YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Talented product developers. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Your most powerful growth engine is your existing customer.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. Given something tangible, customers were able to start gauging their willingness to use and pay.

Lean 319

Lean Customer Development Sales Cycle Business Model 319

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. The new approach makes so much more sense.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

DECEMBER 9, 2013

by Tom Panaggio, author of “ The Risk Advantage: Embracing the Entrepreneur’s Unexpected Edge “ Here’s one of business’s dirty little secrets: Many business owners prefer to keep their customers at arm’s length. Nobody likes feeling unimportant, and with all of the choices out there today, customers don’t have to settle for it.

Customer 170

Customer Technical Review Florida Cofounder 170

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

crowdSPRING Blog

JUNE 6, 2014

These posts and videos are about logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, and more! Customer] Retention is King (good insights on measurement) – crowdspring.co/1haiyJt. Customer] Retention is King (good insights on measurement) – crowdspring.co/1haiyJt.

Social Media 94

Social Media Small Business Design Software Review 94

The Startup Magazine

DECEMBER 17, 2021

A positive introduction to you and your software developers can make an impact. Intrigued by your software offerings, some potential customers will wish to investigate your business further. They will typically do an online search, visit your website, and try to form an accurate opinion on your personality and practices as developers.

Software Developers 180

Software Developers Software Development Reputation Software Review 180

YoungUpstarts

OCTOBER 22, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?

Programming 145

Programming Customer Social Media Advisory Board 145

crowdSPRING Blog

APRIL 25, 2014

These posts and videos are about logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, and more! The Ultimate List of Customer Development Questions – crowdspring.co/1nHT6tS. The Ultimate List of Customer Development Questions – crowdspring.co/1nHT6tS.

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

MARCH 15, 2013

These posts and videos are about logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, and more! Bad Customer Development Questions and How to Avoid My Mistakes – [link]. Bad Customer Development Questions and How to Avoid My Mistakes – [link].

Social Media 105

Social Media Small Business Design Media 105

YoungUpstarts

DECEMBER 21, 2011

Providing exceptional customer service has long been seen as a competitive advantage. Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities. When a customer feels that his/her business is welcomed, appreciated and valued, the result will be repeat business.

Customer 154

Customer Retention Social Media Technical Review 154

crowdSPRING Blog

NOVEMBER 2, 2012

These posts and videos are about logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, and more! Small Business and Startups: Slice & Dice Your Customer Service Data | crowdSPRING Blog - [link]. Is The Only Purpose of Customer Service To Change Feelings?

Social Media 93

Social Media Small Business Design Media 93

VC Cafe

JULY 26, 2020

Ditch the business plan and when assumptions are proven wrong, pivot Customer Development: Build a product your customers want (vs. what you think they might need) by talking to customers and testing every aspect of the product features, pricing, etc.

Lean 214

Lean Seed Capital Startup Burn Rate 214

Steve Blank

APRIL 11, 2013

These incubators are mostly clustered in the eastern coastal regions, and disproportionately target TMT (Technology Media and Telecom) and Biotech. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' Seed Funding (Innofund).

Programming 283

Programming Technical Review SBIR China 283

Steve Blank

JUNE 8, 2021

This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? See here for an extended discussion of remote customer discovery.).

Lean 410

Lean Security Asia SBIR 410

Startup Lessons Learned

DECEMBER 1, 2014

He’ll talk about making a profit and making a difference in a conversation with New Media Ventures’ Christie George. A comedian who founded NYC’s Comedy Cellar --an enduring business--Bill has written for TV sitcoms and media companies. For example: Mitch Kapor was a founder of Lotus. Todd Park convened the team that saved Obamacare.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies. And this is true outside of games.

Customer 156

Customer San Francisco Viral Lean 156

ConversionXL

SEPTEMBER 24, 2020

Strategies span a range of methods, but we’re going to focus on PPC, social media, and search. Predictive analytics help you understand what your customers are going to buy before they do. *. *. If you don’t know anything about your best customers, how can you acquire more like them? By Gagan Mehra. I agree to get emails.

Acquisition 111

Acquisition Software Review PPC Analytics 111

Steve Blank

APRIL 14, 2013

For the last 10 years China essentially closed its search, media and social network software market to foreign companies with the result that Google, Facebook, Twitter, YouTube, Dropbox, and 30,000 other websites were not accessible from China. Filed under: China , Customer Development , Technology , Venture Capital.

China 326

China Silicon Valley Non-Compete Intellectual Property 326

ConversionXL

JUNE 14, 2021

Why should customers buy from you? In this guide, you’ll learn how to differentiate your business and attract your ideal customers by creating a unique selling proposition. How a unique selling proposition (USP) attracts better customers and builds your brand (and where marketers get it wrong). The basics are important (e.g.,

Software Review 158

Software Review Audience Differentiation Framework 158

Steve Blank

APRIL 11, 2013

These incubators are mostly clustered in the eastern coastal regions, and disproportionately target TMT (Technology Media and Telecom) and Biotech. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' Seed Funding (Innofund).

