ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112

Retention Developer Customer Programming 112

VC Adventure

AUGUST 31, 2017

Beyond that, they actually went back in time and looked at the earlier stage periods for these companies so we can track how some of the world’s best SaaS companies performed at revenue levels more akin to the typical Series B business. Companies in the study that scored 40% of greater had TTM revenue multiples of 6.4x

IPO 113

IPO Vertical Balance Sheet Valuation 113

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Guy Nirpaz

NOVEMBER 7, 2011

A topic that seems to be coming up over and over again today is the need to come up with innovative sales compensation (commission) models that align with the subscription business model of cloud. Here are three posts to get the discussion started: October 2011 – David Cummings on Inside Sales Rep Comp Model for Startups.

Sales 48

Sales Technical Review Salary Channel 48

YoungUpstarts

OCTOBER 24, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. It’s hard to believe these are the methods and tools of a profession designed to attract and persuade us to become customers — especially when “we the buyers” increasingly ignore them. Pushy salespeople.

Marketing 234

Marketing Software Review Technical Review Social Network 234

ReadWriteStart

JUNE 16, 2011

Freshdesk First, Girish Mathrubootham from Chennai, India, pitched Freshdesk , a SaaS company that provides small and medium businesses with on-demand customer support software that offers multi-channel social support. Freshdesk introduces itself as a kind of Salesforce.com for customer support so to speak.

India 123

India Bootstrapping Non-Compete Entrepreneur 123

Cracking the Code

FEBRUARY 23, 2011

Wednesday, February 23, 2011. It would have been easy to explain the difference by changes in the 2010/2011 revenue growth projections but unfortunately that is not the case. revenues while large caps are trading at 6.4x. sales and marketing. (10). ▼ 2011. (2). SaaS Multiples: Recovery or Bubble?

Software Review 101

Software Review Technical Review Valuation Europe 101

ConversionXL

OCTOBER 21, 2012

Its longevity is a testament to its ability to convert leads into buyers and buyers into repeat customers. In fact, according to a Forrester report put out on September 24, 2012 email continues to be the top factor in influencing repeat purchases: Forrester Research report showing email’s positive influence on repeat customers.

Campaign 111

Campaign Email Clickthrough Sales 111

Austin Startup

DECEMBER 7, 2010

SpeedMenu announced today that their mobile menuing, ordering and payment software has entered the beta testing stage with Micros Systems Point of Sale (POS) software. SpeedMenu clients benefit from increased table touches, higher revenues and associated tips as well as repeat sales.

Utah 74

Utah Software Review Customer Mobile 74

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. Too much was at stake, we couldn’t afford the risk of destabilizing everything and losing substantial revenue.

Programming 150

Programming Turkey Social Media Redemption 150

Agile VC

JUNE 5, 2011

June 5, 2011. They’ve grown from nothing to >$2B in revenue in 30 months time, making the company among the fastest growing businesses in the histroy of the world. Filing Date: initial filing June 2, 2011. How They Make Money: Groupon keeps a share of the coupon value (typically 40-50%) as its net revenue (1).

North America 100

North America Chicago Boston Silicon Valley 100

Cracking the Code

JANUARY 22, 2009

Building Your SaaS Sales Compensation Plan. Compensating the sales force is a difficult task and the key is usually to keep things simple, so that each sales rep knows what he needs to optimize to make more money at the end of the quarter. 1 of MRR generates $12 of annual revenue, so $1 commission equals 1/12=8.3%

Software Review 91

Software Review Clawback Sales Salary 91

The Startup Magazine

SEPTEMBER 25, 2017

Both sales and marketing are important to understand if you want a promotion in your organization. Not only will they offer human resources, it allows you to increase revenue as well. They have a direct impact on revenue and it is a key component for attracting talent and for out shining the competition. Understand Your Market.

Balance Sheet 60

Balance Sheet Technical Review Leadership Operations 60

ConversionXL

MARCH 19, 2020

They do more of the same with less, often lowering quality and customer satisfaction. Companies in this category add features when customers desire greater value. Their recommendations derive from sales and EBITDA (earnings before interest, taxes, depreciation, and amortization) for the companies in their study: ( Image source ).

