Lightspeed Venture Partners

DECEMBER 3, 2010

Before I try gazing into my crystal ball to see what 2011 will bring for the consumer internet industry, let me first see how I did on last years predictions: 1. Foursquare and Gowalla have grown too, but off of much lower bases, such that only 4% of internet users currently use a check-in service.

Internet 113

Internet eCommerce Advertising Flash 113

Both Sides of the Table

APRIL 26, 2016

Perhaps the most misused terms I see these days from entrepreneurs involve CAC (customer acquisition costs) and LTV (life time value) and a lack of understanding these critical components is driving many companies to premature failure. CAC is often measured incorrectly and doesn’t often doesn’t capture the true costs of acquisition.

Metrics 150

Metrics Cost Acquisition Startup 150

YoungUpstarts

MAY 30, 2017

They follow the way of websites: a couple of decades ago having a page in the internet was considered to be luxury, though now you cannot surprise customers with online presence. If we look through the statistics, it’ll show us that mobile phones are gradually becoming more and more popular.

Developer 178

Developer Small Business Estonia Ukraine 178

Startup Professionals Musings

JANUARY 17, 2022

Today’s world is full of metrics leading to business growth, including customer logins, revenue per customer, retention, and average solution price. For many companies, the long game is choosing the right strategic partners and acquisitions. A focus on looking good as an acquisition or IPO candidate has undermined many startups.

Startup 361

Startup Social Media India Acquisition 361

Up and Running

SEPTEMBER 14, 2021

A sales funnel focuses on the marketing campaign and purchasing process that leads to the acquisition of new and repeat clients. You can also do the following: Increase the level of client happiness and retention. Personalize your products and services to meet your clients’ demands and needs.

Sales 152

Sales Audience Social Media Email 152

Both Sides of the Table

JANUARY 11, 2014

I have seen many teams pour tons of money, time and effort into PR strategies without thinking about how product tweaks could drive more consumption, more retention and more referrals. It’s why some companies are testing whether building applications on KIK might lead to better customers acquisition. Doesn’t.

Technical Review 384

Technical Review Hockey Stick SEM Channel 384

Startup Professionals Musings

MARCH 25, 2023

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. Unfortunately, the Internet and heavily funded startups have nurtured a customer expectation of free web services and free smartphone apps. High customer loyalty and high team passion.

Valuation 235

Valuation Revenue Viral Retention 235

Startup Professionals Musings

JUNE 21, 2020

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. Unfortunately, the Internet and heavily funded startups have nurtured a customer expectation of free web services and free smartphone apps. High customer loyalty and high team passion.

Revenue 434

Revenue Valuation Viral Retention 434

Both Sides of the Table

OCTOBER 8, 2014

Many people don’t realize that the majority of the monetization of the Internet originated in Los Angeles but was perfected in Silicon Valley. The monetization engine of the Internet that powers the most profitable business perhaps in history was invented and perfected in Los Angeles and is what you now know as Google Ad Words.

Los Angeles 376

Los Angeles Silicon Valley Entrepreneur Seattle 376

Both Sides of the Table

DECEMBER 27, 2011

When they look at buying your company they often think in terms of “how long will it take until I earn back the profits to pay for my acquisition price?” Internet scale. The first company represents a normal software company that sells its products directly (either via sales staff or directly off of the internet).

Startup 418

Startup Revenue Technical Review Flash 418

The Startup Magazine

NOVEMBER 25, 2017

A VDR is an internet database in which companies’ share and store private information used during financial transactions. During business mergers or acquisitions there’s plenty of research and document reviews. Also, these services can be focused on the cloud or virtual security data rooms. Virtual Data Rooms (VDR).

Software Review 60

Software Review Technical Review Intellectual Property Due Diligence 60

Both Sides of the Table

SEPTEMBER 19, 2011

It’s the most profound book I’ve read on thinking about how the Internet is changing business. Incumbents can’t react. If you haven’t read his book please do yourself a favor and buy it. But for now feel free to read my short summary of the key principles.

Los Angeles 329

Los Angeles Revenue Retention Acquisition 329

Startup Professionals Musings

OCTOBER 11, 2013

Here are four basics that always apply: Customer retention is priority number one. Marketing-driven customer acquisition. In this context, the palette of channels for reaching customers has greatly expanded, to now include social media, digital to mobile, and new Internet options. Word-of-mouth driven customer acquisition.

