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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” It’s an impressive portfolio.

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It’s Not a Conversion Problem, It’s a Customer Development Problem

ConversionXL

The most common mistake startups make is assuming they can operate the same way big companies do, and expect success with little to no feedback from potential customers. This is a customer development problem. So What is Customer Development? Same goes for e-commerce, SaaS or any startup really.

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Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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From Idea To Execution: Building An Efficient Workflow For Your New Venture

The Startup Magazine

Optimising Your Operations Efficiency is the name of the game when it comes to operations. Whether it’s managing your supply chain or automating customer service, look for ways to optimise every aspect of your operations. Develop a marketing strategy that leverages both digital and traditional channels.

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A Deep Dive into Salesforce SMS Integration Strategies for Enhanced Customer Engagement

The Startup Magazine

Salesforce, renowned for its robust customer relationship management (CRM) platform, serves as the nerve center for many businesses’ sales, marketing, and customer service operations. Lead Manager Ninja is considered one of those powerful utilities that manages leads to enhance the consumer experience.

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Tune In, Turn On, Drop Out – The Startup Genome Project

Steve Blank

In April 2010 I received an email that said, “I’m an incoming Stanford student in the fall and working on a project that a number of people suggested I get in touch with you about.&#. Investors who provide hands-on help have little or no effect on the company’s operational performance. Ok, I get a lot of these.

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Which Fundraising Round Should You Skip?

View from Seed

But the best founders I know almost always operate as though they have much less money in the bank, and won’t scale burn until they are super confident in their product/market fit. Subscribe to our email list to get posts delivered straight to your inbox. Experienced founders: B2B. The post Which Fundraising Round Should You Skip?

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