View from Seed

DECEMBER 3, 2015

Retaining engineering talent has become an increasingly challenging task for any engineering manager in the Bay Area. thredUP has been very fortunate regarding engineering retention. While luck may play a role, much of the credit for our great retention goes to the team. Our largest team, Web Engineering, has twelve engineers.

CTO Hire 120

CTO Hire Retention Marketing Engineer 120

Startup Professionals Musings

MARCH 29, 2019

For example, I just remembered a classic book, “ The Best Team Wins: Build Your Business Through Predictive Hiring ,” by Adam Robinson, CEO and cofounder of Hireology, which details the how and why of hiring your most valuable assets today. Team managers in a hurry to hire often skip references, assuming they won’t get the real story anyway.

Hiring 184

Hiring Technical Cofounder Cofounder Retention 184

Austin Startup

FEBRUARY 1, 2018

(Almost) everything you need to know (but are afraid to ask) before you wistfully ask a product manager to coffee so they will help you find a job. TL;DR Product management is a unique and poorly understood discipline, especially as it applies to software and other tech-related companies.

Management 85

Management Product Technical Review Software Review 85

Duct Tape Marketing

MAY 30, 2024

“We see agencies that are really good at lead generation, for example, they can make that phone ring, but if they’re not good at managing the relationship with the customer, they’re going to leave.” 19:00] What’s the average retention on an agency? [20:28] If anything, it was like a retention strategy.

Mexico 71

Mexico Churn Rate San Diego Technical Review 71

Duct Tape Marketing

APRIL 6, 2023

His new book, Never Lose an Employee Again: The Simple Path to Remarkable Retention , offers a proven framework for increasing employees retention, engagement, and in the process, profits. By doing so, retention numbers can significantly improve. 05:47] How have you structured the employee journey throughout this book? [11:05]

Employee 88

Employee Retention Hiring Artificial Inteligence 88

Duct Tape Marketing

DECEMBER 7, 2023

His book Digital Human (2017) championed the concept of prioritizing humans in the digital transformation. Today, our discussion centers around his latest book, “ Work, different: 10 Truths for Winning in The People Age.” 02:37] According to your book, what are the most significant truths about the people age? [04:21]

Employee 77

Employee Europe Leadership Technical Review 77

ReadWriteStart

NOVEMBER 12, 2022

The term “frugal innovation” was coined by Navi Radjou and Jaideep Prabhu in their 2012 book Jugaad Innovation: Think Frugal, Be Flexible, Generate Breakthrough Growth. In the book, the authors explore how frugal innovation can be used to create value in low-resource contexts. A frugal tap in Ghana. Image Credit: Amuzujoe.

Startup 198

Startup Technical Review Ghana Guerilla 198

VC Cafe

JULY 21, 2022

On that note, I recommend Joost van Dreunen’s review of Matthew Ball’s new book on the Metaverse. The big challenge is retention, as users get bored and flock to the next game. They are then able to sell their digital goods and make money, thus improving retention and increasing referrals.

Forecast 190

Forecast IP Mobile Acquisition 190

YoungUpstarts

JUNE 4, 2017

Not only does it affect SEO ranking, it also affects the site’s user-friendliness and visitors retention. Whether you like it or not, a book is judged by its cover. Additionally, listening to them also fosters the relationship, increases satisfaction and retention rate. Keep website navigation simple. Design your website well.

Sri Lanka 160

Sri Lanka Customer Mauritius Finder 160

ConversionXL

SEPTEMBER 9, 2021

Because of this, it spans two objectives: Turning customers into advocates Improving customer retention. Improve retention Improve consumer perception Sentiment, testimonials, reviews, customer support and service response time, etc. That’s not to say the app is over—retention among users is strong. Take Clubhouse, for example.

Social Media 142

Social Media Media Developer Marketing 142

Startup Professionals Musings

MARCH 15, 2017

For example, I just finished a new book, “ The Best Team Wins: Build Your Business Through Predictive Hiring ,” by Adam Robinson, CEO and cofounder of Hireology, which details the how and why of hiring your most valuable assets today. Team managers in a hurry to hire often skip references, assuming they won’t get the real story anyway.

Hiring 147

Hiring Technical Cofounder Cofounder Retention 147

ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. There are several ways to calculate it, but here’s a basic formula: Average order value x Number of repeat transactions x Average retention time. To get a realistic picture of how your business is doing, you need to also account for customer retention.

