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7 Key Startup Activities Where Follow-Up Is Critical

Startup Professionals Musings

Customer retention. A numbing 68% of all business lost in America is lost due to lack of follow-up after the sale. If you collect business cards at a trade show, make sure all have follow-up within 72 hours, and at least three more times after that. More customers are lost to apathy after the sale than poor service or quality.

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Airbnb S-1 (Part 1): So How Profitable Is This Thing Really?

View from Seed

Airbnb has pretty strong revenue retention… their cohort data shows them getting 35-45% of first year revenue in years 2, 3, 4, and 5. Fun Tidbit 1: Europe and North America are of similar importance in terms of revenue (40% EMEA / 41% N. America in 2019) though in terms of nights booked Europe was 43% and N.

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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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10 Higher Education Trends To Watch For In 2019

YoungUpstarts

by Danny Iny, author of “ Leveraged Learning: How the Disruption of Education Helps Lifelong Learners, and Experts with Something to Teach “ The way America prepares its young people for the workforce is shifting. Once the education bubble bursts, America’s current higher education path will change dramatically.