Customer 242

Customer Retention Analytics Acquisition 242

Startup Professionals Musings

APRIL 15, 2019

Today’s world is full of metrics leading to business growth, including customer logins, revenue per customer, retention, and average solution price. For many companies, the long game is choosing the right strategic partners and acquisitions. A focus on looking good as an acquisition or IPO candidate has undermined many startups.

Social Media 218

Social Media India Acquisition China 218

Startup Lessons Learned

SEPTEMBER 22, 2008

is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. The AARRR model (hence pirates, get it?)

San Francisco 167

San Francisco CPA SEM CTO Hire 167

YoungUpstarts

AUGUST 14, 2013

Drive Discovery : To channel serendipitous sales, drive product discovery through a fusion of the social graph (personal relations of Internet users) with the interest graph of consumers. Flip the Funnel : Harness your happy customers to be a volunteer sales force, deploying them as your customer acquisition team.

Technical Review 145

Technical Review Social Media Curation Mobile 145

Steve Blank

APRIL 20, 2021

In other words, you prove retention. With both growth and retention, you earn the right to build more. Most people only know Roku for their TV devices, but Roku initially shipped an audio device for Internet radio stations and a PhotoBridge product to get digital photo libraries to the TV. We call it an MVP tree.

Product 436

Product Viral Channel San Francisco 436

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 17, 2011

We had a spike in this metric in February at WP Engine when our Internet provider themselves had a datacenter-wide catastrophe which brought us down for twelve hours; of course not all spikes will have such obvious causes. for three months, for a retention after three months of (0.85) 3 = 0.61. Revisionist history.

Business Model 245

Business Model Metrics Engineer Technical Review 245

NZ Entrepreneur

APRIL 29, 2019

IoT (The ‘Internet of Things’) has the potential to do some amazing things for New Zealand businesses, but at the very heart of it, people will want to know how it will help their organisation grow – or more to the point, bring in greater financial gains. So how can IoT be monetised?

New Zealand 40

New Zealand Technical Review Retention Acquisition 40

ConversionXL

DECEMBER 7, 2017

NB: Notice this “tripwire marketing” is different from the “tripwire offer” popular in internet marketing circles. Say you have 1000 customers and $1000 to spend on customer retention and loyalty. And once I took customer acquisition costs into account, this segment was unprofitable and negative-LTV. Simple, right?

Bankruptcy 106

Bankruptcy Marketing Campaign Intellectual Property 106

Startup Professionals Musings

APRIL 14, 2017

Today’s world is full of metrics leading to business growth, including customer logins, revenue per customer, retention, and average solution price. For many companies, the long game is choosing the right strategic partners and acquisitions. A focus on looking good as an acquisition or IPO candidate has undermined many startups.

Social Media 163

Social Media India Acquisition China 163

Up and Running

APRIL 17, 2018

Retention: the customer is satisfied with your product and or your brand and continues to patronize your business. On the other hand, if the customer has already gone through the first part of the funnel and purchased a product from you, how can you maintain your relationship to increase retention and even turn your customers into advocates?

SEO 80

SEO eCommerce Analytics Software Review 80

Hearpreneur

DECEMBER 15, 2017

#7- To prioritizes employee and client retention. The company that employed us began putting profits above people and new sales above client retention. The three of us had the exact opposite mentality and created a company that prioritizes employee and client retention. Photo Credit: Steven Randall. 13- I had no other choice.

Entrepreneur 115

Entrepreneur Czech Republic Retention B2C 115

Startup Professionals Musings

AUGUST 10, 2014

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention and high revenue per employee. Unfortunately, the Internet and heavily-funded startups have nurtured a customer expectation of free web services and smartphone apps. High customer loyalty and high team passion.

Revenue 246

Revenue Entrepreneur Valuation Viral 246

YoungUpstarts

FEBRUARY 18, 2017

Epic content is a must to improve user retention rate. In future, you can notify subscribers about your new blog and improve retention rate. Change the rules of the game to get noticed on an overcrowded internet ecosystem. Rarely a user will visit your site for the first time and become your customer. Push Notifications.