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

YoungUpstarts

AUGUST 13, 2019

In my book “ Customer-Driven Disruption ” I discussed the very different ways in which millennials and Generation Z approach the world and the marketplace – influenced by peer reviews, driven by the desire for personalized products and service, and unwilling to delay gratification. Kearney and worked at Procter & Gamble.

Technical Review 145

Technical Review Technology Customer Qatar 145

The Startup Magazine

DECEMBER 18, 2018

Double checking for the prices in books may be time-consuming. Effective management of business data can significantly help improve the company’s operations and productivity. Tracking employee retention. The tool helps one reduce human error that comes with forgetting the prices of goods. Compliance. Data Breaches.

Global 97

Global Technical Review Software Review Retention 97

Startup Professionals Musings

JULY 9, 2022

So for those of you that love checklists, I saw some real value in the classic book by James M. Kerr, “ The Executive Checklist: A Guide for Setting Direction and Managing Change.” From tablets to smart phones to the Apple watch, people are increasingly relying on their mobile devices to assist them in managing their lives.

Technology 334

Technology Social Media Cloud Retention 334

Up and Running

JUNE 28, 2017

Why should booking an appointment for a blowout or oil change be any different? Examples might include “remembering” a customer’s favorite stylist when they go online to book an appointment, putting their most recent services purchased at the top of the page for quick selection, or making recommendations for relevant products or services.

Software Review 92

Software Review eCommerce Technical Review New York City 92

YoungUpstarts

APRIL 19, 2017

By using CXM (customer experience management) software, it is possible to implement a total customer journey that takes them through purchasing decisions, price inquiries and the actual purchasing. Into that gap in the market stepped online booking portals for the beauty industry, such as Bookwell. Engage your customers.

Software Review 133

Software Review Technical Review Retention Channel 133

Feld Thoughts

JULY 8, 2014

Reid Hoffman, Ben Casnocha, and Chris Yeh have written an outstanding and important book called The Alliance: Managing Talent in the Networked Age. Reid and Ben previously wrote a book called The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career. It is also excellent.

Retention 147

Retention Cofounder Angel Investor Employee 147

Up and Running

FEBRUARY 16, 2022

Executive summary and mission statement Industry analysis Customer analysis Competitor analysis Online market analysis Products and services Marketing plan and analysis Financial plan Location and delivery Management team and staff. Not to mention managing a business online comes with incredible flexibility. Executive summary.

Business Plan 81

Business Plan Software Review Demand Hiring 81

YoungUpstarts

SEPTEMBER 12, 2012

In my book, ” The Hidden Wealth of Customers ” I offer a compelling vision for a more reliable way to grow a business by maximizing “return on relationship” with what I call “rock star” customers. The company was having a noticeable customer retention issue several years ago. SAS Canada is a good case in point.

Customer 168

Customer Social Media Retention Canada 168

Startup Professionals Musings

JANUARY 23, 2022

That’s why I was pleased to see the balance on people versus process in a classic book on how to fix your organization, “ The Diamond Process ,” by Mike Diamond and Christopher Harding. In the end, engagement drives customer retention, sales, growth and profit. Self-motivated people require less supervision and management.

Leadership 320

Leadership Retention Social Media Demand 320

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. As Alistair Croll and Benjamin Yoskovitz detail in their book, Lean Analytics, cohort analysis has special relevance for the customer lifecycle, enabling marketers. With a strategy in place to boost repeat purchases, occasional spikes in CACs will be more manageable. The second type is winning.

Retention 126

Retention Analytics Campaign eCommerce 126

Women Entrepreneurs Can

SEPTEMBER 18, 2020

You can plug up this leak by using a bookkeeping service like PAS Consulting to manage your books and account for all expenses. Which brings us to… You’re Not Doing Enough to Boost Retention. But if you’re failing to keep track of all your business expenses, that’s exactly what you risk doing.

Technical Review 52

Technical Review Software Review Retention Acquisition 52

YoungUpstarts

DECEMBER 2, 2014

Making this switch will allow companies and employees to save up to $12,000 per employee per year, while offering a better employee health benefit program for recruiting and retention purposes. Health insurance brokers partner with defined contribution software providers to increase their book of business.

Software Review 224

Software Review Employee Retention Government 224

Duct Tape Marketing

APRIL 28, 2022

In this episode of the Duct Tape Marketing Podcast , I’m doing a solo show where I’m covering a topic that is very high on a lot of business owners’ minds and that’s the idea of recruitment and retention of your internal customers — your employees. And last thing about retention people don't change jobs.