Marketing 121

Marketing Campaign Non-Compete Lean 121

Duct Tape Marketing

MAY 11, 2022

Husband and wife co-founders, Todd and Laure Fisher founded CallTrackingMetrics in 2011 in their basement and together have grown it into an Inc. Key Takeaway: Today, it seems as though there’s a never-ending list of channels and ways in which your customers can communicate with you and your business. [4:02] Yeah, sure.

Metrics 85

Metrics Marketing Software Review Cofounder 85

Gust

DECEMBER 6, 2011

A medical device company, on the other hand, may need cash resources to pay for FDA testing, designing the prototype, manufacturing the product, establishing an inventory of the devices and establishing marketing and sales channels for the products. Copyright BillPayne.com 2011. million and $4 million.

Angel Investor 179

Angel Investor Venture Capital Valuation Software Engineering 179

crowdSPRING Blog

NOVEMBER 27, 2012

But I’m always surprised when that entrepreneur or small business owner has a tough time describing the potential customers for their new business’s products and services. After all, without customers, there is no revenue. How many customers are in the market? Do these customers have the need you solve?

Small Business 110

Small Business Marketing Startup Silicon Valley 110

crowdSPRING Blog

NOVEMBER 24, 2013

So while you keep an eye on your team, your customers, your marketing, your online activities, and your bottom line it is now also time to get ready for tax time, perform the year-end reviews, consider raises and bonuses, clean up the office, schedule holiday vacations, and plan the company party! Set your goals for the New Year.

Small Business 92

Small Business Software Review Startup Lean 92

Lightspeed Venture Partners

OCTOBER 7, 2012

The company has done $400k in sales in less than two years and had an early test deal with a local supermarket chain that they were massively overperforming on. He had been at it for 6 months and had no sales or distribution lined up yet. They won a design award at a trade show, but have no revenue and no orders.

Technical Review 110

Technical Review Technical Cofounder Valuation Pre-Money Valuation 110

Occam's Razor

JUNE 4, 2018

Increase current conversion rate by 25%, quantify how much increased revenue there will be. Aim for quintupling revenue, obviously, but calculating just 25% improvement will give you all the budget you need from your management to insert urgency into the shopping process. Do something simple. In-stock status. Life of current price.

Conversion 124

Conversion eCommerce Artificial Inteligence Aggregator 124

Hearpreneur

DECEMBER 24, 2017

But it’s rewarding to see our customers so excited about the product, and the huge growth in sales from last year has been encouraging. By partnering with Luxor, we created a destination for customers so they could shop before the festival. People who need to up their customer service skills. 11- New products.

Las Vegas 86

Las Vegas Entrepreneur Software Review Community 86

Tim Keane

MARCH 9, 2011

How to prepare a sales forecast for a business plan » March 09, 2011. But, what constitutes success for the parties involved – investors, entrepreneurs, employees, and customers – can vary dramatically. By Tim Keane, Angel Investor, Golden Angels Investors, LLC. « Leaving a Trail | Main. | Possibilities: 1. 

Finance 83

Finance Bootstrapping Startup Equity 83

Gust

JUNE 19, 2012

Last weekend I caught Mashable announcing that Ebook Sales Surpass Hardcover in the U.S. And in January I saw that digital music overtook physical media for the first time in 2011, something I expected since 1998. By far the best validation of a plan is actual sales made already. Numbers are numbers, after all.

Startup 180

Startup Forecast Angel Investor Software 180

Up and Running

JUNE 29, 2016

Large retail chains with brick-and-mortar stores are closing up their shops at a rapid rate, and the continuing trend toward online shopping means that having a solid, user-friendly website where your customers can shop is vitally important. What does this mean for your clothing company? Go beyond “straight sizing”.

