YoungUpstarts

OCTOBER 13, 2013

Rather, the challenge is this – how can we transform fans and followers on social networks into actual money paying customers? Enter “ The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers “ by Adam Metz. P = People and your relationships with them.

Technical Review 187

Technical Review Software Review Customer Social Media 187

YoungUpstarts

OCTOBER 31, 2017

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ In today’s competitive market, customer engagement (or lack thereof) could determine whether your company sinks or swims. Don’t confuse this with Customer Service.

Customer 171

Customer Retention Software Review Metrics 171

Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. Great businesses begin with a customer problem that has a big and monetizable pain point. Nail the solution. Nail the go-to-market strategy.

Angel Investor 359

Angel Investor Technical Review Incubator Business Model 359

YoungUpstarts

OCTOBER 4, 2015

Rather, it is this: “How can we better reach prospects, convert them to customers, and serve their interests through social media?”. Enter “ The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers ” by Adam Metz. Defining Social CRM. The Social CRM Process.

Technical Review 100

Technical Review Software Review Customer Social Media 100

Duct Tape Marketing

SEPTEMBER 20, 2023

How to Navigate the New Era of Customer Expectations written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Jay Baer In this episode of the Duct Tape Marketing Podcast , I interview Jay Baer, a business growth and customer experience author, researcher, and advisor. What does that mean? [02:46]

Customer 85

Customer Indiana Framework Mexico 85

YoungUpstarts

FEBRUARY 13, 2019

If you can’t keep the customers who sign up with you, you’re going to quickly find yourself in trouble. I get calls all the time from clients struggling to retain new customers. The point is, before you change your pricing, you need to dig deeply into what’s really driving your customers away.

Customer 173

Customer Technical Review Retention Acquisition 173

YoungUpstarts

MARCH 20, 2018

Just as we closed the door on 2017, the FCC voted to repeal the Net Neutrality laws which protected the rights of internet users and website owners. Here are three easy steps that online business owners can take to win back customer trust in 2018: 1. Customers Demand SSL Reassurance. Get Your Website SSL Certified Already!

Customer 200

Customer Technical Review Security Internet 200

VC Adventure

MARCH 4, 2021

Net Dollar Retention (NDR) and Net Revenue Retention (NRR) are both important measurements in any business but many companies conflate the two or (more frequently) only report on one. NDR and NRR are as defined as follows: NDR measures the average percentage change in revenue over the first 12 months of a customer.

Retention 102

Retention .Net Revenue Aggregator 102

Startup Professionals Musings

MAY 23, 2022

One 11-year study of over 200 companies over a decade ago, detailed in the book “ Corporate Culture and Performance ,” found that those working on their culture improved revenue by 516%, and increased net income by 755%. One of the keys to setting the right ethical tone is understanding and avoiding the myths and pitfalls of others.

Software Review 291

Software Review Offshore Entrepreneur Leadership 291

ReadWriteStart

JULY 12, 2023

Many aspects of running a business now depend on AI, and customer service is no different. Due to their versatility and efficiency, AI-powered customer support bots have grown in popularity in recent years. In today’s fast-paced business world, this can aid in increasing customer satisfaction and decreasing response times.

Artificial Inteligence 112

Artificial Inteligence Technical Review Software Review .Net 112

Both Sides of the Table

SEPTEMBER 28, 2014

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

Burn Rate 383

Burn Rate Balance Sheet .Net Valuation 383

The Startup Magazine

MARCH 8, 2024

It compares a company’s net operating income to its debt payments, providing insight into its repayment capacity. By using debt to fund marketing campaigns (online and offline), sales promotions, and advertising efforts, you can attract new customers, retain existing ones, and accelerate your business’s growth trajectory.

Finance 124

Finance Technical Review Metrics .Net 124

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 285

Customer Metrics Algorithm Community 285

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Your most powerful growth engine is your existing customer. Highly trained salespeople.

