article thumbnail

How To Be Successful In The New Customer Experience Battlefield

YoungUpstarts

Companies that actively focus on CX can significantly reduce churn rates, increase retention rates, and earn higher revenues. Whereas customers used to make decisions based on adverts, mail, and the news, consumerism in 2020 has been revolutionized. The conversation then, goes two ways. Collect customer service data.

Customer 162
article thumbnail

How to Grow Your App Startup Organically with App Store Optimization (ASO)

ConversionXL

In this post, we’re sharing how ASO helps you increase traffic and downloads, the specific on-metadata vs. off-metadata factors that matter, and how to leverage ASO mechanics to maximize conversions. How to leverage app store optimization (ASO) to improve app visibility, conversion rates, and retention.

Metadata 121
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Business Marketing Insights for 2020

Duct Tape Marketing

Small Business Marketing Insights for 2020 written by John Jantsch read more at Duct Tape Marketing. Marketing Podcast with John Jantsch on 2020 Small Business Marketing Insights. I wanted to close out the year with a solo show looking ahead to the next one; let’s talk small business marketing insights for 2020.

article thumbnail

How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. By meeting buyers’ post-purchase needs , you’ll improve customer retention. Where marketing drives brand awareness, customer acquisition drives conversions and sales to generate revenue. Image source ). by posting about it on social media).

article thumbnail

How to Use Storytelling in Business to Build Captivated Audiences

ConversionXL

traffic, engagement, conversion, sharing). It must align with the marketing funnel stages (awareness, consideration, conversion, retention) as well as the customer journey. Whether that’s to: Intrigue (awareness); Educate (consideration); Influence a purchase (conversion); Or inspire engagement (retention).

Audience 153
article thumbnail

The Expert Guide to Creating a Marketing Growth Strategy

ConversionXL

In 2020, there were 8,000 martech solutions. In 2020, Clubhouse established a market for an audio-only social platform. Your brand website, product demonstrations and videos, free trials, push notifications, email marketing, targeted ads and campaigns, live chats, content marketing ; Retention. Product development. Image source.

Marketing 115
article thumbnail

Nitex Takes Fashion Forward

Austin Startup

As conversation began, they, like many college students, began fantasizing about building their dream companies. Then in 2020 they applied to Sputnik ATX. Now the company boasts a global team and a 90% customer retention rate. A year ago they parted ways for college after having been friends for 7 years.