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Conversion, retention and churn benchmarks

VC Cafe

In a contracted venture capital environment, where external funding is more difficult to raise, founders know that they need to make due with less, and extend the runway further. In this post, we’ll take a closer look at the benchmarks on conversion, retention and churn for the key business models.

Retention 109
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B2B Marketplaces Revisited

Version One Ventures

Yet today, the world of B2B marketplaces still lags far behind its B2C counterpart. An online marketplace can help buying agents evaluate potential partners by adding company profiles, operational performance data as well as customer ratings and reviews. Alibaba is an exception. Transaction fees.

B2B 213
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A Behind-the-Scenes Look at Our Recent Seed-Stage VC Investments

View from Seed

We’ve been remarkably consistent on this dimension as well: five of the recent 13 investments were B2C, five were B2B, and three you could categorize as B2B2C. A few themes which have emerged from our 13 most recent investments: CONSUMER (B2C). Physical-World Ecommerce. Step-Function Ad Tech.

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The False Dichotomy of B2C and B2B

Venture Chronicles

Ray Wang wrote a summary of CRM Evolution that I found particularly interesting, and one point in particular resonated with me because it aligns to something I have been talking about at Get Satisfaction for a while now… B2B and B2C distinctions are dead. B2C and B2B is dead. It doesn’t make sense.

B2C 36
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5 Ways Mobile Apps Can Help You Build A Brand

YoungUpstarts

If you’re not using mobile software to get there, you should be. According to a survey by B2C researcher AgilOne , more than 70% of consumers expect a personalized experience from brands. If you’re pushy or click-baity, expect many of your users to uninstall– and probably leave you a scathing review.

Mobile 100
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30 Entrepreneurs Reveal The Industry With The Most Optimist Future

Hearpreneur

Digital transactions are now moving beyond B2C transactions & venturing into B2B, P2P, cross-border remittances, & more. The IT industry is made up of a wide range of sectors, such as software development, hardware manufacturing, and telecommunications. Besides the digital boom cannot be sustained without the fintech industry.

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How to Solve the Biggest Shipping and Fulfillment Challenges of 2019

Up and Running

By 2021, global B2C ecommerce sales are expected to surpass $4.5 Late or missing deliveries drive B2C customers to competitors. Because each carrier has a unique set of services and prices, it’s important to practice due diligence when it comes to analyzing what your needs are. Wrong tracking codes.