ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

Duct Tape Marketing

JANUARY 21, 2021

The Making of GreenPal with founder Bryan Clayton written by Kyndall Ramirez read more at Duct Tape Marketing. He’s the CEO and co-founder of GreenPal. What do you do to help with retention? He’s the CEO and co-founder of GreenPal. What do you do to help with retention? So sign up today at www.bant.io

Founder 85

Founder PPC Cofounder Campaign 85

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

Startup Professionals Musings

MARCH 21, 2021

Serious investors expect founders to have their homework done before the first interaction – documented executive summary, business plan, and financial model. Customer retention. It doesn’t work if you don’t follow up on networking opportunities, networking referrals, and ongoing networking relationships. Investor negotiations.

Technical Review 333

Technical Review Startup Software Review Retention 333

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Up and Running

OCTOBER 7, 2019

However, as a founder of a small business or startup, you’re juggling many things. KPIs Every Founder Should Track. Net Promoter Score (NPS): measures customer loyalty and satisfaction, which is essential for customer retention and referral marketing. “What gets measured gets done.” . Employee KPIs.

Founder 71

Founder Retention Metrics Technical Review 71

ConversionXL

OCTOBER 11, 2022

In this article, you’ll learn how ecommerce customer retention boosts long-term revenue and the strategies you can use to keep customers coming back. Table of contents What is ecommerce customer retention (and why does it matter)? What is ecommerce customer retention (and why does it matter)? How to measure customer retention.

Retention 111

Retention eCommerce Channel Community 111

ConversionXL

FEBRUARY 3, 2022

GrowthHackers founder and former Head of Growth at Dropbox, Sean Ellis , coined the term: “A growth hacker is a person whose true north is growth. In his course on Growth Mindset (part of CXL’s Growth Marketing Minidegree ), WeTheFuture.org founder John McBride describes three key components of a successful growth marketer: 1.

Retention 113

Retention Marketing Acquisition Channel 113

YoungUpstarts

MARCH 19, 2020

Quick response times – Customer retention will increase with the automation of certain tasks, such as order confirmations, serving FAQ answers, requesting product surveys and other broad communications initiatives. The future of CRM and machine learning. www.act.com ).

Artificial Inteligence 264

Artificial Inteligence Acquisition CTO Chad 264

Up and Running

MAY 17, 2021

If you’re like many start-up founders, that might not be enough. But if you require an external round of funding and are getting ready to fundraise from VCs, ask as many of your founder friends for their advice on how to tackle the process. The founders that were more assertive were labeled as aggressive. Yes, it’s unfair.

Entrepreneur 146

Entrepreneur Retention Software Review Founder 146

Both Sides of the Table

MAY 9, 2018

I left the meeting and had to attend a 3-hour board meeting where two founders have been fighting and each want the other one fired. But your co-founder had been senior at one of the big enterprise software companies and if I remember correctly American Express had run a big pilot with you. Some were interesting, some weren’t.

Software Review 381

Software Review Churn Rate Due Diligence New York 381

YoungUpstarts

MARCH 4, 2019

by Peter Johnston , founder and CEO of Kalo. They want platforms and services that automate hiring and retention while ensuring freelancers feel as supported as their full-time colleagues. Full-time employment affords individual staff members access to healthcare benefits, paid sick leave and several other notable amenities.

Technical Review 228

Technical Review Software Review San Francisco Due Diligence 228

Hearpreneur

DECEMBER 14, 2022

As a co-founder of the company, my main goal for 2023 is to build a successful and sustainable business that will bring value to our customers, team members, and investors. 4- Better customer (and employee) retention. Our team plays a big role in customer retention, so our efforts will extend there. Photo Credit: Kevin Miller.

Entrepreneur 112

Entrepreneur Retention SEO Employee 112

View from Seed

DECEMBER 3, 2015

thredUP has been very fortunate regarding engineering retention. While luck may play a role, much of the credit for our great retention goes to the team. Even so, retention is still something I have to constantly focus on as an engineering manager. Editor’s note: The Alliance was written by LinkedIn founder Reid Hoffman.