Revenue 76

Revenue eCommerce Social Media Campaign 76

ConversionXL

OCTOBER 13, 2015

Customers acquired by direct mail. Same thing with the class of 2011, except they’re a different cohort because they share a different common experience in a time period. Total Customers. Average Revenue Per Customer. Are free trial users who submit support tickets more likely to convert to customers?

Conversion 48

Conversion Retention Acquisition Metrics 48

Cracking the Code

MARCH 12, 2010

Given the predictability of SaaS GAAP revenues on a quarterly basis, the fact that the 08/09 projections were unchanged is not a surprise. Given that the revenues are not growing very fast, this means that most of the companies have reduced their sales force and focused on productivity improvement. Posted by Philippe Botteri.

Software Review 63

Software Review Technical Review Cloud Forecast 63

David Cohen

AUGUST 22, 2012

After the market downturn, I think that investors in general got more picky about “real” revenue models. The first path is set up a pay wall and run the customers through a sales process. Here’s the data: 2007: 10%. It’s just a relative indicator.

Vertical 110

Vertical Search Business Model Software Developers 110

Guy Nirpaz

OCTOBER 20, 2011

Earlier this week, I spoke to Dave Rosenberg for his CNET Blog ‘Customer success’ VP role: To reduce SaaS churn. At Totango, we care deeply about customer engagement and customer success. I wrote about that previously in my blog 4 Tips to Increase B2B Sales for example. New VP Customer Success Appointments.

Customer 76

Customer B2B Revenue Sales 76

ConversionXL

JANUARY 16, 2014

Before you run a fire sale and torch your profits for the sake of staying competitive, you need to read this. Back in October 2013 Simon-Kucher & Partners , a global marketing & sales consultancy, published a survey that found 33% of shoppers did not name prices as the primary driver for online shopping. Customer Education.

Software Review 117

Software Review Social Media Vertical Algorithm 117

ConversionXL

MAY 25, 2016

Problem is, customers are more likely to share bad experiences than good ones. Business owners are well acquainted with what I call the “ vocal minority ,” those loud and influential voices that represent the extremes of your brand experience (a study found over 75% of customers almost never write reviews ).

Software Review 80

Software Review Conversion Video SEO 80

Venture Chronicles

AUGUST 7, 2013

I really loved telling the story of GS for this reason alone, it is about what is possible by empowering people, customers and employees, rather than saving a few dollars here or picking up some extra revenue there. and the role went unfilled for the better part of a year. For this kind of model to work you need a lot of traffic.

Marketing 54

Marketing Startup Differentiation Lead Generation 54

Hearpreneur

NOVEMBER 27, 2019

In 2011, our family was sitting around the dinner table brainstorming when our teenage daughter Mia had a great idea – starting a company that sells the best possible organic roasted seaweed in delicious flavors. Summit CPA is now a company with over $5M in annual revenue and our team is fully distributed throughout the United States.

Naming 146

Naming CPA Entrepreneur Software Review 146

Steve Blank

FEBRUARY 3, 2015

Hershey just bought Krave Jerky, a team in our 2011 Berkeley Lean LaunchPad class, for >$200 million. These new entrants disrupted their food categories by offering high quality proprietary recipes, outsourcing their manufacturing, and using their cash and resources on sales and marketing to build distribution and a differentiated brand.

North America 120

North America Lean Customer Development Distribution 120

Up and Running

APRIL 27, 2015

Ronald Johnson: Know your customers, or face losing them. Penney corporation in November 2011, he received a warm welcome. The company saw its revenue drop by 25% in 2012, and Johnson was unceremoniously ousted from his position in April 2013. in the three years it was on sale in the US, while the UK producers went bust in 2012.

Technical Review 60

Technical Review Mexico Cofounder Angel Investor 60

Both Sides of the Table

JUNE 22, 2011

Ah, but today’s Internet companies have real revenue! Huge structural under-employment in much of the country and full employment in some niche tech markets where it’s impossible to hire developers, designers or sales professionals. customers who paid for services often get burned. and profits! You feel it, too.

Saudi Arabia 309

Saudi Arabia Valuation IPO Technical Review 309