Retention 70

Retention Employee Software Review Networking 70

Startup Professionals Musings

SEPTEMBER 27, 2021

I found these required attributes outlined well in the classic book, “ Customer Service the Sandler Way ,” by customer care expert Anne MacKeigan. Startups know that hiring employees who build good relationships will result in higher internal morale, less burnout, and higher customer retention. Highlight your good relationships.

Startup 338

Startup Retention Analytics Matching 338

Startup Professionals Musings

APRIL 11, 2022

Now I see in a classic book, “ Business Models for Teams ,” by Tim Clark and Bruce Hazen, an extension of this process to down inside the venture, for teams and individuals. It shows you how everyone works in synergy. Today, businesses are all about customer relationships, not just transactions. Key activities.

Business Model 334

Business Model Intellectual Property Angel Investor Channel 334

Startup Professionals Musings

MARCH 4, 2019

I saw some great insights on this in a new book, “ The Customer Centricity Playbook ,” by Peter Fader and Sarah Toms, who have been thought-leaders in this area for several years. The customer lifetime value also must consider the customer stage (search, conversion, retention, advocate) and the profit you expect in total.

Customer 213

Customer Product Retention Azure 213

Duct Tape Marketing

OCTOBER 26, 2023

We also learned how privacy concerns and changing data retention practices have driven the need for this transition. 09:11] What’s the relationship between Google Analytics and Google Tag Manager? [14:12] What's the relationship between Google Analytics and Google Tag Manager then?

Analytics 77

Analytics Software Review Channel Europe 77

Hearpreneur

AUGUST 21, 2020

Innovation drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. The company I admire the most in terms of innovation is Airbnb that managed to entirely shape an industry and change our traveling habits. Thanks to Greg Bond, The Property Manager Guys ! #18-

Entrepreneur 148

Entrepreneur St. Louis Technical Review Mobile 148

Startup Professionals Musings

DECEMBER 8, 2021

If you are in the almost 30 percent of all small businesses who still ignore social media, you need to read the book by Dave Carroll, “ United Breaks Guitars.” Of course, the right approach is to be proactive along all the following fronts: Reputation management. Maximize customer retention. With over three-quarters of the U.S.

Social Media 355

Social Media Media Reputation Viral 355

Up and Running

MARCH 7, 2018

I spent years as a manager at a startup company. It is important to develop a retention plan right off the bat to keep employee turnover in your small business from becoming a very costly and aggravating expense. Work on your management skills. Acknowledging your weaknesses as a manager is the first step to improving.

Employee 91

Employee Startup Salary Hiring 91

crowdSPRING Blog

JUNE 6, 2014

Customer] Retention is King (good insights on measurement) – crowdspring.co/1haiyJt. The Best Managers Aren’t Control Freaks | by Frank Gruber – crowdspring.co/1pRN2jq. The Best Managers Aren’t Control Freaks – crowdspring.co/1pRN2jq. 30 Digital E-Books for Web Designers and Freelancers – crowdspring.co/T7KUcP.

Social Media 94

Social Media Small Business Design Software Review 94

YoungUpstarts

DECEMBER 21, 2011

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). He founded The Center For Client Retention in 1988, following a career in customer relationship marketing and business development. He is the author of the forthcoming book, “The Welcomer Edge: Unlocking the Secrets to Repeat Business.”

Customer 154

Customer Retention Social Media Technical Review 154

YoungUpstarts

APRIL 10, 2013

Because water runs through the pavement, there is no need for drainage, sewers, or a retention pond. Additionally, the company does not need to deal with pollutants that collect in retention pond water. In February of 2012 Bruce published his first book “ Front Line Heroes “. They will find the options and possibilities.

Green 149

Green Retention Chicago Illinois 149

Mike Michalowicz

DECEMBER 3, 2023

We’ve got it all wrong, how we’ve been managing our employees (like, really really really wrong ). The solution: Shake up your recruiting and retention efforts by focusing on human needs and watch dedicated employees work in their roles as if they are your partners. This was no casual undertaking, writing this book.

Employee 157

Employee Leadership Hiring Retention 157

Hearpreneur

NOVEMBER 2, 2022

Businesses already use AI to automate general processes like email marketing and project management, but content generated by artificial intelligence is really not very far away. 9- Customer Retention. From managing orders and customer service to connect on social media, technology is essential in managing customer relationships.

Technical Review 104

Technical Review Software Review Artificial Inteligence Technology 104