Customer 154

Customer Fractional CTO Canada Technical Review 154

The Startup Magazine

NOVEMBER 26, 2023

By focusing on individual accounts rather than casting a wide net, ABM reshapes the marketing landscape, bolstering personalized interactions and fortifying relationships with prospects. Prioritizing Positive Customer Experience Business is not solely about transactions; it’s about fostering meaningful connections with customers.

Customer 121

Customer Marketing Campaign Architecture 121

ReadWriteStart

MAY 24, 2023

Second, it allows you to reach out to new potential customers. Rating for an app: 7/10 Rating for software: 7/10 Rating for technology other than app or software: 10/10 #9: Facebook Page and Community A Facebook Page is where customers go to discover and engage with your business.

Technical Review 126

Technical Review Software Review Startup Artificial Inteligence 126

View from Seed

APRIL 14, 2020

This is unfortunately a net negative for the ecosystem, as it will be tougher for first time founders and underrepresented minorities to get capital in this environment. However, not everything will be a net negative to the ecosystem. I think VCs doing real diligence is probably a good thing.

Early Stage 374

Early Stage Software Review Technical Review Due Diligence 374

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 334

Customer Social Media .Net Analytics 334

Steve Blank

APRIL 3, 2018

Building a company takes very different skills than building a neural net in Python or decentralized blockchain apps in Ethereum. But I remind them that customers don’t ask for your transcript. Nothing makes me happier than to see my students getting great grades (and as they can tell you, I make them very work hard for them).

Technical Review 334

Technical Review Entrepreneur Artificial Inteligence Cofounder 334

This is going to be BIG.

JANUARY 18, 2024

The first thing you need to get straight with a high net worth individual—what is their return expectation? Governance Moreso than a lot of actual VCs, a lot of high-net-worth folks tend to ask for board representation—even in the super early stages of a company where boards tend to be a little less formal. Can they lose this money?

.Net 88

.Net Cap Table Startup Technical Review 88

The Startup Magazine

JANUARY 17, 2021

EMPLOYEE NET PROMOTER SCORE . You may be familiar with the net promoter score (NPS). The metric is useful for measuring the chances a customer would recommend your products or service. Leads generally refer to the customers interested in the company’s product or services, which may turn into prospects. SALES KPIs.

.Net 92

.Net Metrics Retention Revenue 92

Startup Professionals Musings

MAY 15, 2019

Steve Blank via Flickr by jdlasica I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. Great businesses begin with a customer problem that has a big and monetizable pain point. Nail the solution.

Startup 245

Startup Angel Investor Technical Review Incubator 245

Up and Running

OCTOBER 20, 2015

Small businesses need to put an end to late-paying customers, regaining control over their cash and their financial wellbeing. Net terms are not for everyone. There are some customers who you can trust to pay you, and some you cannot. Know as much about a customer as you can before extending them credit. Be careful.

Software Review 60

Software Review Customer Technical Review Due Diligence 60

ConversionXL

FEBRUARY 3, 2022

Growth hacking is a practice that aims to acquire as many customers as possible while spending as little money as possible. Where campaigns to build brand awareness and generate top-of-funnel sales drive traditional marketing, data across the entire customer lifecycle drives growth hacking in marketing. What is growth hacking?

Retention 113

Retention Marketing Acquisition Channel 113

VC Cafe

FEBRUARY 21, 2023

They encompass the effectiveness of marketing (the startup’s ability to reach and resonate with target customers) and stickiness (the product’s ability to deliver value to customers over time). I previously wrote about startup benchmarks in the context of funding readiness, so it was time to give it a re-fresh.

Retention 109

Retention Conversion Churn Rate B2C 109

ConversionXL

SEPTEMBER 13, 2017

You’ve been acquiring a ton of customers lately for your SaaS company. More customers, more money. So you throw your energy into your customer funnel. Why do customers leave, or use the service less, often without saying anything? Why do customers leave, or use the service less, often without saying anything?

