crowdSPRING Blog

JANUARY 5, 2012

The image above is taken in Takotna, Alaska during the Iditarod Trail Sled Dog Race on March 9, 2011. More phenomenal photos from 2011 are in the Other section below. Good suggestions on handling customer service questions and issues – [link]. Mark Cuban on Why You Should Never Listen to Your Customers – [link].

Social Media 92

Social Media Small Business Design Media 92

YoungUpstarts

JUNE 15, 2015

Give customers some great reasons to switch from a competitor product. Get a foothold and a customer base before people notice you. Survey Monkey acquired them in 2011. To keep team members connected to their users, everyone did customer support one day a week. Every customer wants something a little different.

Cofounder 100

Cofounder Delaware Startup Technical Review 100

ConversionXL

MAY 25, 2016

Problem is, customers are more likely to share bad experiences than good ones. Business owners are well acquainted with what I call the “ vocal minority ,” those loud and influential voices that represent the extremes of your brand experience (a study found over 75% of customers almost never write reviews ).

Software Review 80

Software Review Conversion Video SEO 80

Both Sides of the Table

JUNE 22, 2011

Huge structural under-employment in much of the country and full employment in some niche tech markets where it’s impossible to hire developers, designers or sales professionals. customers who paid for services often get burned. You know what I’m talking about. You feel it, too. It’s surreal. That may be.

Saudi Arabia 309

Saudi Arabia Valuation IPO Technical Review 309

YoungUpstarts

NOVEMBER 30, 2018

That doesn’t just mean the core stuff that the business does for customers and clients — it also means all of that stuff that needs to get done for the business to reach its customers and do its work in the first place, such as payroll, training, advertising, and digital marketing. You want to be able to reach your customers.

PPC 113

PPC Mobile PR Advertising 113

Altgate

SEPTEMBER 16, 2010

The servers are in the cloud, his advertising sales is with Google, etc. Things that are key to, for example, building barriers to entry for competitors or barriers to exit for customers, should be done internally…they’re part of your “special sauce.&# Customer Support. PR/Marketing. PR/Marketing.

Software Review 65

Software Review Offshore Startup Boston 65

Cracking the Code

MARCH 12, 2010

You could argue that it takes some time to restart the SaaS flywheel after a slow year, but an acceleration in 2010 should at least translate into a stronger 2011 guidance, which is not really the case (10/11 growth median is 18%, so barely above 2010). Labels: SaaS , sales and marketing. sales and marketing. (10). at 7:35 PM.

Software Review 63

Software Review Technical Review Cloud Forecast 63

Duct Tape Marketing

MAY 6, 2016

Internet hackers pose a credible threat to businesses and to their customers. In addition to exposing individuals to possible identity theft, security breaches also expose companies to negative PR. Companies often offer affected customers a free year of security monitoring, but that can’t undo the damage already done.

Small Business 35

Small Business SBA Small Business Administration Security 35

www.inc.com

SEPTEMBER 24, 2011

Sales & Marketing | Wednesdays. SALES & MARKETING. The 2011 Inc. The 2011 Top Lists. Get and keep customers with affordable online marketing tools. Learn how from the experts at PR Newswire. Why customers watch videos. Copyright © 2011 Mansueto Ventures LLC. Finance | Tuesdays. Leadership.

Fractional CTO 40

Fractional CTO Equity Iowa Technical Cofounder 40

Software By Rob

JANUARY 25, 2012

After co-hosting MicroConf in early 2011 I was on the prowl for the next big thing. Even through the five day outtage in early 2011, and the semi-regular downtime throughout 2010 and 2011. Customers were bailing on the service because of the frequent downtime. The site was once great; marketed by a high-end NYC PR firm.

Acquisition 63

Acquisition Software Review Fresno Algorithm 63

Hearpreneur

AUGUST 27, 2016

When brainstorming a name for a new venture, zero in on the promise you want to make to your customers. But most importantly, we wanted it to immediately convey our promise to our customers. When customers hear a made up word or a generic business buzzword, they don’t know what to think. 8 – A Younger Generation.

Naming 48

Naming PR Entrepreneur LLC 48

www.inc.com

SEPTEMBER 24, 2011

Sales & Marketing | Wednesdays. SALES & MARKETING. The 2011 Inc. The 2011 Top Lists. Why Arizona Bay started taking stock from its customers instead of cash. To be safe, GlobalLogic will put only its profit margin at risk: Customers have to pay enough of the fee to cover costs. Why customers watch videos.