CTO Hire 120

CTO Hire Retention Marketing Engineer 120

YoungUpstarts

OCTOBER 31, 2017

Keep reading to learn more about Customer Success and why it is so beneficial to many organizations today: Customer Success focuses on more than just retention. While retention is probably the most important metric these organizations track, good CSMs don’t focus on renewal alone.

Customer 171

Customer Retention Software Review Metrics 171

Startup Professionals Musings

JULY 25, 2018

Just as national cultures influence and shape a country, so does the startup culture set by founder strategy drive the future of a new venture. Most startups are created by one or two entrepreneurial founders, with a vision and focus on developing an innovative solution, rather than on developing people.

Silicon Valley 143

Silicon Valley Retention Metrics Architecture 143

ConversionXL

SEPTEMBER 2, 2020

Yet, offboarding is such an important and under-rated opportunity to provide a positive experience that can actually yield advocates, saved customers, and higher retention. Here’s an another example from Pat Walls, founder of Pigeon. Being able to save a churning customer is the holy grail of retention. Short, clear and simple.

Retention 83

Retention Email Customer Aggregator 83

View from Seed

OCTOBER 24, 2019

As seed rounds have atomized, it’s not uncommon for founders to raise 3 or even 4 rounds prior to a series A. The reality is that if a founder raised every one of these rounds, and lead investors always got their “target” ownership, the level of dilution would be ridiculous. Founders with limited experience. should be avoided.

Dilution 149

Dilution B2B Burn Rate Early Stage 149

ConversionXL

JUNE 3, 2019

Has your company’s customer retention rate increased, decreased, or maintained the status quo over the past five years? Are you actively working on retention? Have you outlined and initiated a formal customer retention strategy? Make your retention strategy personal. Email performance.

Retention 82

Retention Developer Customer Programming 82

YoungUpstarts

MAY 29, 2019

by Sam Furr, founder & Head of Product Strategy of Tappable. Perhaps your mobile app opportunity could provide ROI in one of these ways: Employee Retention. 95% of employees say a mobile-first workplace is vital for improving employee retention rates.

Mobile 127

Mobile Retention IP Metrics 127

The Startup Magazine

SEPTEMBER 16, 2020

Most startups start with a burst of momentum from the founder, slowly add some customers, and stagnate, before ultimately fizzling out. Inexperienced founders pick a conservative funding target and tend to raise just enough money to reach that goal. Emphasize retention through continued value. They Raise More Money.

Balance Sheet 90

Balance Sheet Startup Audience Retention 90

Both Sides of the Table

AUGUST 30, 2014

What is a founder to do? Retention “ Don’t Roll out the Red Carpet on the Way out the Door ” 8. I’m pretty sure I’m right based on my own experiences as a startup founder for reasons A, B, C. That’s why you’re a founder. Improving startup productivity ? “ Level Up ” 9.

Framework 407

Framework Startup Retention Sales 407

The Next Web

JANUARY 25, 2014

Noam Fine, co-Founder and CEO of Widdit , providing app developers engagement solutions over the mobile and Web platforms. It becomes clear that in order to make that leap to the next stage, the developer must focus on user retention. Of course, user retention will also increase monetization.

Technical Review 137

Technical Review Retention Startup Technical Support 137

Hunter Walker

AUGUST 10, 2023

“Sold too early” is historically a derisive term thrown at founders who exited startups still on an upward trajectory, and it’s true that almost every successful company went through periods of interest from potential acquirers, even if it was just casual inquiry. Right place, right time, right decision.

Founder 80

Founder Equity Acquisition Retention 80

YoungUpstarts

DECEMBER 4, 2019

by Josh Fechter , co-founder and CEO of Squibler. By understanding employee engagement , you can enhance productivity, improve retention in demanding fields and deliver higher quality products and services. Josh Fechter is the co-founder and CEO of Squibler. Why keep employees engaged?

Employee 147

Employee Technology Cofounder Viral 147

YoungUpstarts

JANUARY 7, 2018

by Humberto Farias, CEO and co-founder at Concepta. CMOs who employ AI-powered marketing report significant gains in customer retention, engagement, and lifetime loyalty. The digital revolution is disrupting the traditional business model for small and medium businesses (SMBs).

