Steve Blank

JANUARY 2, 2014

Doctors, researchers and Principal Investigators in this class got out of the lab and hospital talked to 2,355 customers, tested 947 hypotheses and invalidated 423 of them. Part 4: This Will Save us Years – Customer Discovery in Medical Devices. Part 5: Value proposition and customer segments in Life Sciences.

Lean 244

Lean Algorithm Customer Development IP 244

Steve Blank

OCTOBER 25, 2010

It’s the combination of Business Model Design and Customer Development. Business Model Design Gets Dynamic, Customer Development Gets Strategic. One of the key tenets of Customer Development is that your business model is nothing more than a set of untested hypotheses. Business Model Design.

Customer Development 330

Customer Development Business Model Developer Customer 330

Steve Blank

APRIL 4, 2011

This week they were testing who the customer, user, payer for the product will be (and discovering if they have a multi-sided business model , one with both buyers and sellers.) The news from customers was not good. talk to more customers? Which value added services do public clouds want to attract customers for?

Customer 236

Customer Business Model Nebraska Cloud 236

Steve Blank

APRIL 7, 2020

The classes are built on the Lean Startup methodology: Customer Discovery, Agile Engineering and the Business/Mission Model Canvas. So how do our students get out of the building to talk to customers to do Customer Discovery when they can’t get out of the building? Reminder: What’s the Point of Talking to Customers ?

Customer 415

Customer Business Model Restful Video 415

Steve Blank

JANUARY 22, 2014

Dino Vendetti a VC at Bay Partners, moved up to Bend, Oregon on a mission to engineer Bend into a regional technology cluster. Over the years Dino and I brainstormed about how Lean entrepreneurship would affect regional development. The cloud , open-source development tools and web 2.0 Here’s Part 2 of Dino’s story….

Early Stage 287

Early Stage Silicon Valley Oregon Technical Review 287

Steve Blank

MAY 6, 2015

Build a product, get it into the real world, measure customers’ reactions and behaviors, learn from this, and use what you’ve learned to build something better. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development.

Lean 120

Lean Agile Business Model Customer Development 120

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley was brave enough to let me write and teach a class on a subject that no one had ever heard of – Customer Development. Customer Development was a process to quickly search for a profitable business model when customer needs (features, pricing, channel, etc.)

Customer Development 226

Customer Development Lean Developer Customer 226

Steve Blank

DECEMBER 9, 2013

I pointed out that the “data” you gather in 10 weeks (talking to 100+ customers, partners, payers, etc.,) Now that you’ve gotten to know your potential channel and customers, regardless of how much money you’re going to make, will you enjoy working with these customers for the next 3 or 4 years? It never goes well.

Cofounder 326

Cofounder Technical Cofounder Liquidity Event Lean 326

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Even if they did, what if the assumption – that we had developed a better approach to teaching entrepreneurship – was simply mistaken?

Lean 300

Lean Business Model Customer Development Guinea 300

Steve Blank

FEBRUARY 19, 2014

Teams that build continuous customer discovery into their DNA will become smarter than their investors, and build more successful companies. All of sudden what was an additional engineering and development effort now became a small, variable cost. So we’ve learned to live with our customers. Crop Dusters. Lessons Learned.

Customer 318

Customer Algorithm Customer Development California 318

Steve Blank

JULY 24, 2012

I Know A Great Customer. And along with that first customer hypothesis I had the brilliant hypothesis that my channel partner should be Onyx. And along with that first customer hypothesis I had the brilliant hypothesis that my channel partner should be Onyx. Well how do like our integrated system?”

Seattle 260

Seattle Cofounder Engineer Sales 260

Steve Blank

JUNE 26, 2015

Companies pursuing innovation can Buy, Build, Partner or use Open Innovation. To move innovation faster, we now have 21 st century tools — Business Model Canvas , Customer Development , Agile Engineering – all adding up to a Lean Startup. Fast forward to today. Horizon 3 is focused on unknown business models.

Lean 120

Lean Management Business Model Incubator 120

ConversionXL

JANUARY 24, 2014

The importance of the customer feedback cycle & the role it plays for AWeber. How to get your software business to the point where you can hire a business development director. Hunter shares some extremely valuable insights that will prove useful in building beneficial relationships and getting highly qualified customers.