Arizona 40

Arizona Equity Iowa Venture Capital 40

Cracking the Code

OCTOBER 9, 2009

Impact of the recession on SaaS Sales&Marketing productivity. However, if the SaaS & Cloud computing industry is doing relatively well in this downturn, the recession has severely impacted the sales&marketing productivity of these companies, with longer sales cycle, smaller deal size and limited upsells opportunity.

Software Review 48

Software Review Technical Review Cloud Europe 48

www.entrepreneur.com

SEPTEMBER 22, 2011

Marketing Sales & Marketing Home Marketing Basics Sales Online Marketing Finding Customers Social Media Branding Social Media Does Your Companys Social Personality Need a Makeover? Sales & Marketing. Financing Some Jobs Act Proposals Make Headway. Branding From Entrepreneur to Icon in Five Steps. just $1 per issue!

Sweat Equity 55

Sweat Equity Equity Fractional CTO CTO 55

Cracking the Code

DECEMBER 1, 2009

Labels: Cloud Computing , SaaS , sales and marketing. sales and marketing. (10). ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. Building Your SaaS Sales Compensation Plan. Measuring sales and marketing effectiveness of Saa. The recession created opportunities! at 12:41 PM.

Software Review 48

Software Review Technical Review Cloud Europe 48

Occam's Razor

SEPTEMBER 24, 2012

I can see the correlation, but the conclusion implies a causality that may or may not be there ("the product sales exceeded all internal projections!"). From that analysis, they could identify the incremental sales in country X compared to Y, Z and A. The reduction in customer service costs – no more phone calls!

Metrics 165

Metrics Advertising Marketing Social Media 165

Cracking the Code

NOVEMBER 10, 2009

Recently, however, we have seen the rapid emergence of hyper-growth businesses in the PaaS and IaaS markets demonstrating that these will soon be independent, multi-billion dollar segments in their own rights with the potential for massive sales volume and attractive cash flow characteristics. sales and marketing. (10). ► 2011.

Software Review 48

Software Review Cloud Technical Review Sales Cycle 48

Both Sides of the Table

FEBRUARY 17, 2011

A year ago I blogged about one of my most common mantras that applies to sales, biz dev & fund raising alike: “ Time is the Enemy of all Deals.&#. It is true that you should mostly concern yourself with your customers, building a great product and providing excellent service. They get the PR bump.

Pre-Money Valuation 303

Pre-Money Valuation Dilution Valuation PR 303

Up and Running

JANUARY 5, 2012

As marketing experts look back at the best and worst of 2011’s branding campaigns, it is likely that Netflix—and a now notorious pair of its endeavors—will be resoundingly branded in the category of very worst. Image via Wikipedia. Will the Netflix Brand Ever Truly Recover?

New York City 68

New York City Marketing New York Public Relations 68

techcrunch.com

MARCH 8, 2012

Yes, you have good working knowledge of accounting, an idea of how to bring in sales leads, run a marketing and PR campaign, recruit people and build a great company culture, but that won’t help you build a product that customers want. 2011 Holiday. Your guide for the best gadget gifts of 2011. Austin, Texas.

Technical Cofounder 49

Technical Cofounder Cofounder San Antonio Europe 49

infochachkie.com

SEPTEMBER 24, 2011

For instance, if a consultant proposes to help you with public relations, pay them a commission equivalent to the greater of a flat fee per story placed or a percentage of revenue generated from the PR coverage. If a consultant claims they can enhance your marketing efforts, pay them based on their direct impact on your incremental sales.

Equity 40

Equity Silicon Valley Cofounder Technical Review 40

Hearpreneur

JANUARY 7, 2017

I’ve built a loyal customer base and by selling directly through image consultants, stylists, at shows and on my website I am able to give my clients top quality at almost wholesale affordable prices. (I I have encountered numerous companies with bad customer service, or bad financial management, or unprofessional stuff, you name it.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Cracking the Code

NOVEMBER 13, 2008

This drop in public valuations basically means that private companies lost half of their value in a comparable way and therefore the cost of capital doubled in the past month, pushing much higher the hurdle for any additional investment, be it in sales, marketing or R&D. How long will the downturn last? Is Government a good idea?

Software Review 48

Software Review Technical Review Valuation Portfolio 48

Cracking the Code

MARCH 23, 2007

Popular Media is a hosted, web-based technology platform that enables customers to quickly create, optimize, and scale viral marketing programs - and it seems to work pretty well. Labels: internet , sales and marketing. sales and marketing. (10). ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr.