Artificial Inteligence 164

Artificial Inteligence Analytics SCRUM Cofounder 164

Startup Professionals Musings

JANUARY 16, 2013

Serious investors expect founders to have their homework done before the first interaction – documented executive summary, business plan, and financial model. Customer retention. It doesn’t work if you don’t follow up on networking opportunities, networking referrals, and ongoing networking relationships. Investor negotiations.

Entrepreneur 275

Entrepreneur Technical Review Software Review Retention 275

Up and Running

SEPTEMBER 7, 2016

As a founder of a startup myself (we’re six years old now, in fact), I know those feelings all too well. When you’re starting up, worrying about customer retention seems a million miles away. But eventually, when you’ve won your 500th customer and you still have yet to fully focus on retention, you’ll be missing a big trick.

Customer 60

Customer Retention Startup Metrics 60

YoungUpstarts

OCTOBER 1, 2019

A successful entrepreneur, John is the founder of three businesses: The DiJulius Group, an international consulting firm, John Robert’s Spa, a chain of upscale salons in Northeast Ohio, and Believe in Dreams, a nonprofit that helps make dreams come true for deserving children. They also awarded an R2-D2 trophy to the top FORD producer. .

Founder 113

Founder Artificial Inteligence Ohio Retention 113

The Startup Magazine

DECEMBER 19, 2018

As part of The Startup Magazine Founder Interview Series , we talked to Mr. Tony Lakier. Tony is the Founder and CEO of RedMane Technology. We’re helping a large university system use analytics to target students for early intervention to maximize retention. Technology is just one of our tools. Our talent provides leverage.

Louisiana 113

Louisiana Founder Virgin Islands South Africa 113

ConversionXL

NOVEMBER 23, 2022

Gavin Braman, Co-Founder @ Drifting Creatives. Just like Peep, other marketers from hypergrown products, such as David Cancel (founder at Drift) argue that product-based differentiation is vanishing. Product should be your main channel for customer acquisition, retention and expansion.

B2B 94

B2B Marketing Curation PPC 94

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 13, 2015

Founders typically revert to whatever they’re already expert in, and decide they need more of that. So, a technical founder decides she needs another developer, or a sales-oriented founder decides she needs another sales person. The question is: How do you decide what role is most important to hire for?

Part-Time VPE 120

Part-Time VPE Hiring Retention Revenue 120

ConversionXL

SEPTEMBER 13, 2018

You’ll be able to see which acquisition channels are best for long-term retention or lifetime value, not simply those that drive initial conversions. Google Analytics is definitely better at measuring traffic,” noted Dan McGaw, the founder and CMO of Effin Amazing. Engagement, conversion, and retention.

Analytics 119

Analytics Technical Review Acquisition Retention 119

YoungUpstarts

DECEMBER 21, 2011

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). He founded The Center For Client Retention in 1988, following a career in customer relationship marketing and business development. Providing exceptional customer service has long been seen as a competitive advantage.

Customer 154

Customer Retention Social Media Technical Review 154

YoungUpstarts

FEBRUARY 13, 2019

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ Everyone knows that retention is crucial for subscription-based companies. Blue Apron is hardly alone with its churn problem.

Customer 173

Customer Technical Review Retention Acquisition 173

Startup Professionals Musings

MARCH 16, 2016

Ron Conway , of SV Angels, and Reid Hoffman , LinkedIn's founder, are names often mentioned in this category. Startup founders typically invest some real dollars into their new startup as well as months or years of their time with no salary. These deals usually come with retention packages -- so be careful. Deep-dive meeting.

Software Review 120

Software Review Sweat Equity Accredited Investor Angel Investor 120

A Smart Bear: Startups and Marketing for Geeks

FEBRUARY 26, 2019

Founders almost never have a real strategy. Founders explain failures with things like “our two main competitors did [thing] to us” or “customers didn’t understand [our point of view].” The 10,000th biggest company in the world is a very successful company, as is the two-person company where the founders each take home $300k/year.

Restful 202

Restful Founder Revenue Acquisition 202