YoungUpstarts

NOVEMBER 4, 2013

What is new is that, as competition has dialed up and changed over the last two decades, customer retention has become a very hot topic. Thinking Aloud Bill McBean business business strategy customer service employee management leadership management' So how do you do retain customers?

Customer 230

Customer Retention Employee .Net 230

Up and Running

MARCH 11, 2015

From leadership advice to thoughts on how to build a thriving company, Mark’s voice is direct and succinct. He covers broad topics such as net neutrality, but also dives into the specifics of starting a company, touching on things like hiring and employee retention. Certainly one blog to keep high on your list of must reads.

Venture Capital 60

Venture Capital Technical Review Silicon Valley Cofounder 60

Startup Professionals Musings

AUGUST 10, 2014

Most modern investors still look for a business model that embodies a gross margin over 50 percent and a net margin in the 20 percent range. Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention and high revenue per employee. Long-term stability requires revenue growth and profit.

Revenue 246

Revenue Entrepreneur Valuation Viral 246

Startup Professionals Musings

JUNE 26, 2016

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. High customer loyalty and high team passion.

Revenue 145

Revenue Valuation Startup Viral 145

Women Entrepreneurs Can

APRIL 8, 2020

When you have the potential to improve your business in terms of data retention or cybersecurity but you don’t take advantage of it, you are selling yourself short. Strengthening your approach to security can give you that extra safety net and an opportunity to thrive in a digital economy. We all have skills we can improve on.

Retention 52

Retention .Net Business Plan Leadership 52

Agile VC

NOVEMBER 9, 2015

Gross Margins / Net Revenue. It’s important to note that “net revenue” is calculated inconsistently for payments companies. So if Square collects a 2.75% fee from a merchant but pays ~2% in fees to process that card transaction (interchange, network fees, etc), their net revenue would only amount to 0.75% of the total transaction.

IPO 165

IPO .Net Revenue Acquisition 165

ReadWriteStart

AUGUST 26, 2022

I think every company’s portfolio is different, so they’re all different sizes, different stages, different geographies, different cash positions, and different market leadership positions. . But stuff like retention is super important. So how sticky are your customers, and can you break that down to customer retention?

Partner 132

Partner Cofounder Retention Acquisition 132

blog.expensify.com

APRIL 24, 2012

Now let me clarify — NET is a dandy language. ” Don’t get me wrong: NET on your resume isn’t an instant showstopper. But just to clarify a couple points, 24-hours into the storm: Yes,NET developers are great at what they do. And at the time,NET was the best choice for those problems.

Java 107

Java PHP Software Review Coder 107

Austin Startup

FEBRUARY 1, 2018

Hard skills such as data analytics are essential to being successful as a product manager, but equally-valued are soft skills such as communication, collaboration and leadership. Use frameworks in interviews to explain your qualifications and show your thought-processes. Be careful, though! Product management also requires political skill.

Management 85

Management Product Technical Review Software Review 85

crowdSPRING Blog

MARCH 6, 2015

We so like to talk about fonts, logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, economics and other interesting stuff! Small Business and Startups: Net Neutrality? 5 Customer Retention Tools for Long Term Ecommerce Success crowdspring.co/17sebFH. crowdspring.co/1BgXxXg.

Small Business 48

Small Business Design Social Media Portugal 48

Startup Lessons Learned

MAY 25, 2021

I mean, I think that's one thing that people miss often is that leadership is a philosophy, it's a set of principles. So we had managed to provide a really modern healthcare experience with very high NPS score, very high retention, while still having a very strong provider experience. ER : Yeah, of course. And I felt horrible.

Silicon Valley 60

Silicon Valley Turkey Los Angeles California 60

crowdSPRING Blog

FEBRUARY 10, 2013

When employees are given health and retirement benefits, they are strengthened by knowing that their have a safety net which provides for them and their families. By providing a reasonable package of benefits to workers all of the stakeholders of that business ultimately benefit.

Lean 91

Lean Small Business Retention .Net 91

Reid Hoffman

MARCH 19, 2019

But sometimes the fastest path to sustainable market leadership involves pursuing a strategy that is unprofitable in the short term in order to reach a position that is more profitable in the long term. Blitzscaling works when being the first company to achieve critical scale produces enduring leadership in a massively valuable market.

Cofounder 28

Cofounder Business Model IPO Non-Compete 28

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. ABM takes you from fishing with nets to fishing with a spear. Make sales leaders part of your ABM leadership team. ABM doesn’t stop at lead generation or new opportunities. That’s how account-based marketing got its name.

Customer 98

Customer Marketing Channel Acquisition 98

Ben's Blog

MAY 15, 2020

It’s immediate of what is happening and what the net result is. You typically have to have the more directive leadership style, versus curating things from the bottom up, in order to move quickly. It’s not a great look, from the leadership standpoint. The data’s clear. That’s one end of the spectrum.

Founder 36

Founder Conversion Technical Review Cash Position 36

Duct Tape Marketing

OCTOBER 27, 2021

His 20-year professional career included leadership positions at McDonald’s, Discover, and Humana. His 20 year professional career includes leadership positions at McDonald's discover and Humana. Dan Gingiss (13:20): And so we often get stuck on metrics like NPS net promoter score. Now you've got a line to the bottom line.

Customer 100

Customer Technical Review Social Media Green 100

Occam's Razor

AUGUST 22, 2011

Hyper Focus Your Digital Marketing: Ensure A Clear Line Of Sight To Net Income! Customer Personas, Customer Value, Customer Retention and Non-line Marketing. Three "Spire's" of Great Leadership. Mobile Marketing and Analytics: Click-to-Call Mobile Ad Campaigns. Online Marketing Still A Faith Based Initiative.

Analytics 124

Analytics Metrics SEM Web 124

Both Sides of the Table

JANUARY 17, 2011

The key is channeling what you learn when you drive onto paper for retention purposes so you have to write it down soon afterward. And if we’re reflective, it’s also one of the most important success criteria for investors, senior executives, tech writers and virtually anybody involved in business leadership.

Technical Review 356

Technical Review Framework Audience Media 356

ConversionXL

NOVEMBER 13, 2019

Client retention hinges on relationships—and the people who maintain them. Maybe that’s gotten me into trouble in some cases, where I’ve had to reinvent things that had already been figured out, but I think it netted out to be a benefit for our innovation.” The familiar name of an agency CEO is a proxy for trust.

SEO 110

SEO Hiring PPC Leadership 110

ConversionXL

NOVEMBER 13, 2019

Client retention hinges on relationships—and the people who maintain them. Maybe that’s gotten me into trouble in some cases, where I’ve had to reinvent things that had already been figured out, but I think it netted out to be a benefit for our innovation.” The familiar name of an agency CEO is a proxy for trust.

SEO 49

SEO Hiring PPC Leadership 49