Software Review 48

Software Review Viral Media Marketing 48

Up and Running

MARCH 21, 2017

Starting in 2011 and over the course of four years, my startup pivoted from an online community tool, to a live sales and support tool, to an outreach platform for businesses, to finally finding its identity in a campaigning and advocacy tool. But I never had a solid strategy in place for SEO, content marketing, and sales.

Campaign 80

Campaign Startup Cloud Channel 80

Cracking the Code

DECEMBER 2, 2006

and so I think its a very, very big bet“ - Steve Ballmer, CEO, Microsoft Indeed, the opportunity is large: with 11m+ SMBs in the US only spending more than $300B in IT.but so far nobody managed to "crack the code" and current sales model are facing diminishing returns: (1) HT companies have little insights in their SMB customers (e.g.,

Software Review 48

Software Review Technical Review Europe Software 48

crowdSPRING Blog

MARCH 26, 2018

Feedback from customers – and what you do with that feedback – can turn an average business into a high growth business. Unfortunately, many business owners ignore important conversations with their customers and fail to develop a competitive advantage before their companies go out of business. But where should you begin?

Customer 55

Customer Social Media Design .Net 55

Cracking the Code

DECEMBER 16, 2006

It is true that the SaaS model faces some challenges like service reliability, data privacy, lower level of customization, integration with existing applications, vendor viability concerns. whereas traditional software companies of this size have a growth rate of less than 10% and revenue multiples of 2-2.5x.

Software Review 48

Software Review Silicon Valley Technical Review Software 48

Steve Blank

APRIL 20, 2021

Shawn immediately said the name I had given the four steps was confusing – I had called it market development – he suggested that I call it Customer Development – and the name stuck. It bears repeating: an early-stage startup must focus on making one customer group excited by a mission-aligned product.

Product 436

Product Viral Channel San Francisco 436

David Teten

JULY 12, 2013

Are you trying to build buzz, but don’t have the cash to launch a full-fledged PR campaign? I emphasize that the best PR you can build is through satisfied customers with high Net Promoter scores. In other words, you should focus first on a great product/service, and only after you’ve achieved that worry about PR.

PR 114

PR Public Relations Startup Technical Review 114

Cracking the Code

FEBRUARY 12, 2007

sales and marketing. (10). ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. Building Your SaaS Sales Compensation Plan. Measuring sales and marketing effectiveness of Saa. on a scale of 1-4). on a scale of 1-4). McKinsey highlights. (1). Online Gaming. (1). Portfolio. (3).

Software Review 48

Software Review SEM Marketing Las Vegas 48

Up and Running

SEPTEMBER 24, 2014

Do you have the full picture of where your leads are coming from, the conversion process, and the lifetime value of different types of customers? Develop, test, and continually optimize effective direct landing pages that will build your audience, increase sales, and foster awareness in the marketplace and across social media.

PR 103

PR Acquisition Metrics Social Media 103

David Teten

JULY 12, 2013

Are you trying to build buzz, but don’t have the cash to launch a full-fledged PR campaign? I emphasize that the best PR you can build is through satisfied customers with high Net Promoter scores. In other words, you should focus first on a great product/service, and only after you’ve achieved that worry about PR.

PR 60

PR Public Relations Startup Technical Review 60

Up and Running

NOVEMBER 23, 2011

When: Saturday, November 26, 2011 9:00am-4:00pm. Custom/Elegant Crafts. This Saturday, Brilliant $mart Women will offer shoppers a chance to take a break from the hustle and bustle of the mall and attend an upscale crafts, food and find art show at the Linen LIfe Gallery. Full event details follow: Where: Linen Life Gallery.

Small Business 65

Small Business Leadership Programming Customer 65

Hearpreneur

AUGUST 2, 2020

At every one of them I was the person who wrote the proposals, did the technical interviewed on candidates, went on sales calls with the Account Managers to make them look good and got put on troubled projects to help right the ship. There are many hurdles to jump through to get a customer to use our coupons for their prescriptions.

Entrepreneur 147

Entrepreneur Technical Review South Korea United States 147

Hearpreneur

AUGUST 19, 2015

2) Help Others & Improve Upon Customer Service. I started my business namely to help others and to improve upon the aloof customer service being presented in the IT industry. I heard horror stories about how their technicians had chips on their shoulders, belittling customers with their elitist attitudes. That’s it.

Entrepreneur 48

Entrepreneur Australia Technical Review Community 48

Up and Running

APRIL 28, 2015

That was in 2011, late 2010. The opportunity was this: Lauren and I have a national, even an international audience through our respective sports of running and triathlon through social media and PR and media in the sport. million in total sales last year. million in total sales last year. We called it a Picky Bar.

Oregon 60

Oregon Metrics Cofounder Social Media 60