community Viral Retention 100

andrewchenblog.com

JANUARY 28, 2010

Now for all the gory details… User acquisition The first tab in the spreadsheet covers the issue of paid user acquisition – many subscription businesses mostly rely on AdWords and ad network buys in order to acquire users. Ad.com 20M 0.10% 20,000 10% 50% 1000 $20,000.00 $20.00

CPA 51

CPA Retention Viral Acquisition 51

ConversionXL

MARCH 16, 2016

The reason I bring this up is that when you attach a business metric to “one simple question,” you’re competing with these other simplifications in order to try to fit a complex network of data into a simple number or lens. Net Promoter Score has been shown to correlate with customer loyalty, retention and growth – but not always.

.Net 48

.Net Metrics Retention Aggregator 48

VC Cafe

OCTOBER 15, 2010

Wibiya has experienced viral growth since it came out of beta in January this year. The Wibiya network reaches more than 175 million unique users a month through its relationships with 80,000 active publishers: from small blogs and e-commerce sites to brands like TheStreet, Philly.com, and Playboy.com.

API 89

API Viral Affiliate 89

mashable.com

NOVEMBER 3, 2010

Ted Serbinski: Angel investor Ted Serbinski sold his startup MothersClick to Lifetime in 2008 and joined the cable network as CTO of the ParentsClick Network. Roberts talks of social networks as mediums that may very well help your product or name attract VC attention.

Angel Investor 80

Angel Investor Startup San Francisco Social Media 80

blog.expensify.com

APRIL 24, 2012

They write everything from assembly to jQuery, on PCs to mobile phones, doing hard core computer graphics to high level social networking. Big things, like obscuring the networking stack under so many countless layers of abstraction that it’s virtually impossible to even imagine what bytes are actually going over the wire.

Java 107

Java PHP Software Review Coder 107