Developer 104

Developer API Cofounder New Jersey 104

Steve Blank

MARCH 19, 2009

Yet two smart VC firms, Sigma and Matrix Partners, realized that somewhere in this mess there was value. They sold their product through the computer retail channel, something I knew nothing about. They sold to a set of customers I knew nothing about. And with all of that they had gone broke, out of business and into Chapter 11.

Silicon Valley 150

Silicon Valley Software Review Technical Review RSS 150

Steve Blank

OCTOBER 31, 2014

But if you want to build a scalable startup you need to be asking how you can you get enough customers/users/payers to build a business that can grow revenues past several $100M/year. But other critical hypotheses such as activities, resources, partners, channels needed testing offshore. With 317 million people the U.S.

Global 335

Global Australia Silicon Valley China 335

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. He continued: “I’d like to convince my boss so our company can be your first customer.”

Silicon Valley 232

Silicon Valley Non-disclosure Agreement NDA Startup 232

Steve Blank

JULY 14, 2015

My guests on Bay Area Ventures on Wharton Business Radio on Sirius XM Channel 111 were: Alexander Osterwalder – inventor of the Business Model Canvas. Why Understand Customers? “We You don’t want to work for just any kind of customers, but customers that have a budget, that are willing to buy from you. “You

Channel 120

Channel Business Model Cofounder Business Plan 120

The Startup Magazine

MARCH 29, 2024

This isn’t just about having a eureka moment; it’s about understanding the problem you’re solving and why it matters to your potential customers. Start by defining your key resources, activities, and partners. It’s not just about a logo or a tagline; it’s the experience you promise your customers.

Intellectual Property 128

Intellectual Property Angel Investor Business Model Bootstrapping 128

Steve Blank

FEBRUARY 10, 2016

Funding challenges and other issues founders face in the early days of starting up were the focus of interviews with the latest guests on Entrepreneurs are Everywhere , my radio show on SiriusXM Channel 111 (airing weekly Thursdays at 1 pm Pacific, 4 pm Eastern). whether that’s partners or employees that you bring on.

Silicon Valley 120

Silicon Valley Ohio Columbus Entrepreneur 120

Steve Blank

JUNE 6, 2016

Evangelos Simoudis’ is the founder and managing director of Synapse Partners. His investing career started 15 years ago at Apax Partners and continued with Trident Capital. Tune in Thursday at 1 pm PT, 4 pm ET on Sirius XM Channel 111. Filed under: Customer Development. If you can’t hear the clip, click here.

Silicon Valley 120

Silicon Valley Entrepreneur Fractional CTO Analytics 120

Steve Blank

JULY 13, 2021

Analyzing a case in the classroom, removed from the realities of a new venture, adds little to an entrepreneur’s preparation for the chaos, uncertainty, and conflicting customer responses that all entrepreneurs face. The reality is that most business plans don’t survive first contact with customers. experiential.

Lean 435

Lean Agile Business Model Business Plan 435

Steve Blank

JANUARY 14, 2014

A pivot may mean you changed your customer segment, your channel, revenue model/pricing, resources, activities, costs, partners, customer acquisition – lots of other things than just the product. Filed under: Business Model versus Business Plan , Customer Development.

Business Model 331

Business Model Lean Customer Development Channel 331

Startup Lessons Learned

MAY 9, 2012

TLDR: Brant Cooper and Patrick Vlaskovits , authors of The Entrepreneur's Guide to Customer Development are back with a new book called The Lean Entrepreneur. It took the idea of Customer Development and made it accessible to a whole new audience. Illustrations by FAKEGRIMLOCK. You can pre-order it starting today.

Entrepreneur 167

Entrepreneur Lean Southern California San Diego 167

Steve Blank

JULY 2, 2015

My guests this past week on Bay Area Ventures on Wharton Business Radio on Sirius XM Channel 111 were: Pete Newell , managing partner of BMNT Partners. John Kuhn , who works at BMNT Partners. Pete is managing partner for BMNT Partners and serves on the Board of Directors for Solace Power and Savonix.

Channel 120

Channel Japan Bosnia Silicon Valley 120

Steve Blank

JUNE 3, 2013

The Roominate dollhouse building kits are being sold via their own website and soon, retail channels. They outlined their retail channel and PR strategy and told me about the type of consultants they wanted to hire. Hiring Channel Sales. “So So what would the retail channel consultant do?” They learned a ton.