Retention 124

Retention PPC Conversion Social Media 124

Startup Professionals Musings

JUNE 26, 2016

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. Unfortunately, the Internet and heavily funded startups have nurtured a customer expectation of free web services and free smartphone apps. High customer loyalty and high team passion.

Revenue 145

Revenue Valuation Startup Viral 145

ReadWriteStart

AUGUST 26, 2022

He focuses on investments in fintech, the internet, and software. The vast majority of their customer acquisition is word of mouth. When you put those two things together, you get high-quality customers, high LTV, and acquisition at super low costs. But stuff like retention is super important. Jonathan Siddharth .

Partner 132

Partner Cofounder Retention Acquisition 132

The Next Web

FEBRUARY 13, 2014

It has increased retention by 32 percent. Not only does Mixpanel give us incredibly valuable insights into trends, usage, funnels and retention of our users as a whole, but also it lets us dig deep into specific users to serve them better. Intercom then sends us an email with the lifetime value, location, etc., RJ Metrics.

Management 123

Management Customer Product Retention 123

Duct Tape Marketing

AUGUST 23, 2023

Lloyed explores the intricate art of harnessing the community’s strength as your ultimate acquisition channe l, brand differentiator, feedback source, retention lever, and catalyst for transformative change. His book titled From Grassroots To Greatness: 13 Rules to Build Iconic Brands with Community Led Growth.

Community 53

Community Kuwait Cofounder Bootstrapping 53

ConversionXL

AUGUST 19, 2016

Marketers should also be looking at acquisition (visits, unique visitors, pageviews), behavior (pages per visit, time on site, bounce rate), and revenue (if you’re eCommerce). These behaviors can be useful in investigating how different behaviors impact retention and churn, funnel conversion rates, and revenue. Image Source.

Mobile 48

Mobile Technical Review Software Review Metrics 48

Both Sides of the Table

JUNE 17, 2017

The first company represents a normal software company that sells its products directly (either via sales staff or directly off of the internet). On quick glance a person might lament the fact that Company A is “not profitable” or is being a typical Internet startup. The example chart is not actually atypical.

Stock Options 227

Stock Options Startup Dilution Venture Capital 227

Startup Professionals Musings

JANUARY 16, 2011

Do you need the IPO for your acquisitions strategy? Of course, you’re going to have to perform well to make that stock useful in the acquisitions process. Do you need this for recruitment and retention? Liquidity can help attract new employees and keep current ones happy. False starts in this direction can be disastrous.

IPO 223

IPO Social Media Media Exit Strategy 223

Both Sides of the Table

FEBRUARY 28, 2018

The huge importance of this is that when you have a high-level of loyal customers you get repeat purchases that are significantly more profitable because you’re not spending new acquisition dollars acquiring them. companies that have to spend too heavily on customer acquisition). Get Physical!

Curation 296

Curation Los Angeles Differentiation Channel 296

Startup Lessons Learned

DECEMBER 14, 2009

Today, many of these businesses are suffering because the ecosystem no longer balances thanks to the Internet. Here’s Andrew Chen’s description : “it strikes me that consumer internet companies often don’t care much whether or not they have viable businesses in the short run. Sorry about that.)

Customer 156

Customer San Francisco Viral Lean 156

David Teten

MAY 1, 2013

Domain names are less important than they were in the first Internet wave, because so many people will access your service on mobile and/or via apps, and because type-in traffic is declining. A startup called Corpora made headlines for all the wrong reasons after tech bloggers ran an image search to find the company logo.

Naming 114

Naming Semantic Venture Capital Startup 114

Up and Running

NOVEMBER 12, 2014

The SEC’s proposed rules (mandated by the JOBS Act of 2012) amend the Securities Act of 1933 and the Securities Exchange Act of 1934 to allow the offer and sale of securities through an internet crowdfunding campaign, similar in some respects to donation crowdfunding campaigns conducted on Kickstarter and Indiegogo. Perform Background Checks.

Equity 125

Equity SEC Technical Review Security 125

YoungUpstarts

JULY 5, 2018

Yet discounts, loyalty program perks and in-store promotions can only go so far in driving business and sustained success in the internet age. The reduced foot traffic and general shift toward Amazon as a one-stop-shop has forced retailers to adapt.

Programming 113

Programming Bankruptcy Curation Retention 113