Customer 110

Customer Churn Rate Metrics Retention 110

Up and Running

DECEMBER 16, 2021

If two businesses are in the same industry, it is not necessary that you can compare them with each other as there can be differences in the business practices, customer base, cost structures, etc. Where Net Sales = Annual Gross Sales, net of returns and discounts allowed, if any. their net commission revenue.

Valuation 86

Valuation .Net Metrics Balance Sheet 86

The Startup Magazine

SEPTEMBER 20, 2019

Customer feedback plays an important role in overcoming these obstacles. Net Promoter Score and Profile Satisfaction. In the past, it has been incredibly challenging to determine what customers really want from a business or the products or services they purchase. Agility, Adaptiveness, and Responsiveness. Let’s dive deeper.

Software Review 100

Software Review Management Early Stage Startup 100

Steve Blank

OCTOBER 23, 2023

At a large company, sales usually means someone else has done the broad shaping for a potential customer. Customer Success roles : This is akin to handling a source. You make sure the customer is happy and keeps buying, preferably more. Security roles : Some ex-Agency people gravitate to roles in security.

Government 212

Government Advisory Board Salary Sales Cycle 212

The Startup Magazine

AUGUST 21, 2021

Verhelst advises, “If you want to prevent confusion on your invoices, avoid unclear terminology such as, ‘ NET 30 ’, or ‘ Payment due within X number of days ’. Even clients or customers who want to pay you, but don’t know how to, are likely to put off reaching out to you for clarity, thus further delaying your payment.”.

Software Review 158

Software Review .Net Software Channel 158

Berkonomics

JANUARY 5, 2023

If you are experiencing 20% annual growth and 20% net profit before depreciation and tax, or any combination that adds to 40% (such as 10% profit and 30% growth), you are a prime target. That’s quite a goal to achieve. But there are obvious and not–so obvious ways to make it happen, even if over time. The second rule: The 20/20 rule.

Acquisition 62

Acquisition .Net Retention Sales 62

Up and Running

APRIL 1, 2021

So in this article, we’ll be covering the following factors: Do you have a financial safety net? You have a financial safety net. If you’ve been running your side project whilst employed , you may have had a chance to build a safety net that puts you in a much more comfortable place to launch fully. So let’s get into it.

.Net 123

.Net Technical Review Early Stage Finance 123

The Startup Magazine

APRIL 12, 2023

Guiding your customer from first impression to checkout may seem tricky, but retaining them is even harder. A successful ecommerce business is built on customer loyalty, positive feedback and repeat purchasing. However, in a competitive online landscape, only 18% of business leaders shift their focus to customer retention.

Retention 135

Retention eCommerce Customer Artificial Inteligence 135

YFS Magazine

FEBRUARY 8, 2018

While Net Promoter Score (NPS) is a business metric designed to gauge customer loyalty, using it to inform countless business decisions is kind of genius.

.Net 105

.Net Sales Metrics Marketing 105

ConversionXL

JUNE 2, 2022

Done right, both can help attract the kind of high-quality leads that become long-term customers and advocates. You’ll also learn how to approach ABM and lead generation to engage your ideal customer. Where lead generation casts a wide net, ABM uses a spear to target and catch the best fish.

Lead Generation 94

Lead Generation Marketing Sales Cycle Campaign 94

Women Entrepreneurs Can

JUNE 9, 2021

One of the most attractive real estate investments is the triple net properties. But, before going to that, you first need to know the meaning of Triple Net Lease or NNN. Triple Net Lease or NNN leases belong to a commercial real estate lease structure. Not all triple net leases and tenants are created equally.

.Net 52

.Net Due Diligence Portfolio Cloud 52

The Startup Magazine

JULY 21, 2021

Digital marketers run a PPC ad (like a social media banner) and then only pay when prospective customers click the ad. Ideally, digital marketers can optimize PPC marketing campaigns so the conversions (sales) from the ad nets more revenue than the cost of the campaign. With PPC, impressions cost nothing. Old School But Effective.

Technical Review 147

Technical Review PPC SEM Marketing 147