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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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9 Effective Strategies To Upscale Your Business 

The Startup Magazine

This also helps to establish trust among your staff, who will be much more motivated to stay and grow with the firm, keeping your talent retention levels high, which is especially crucial in every sector. A positive working culture will help ensure that your customer service quality does not falter as your business experiences hypergrowth.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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Recession ahead? Follow these Money Saving Tips for your Workplace

ReadWriteStart

Training and Awareness: Provide training and awareness programs that educate employees about the importance of cost-cutting and how their efforts contribute to the organization’s financial health. Set Cost Reduction Goals: Establish clear cost reduction goals and involve employees in achieving them.

article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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30 Entrepreneurs Reveal the Pivots They Are Making in Their Business in 2023

Hearpreneur

Next year, we are pivoting our business to focus more on helping businesses with their online visibility and reputation management. Our goal is to help businesses cut through the noise and be seen as thought leaders in their industry. 20- Client retention. 22- Customer retention. Photo Credit: Kader Meroni.