PR 316

PR China Lean Channel 316

Steve Blank

DECEMBER 7, 2010

There are few courses which teach aspiring entrepreneurs the skills (business models, customer and agile development, design thinking, etc.) If you’ve read any of my previous posts, you know I believe that: 1) a product is just a part of a startup, but understanding customers, channel, pricing, etc.

Wiki 312

Wiki Lean Management Business Model 312

Both Sides of the Table

FEBRUARY 7, 2010

But I pointed out that he would be up against competitors that had spend years building relationships with the big financial services companies (as well as channel partners) and he was going to have to start from scratch. The exact same team had worked on 2 previous customer service startups (and 1 non-CS product).

San Diego 267

San Diego Entrepreneur Philadelphia Cloud 267

Steve Blank

OCTOBER 3, 2014

Students need to get out of the building and talk to 10-15 customers a week. Like all great Silicon Valley companies they started with a technology and guessed who the customers will be. The Customer Development process, this relentless drive to turn hypotheses into facts is what makes this learning so rapid.

Lean 274

Lean Silicon Valley Customer Development Incubator 274

Steve Blank

FEBRUARY 16, 2012

This makes sense in a company where your customers, channel and competition are known. Yet year after year, decade after decade, VC’s would watch as no startup business plan survived first contact with customers. Business Plan vs. Business Model + Customer Development. So what did the venture industry do?

Business Model 264

Business Model Customer Development Utah Business Plan 264

Steve Blank

MARCH 5, 2012

One of the confusing things to entrepreneurs, investors and educators is the relationship between customer development and business model design and business planning and execution. When does a new venture focus on customer development and business models ? And when do business planning and execution come into play?

Search 322

Search Business Model Customer Development Agile 322

Duct Tape Marketing

DECEMBER 17, 2019

How Mapping Your Customer Journey Can Improve the Customer Experience written by John Jantsch read more at Duct Tape Marketing. So why wouldn’t you do the same for the customer journey? Understanding where your customers go when they’re interacting with your business can help transform your marketing efforts.

Customer 66

Customer Social Network Social Media Conversion 66

Steve Blank

JUNE 11, 2012

Few of the Principal Investigators or Entrepreneurial Leads had startup experience, and few of the mentors were familiar with Business Model design or Customer Development. 2) Get the teams out of the building to test their hypotheses with prospective customers. Filed under: Customer Development , Lean LaunchPad , Teaching.

Lean 252

Lean Incubator Business Model Georgia 252

Steve Blank

FEBRUARY 9, 2012

It’s the result of a decade of me learning from 1,000 of entrepreneurs, corporate partners, students and scientists the best practices of what wins in startups. In fact, you could say that all that remains from my last book are the four steps of Customer Development. Briefly, the new book.

Entrepreneur 291

Entrepreneur Lean Business Model Customer Development 291

Steve Blank

JUNE 3, 2013

The Roominate dollhouse building kits are being sold via their own website and soon, retail channels. They outlined their retail channel and PR strategy and told me about the type of consultants they wanted to hire. Hiring Channel Sales. “So So what would the retail channel consultant do?” They learned a ton.

PR 208

PR China Lean Channel 208

Steve Blank

NOVEMBER 18, 2010

In an existing company with existing customers you 1) understand the customers problem and 2) since you do, you can specify the entire feature set on day one. In fact, for decades if you drew this diagram on day one of a startup VC’s would nod sagely and everyone would get to work heading to first customer ship.

Burn Rate 248

Burn Rate Management Business Model Customer Development 248

Steve Blank

DECEMBER 26, 2013

Doctors, researchers and Principal Investigators in this class got out of the lab and hospital talked to 2,355 customers, tested 947 hypotheses and invalidated 423 of them. Part 4: This Will Save us Years – Customer Discovery in Medical Devices. Part 5: Value proposition and customer segments in Life Sciences.

Lean 239

Lean Customer Development Video Early Stage 239

Steve Blank

AUGUST 27, 2012

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. It seemed like once a week Yuri would come back from a customer meeting brimming with new insights. And that’s where the problem was. A Pivot a Week.

Founder 317

Founder Cofounder Advisory Board Burn Rate 317