Programming 175

Programming Technical Review SBIR China 175

SoCal CTO

JANUARY 5, 2011

- SoCal CTO , January 13, 2010 5 Lessons from 150 startup pitches - A Smart Bear: Startups and Marketing for Geeks , July 11, 2010 9 Reasons Why Many Smart People Go Nowhere - Life Beyond Code , March 29, 2010 No Accounting For Startups - Steve Blank , February 22, 2010 Startup Advice In Exactly Three Words - #StartupTriplets - OnStartups , January (..)

Silicon Valley 378

Silicon Valley Startup Term Sheet Venture Capital 378

ConversionXL

JULY 1, 2014

Conversions are mostly about being relevant to your customers. If what you offer and the way you present it is relevant to your visitors they will convert to buying customers. Then again if you don’t understand who your customer is or worse it’s “everybody” then you have very little change of being successful at it. Demographic.

Customer 76

Customer Design Software Review Lead Generation 76

Startup Professionals Musings

FEBRUARY 17, 2021

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. Social media facilitates marketing and sales. A programmer can build a new smartphone app for a few thousand dollars.

Cost 405

Cost Entrepreneur Burn Rate Social Media 405

Both Sides of the Table

JUNE 8, 2010

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about. I’m going to save that for a future blog post.

PR 279

PR Technical Review Portfolio Customer Development 279

Steve Blank

JUNE 12, 2020

Second, this class – which is built on the idea of interviewing customers/beneficiaries and stakeholders in person – now had to do all their customer discovery via a computer screen. How on earth would customer interviews work via video? At first this seemed to be a fatal stake through the heart of the class.

Oakland 312

Oakland Asia Lean Video 312

The Startup Magazine

FEBRUARY 6, 2019

Social media integration is cheap and easy to set up, helping you reach customers through social networks. A responsive website that works on all devices is essential as you need a way of connecting with desktop users as well. That and the fact that your website needs to work on all screen sizes.

Mobile 127

Mobile Australia Social Media Social Network 127

YoungUpstarts

NOVEMBER 8, 2017

Customer trust is everything. An evolving customer experience is causing trust to be gained at different areas of the buyer cycle. There are dozens of channels businesses use to engage with customers. An omnichannel approach must be taken to ensure that customers have a seamless experience. Offer Live Chat.

Customer 133

Customer Wiki Social Media Channel 133

Steve Blank

APRIL 14, 2013

For the last 10 years China essentially closed its search, media and social network software market to foreign companies with the result that Google, Facebook, Twitter, YouTube, Dropbox, and 30,000 other websites were not accessible from China. Filed under: China , Customer Development , Technology , Venture Capital.

China 218

China Silicon Valley Non-Compete Intellectual Property 218

ConversionXL

JANUARY 24, 2014

The importance of the customer feedback cycle & the role it plays for AWeber. How to get your software business to the point where you can hire a business development director. Hunter shares some extremely valuable insights that will prove useful in building beneficial relationships and getting highly qualified customers.

Developer 104

Developer API Cofounder New Jersey 104

YoungUpstarts

NOVEMBER 12, 2020

Lockdown restrictions and social distancing guidelines have led to a loss of customers. Social media marketing. Developing an app has become a lot cheaper in recent years and there are many easy ways to build an app yourself without any programming knowledge. Independent stores have been hit hard by the pandemic.

Marketing 246

Marketing Social Media PPC SEO 246

The Startup Magazine

MARCH 29, 2024

This isn’t just about having a eureka moment; it’s about understanding the problem you’re solving and why it matters to your potential customers. Then, consider how you’ll reach your customers and what kind of relationship you want to build with them.

Intellectual Property 158

Intellectual Property Angel Investor Business Model Bootstrapping 158

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. He continued: “I’d like to convince my boss so our company can be your first customer.”

Silicon Valley 248

Silicon Valley Non-disclosure Agreement NDA Startup 248

A Smart Bear: Startups and Marketing for Geeks

MAY 17, 2010

After all: Tech support deals with insane customers. Tech support keeps angry customers at bay while having no power to effect change. For most of your customers, tech support is the only human interaction they'll have with you. Enabling your customers isn't just about your product , but rather your entire company.

Technical Review 245

Technical Review Sales Turkey Software Review 245

A Smart Bear: Startups and Marketing for Geeks

JULY 2, 2013

Yes, except if you don’t listen to what customers are telling you to do, you’ll build a product no one wants to use. I’m responsible to our 10,000+ customers to fulfill the promises we make around service and product. Never mind managing consultants or employees! ” Does it mean no one can tell you what to do?

Cofounder 312

Cofounder Startup Founder Engineer 312

Steve Blank

JANUARY 10, 2023

As one would expect, with banks and hedge funds as customers, the majority were based in the New York metropolitan area. Looking a bit bleary-eyed, Erin explained, “Customers love our product, and I think we’ve found product/market fit. Where Are Your Biggest Business Deals? Exponential Growth Requires Relentless Execution.

New York 352

New York Miami Silicon Valley Sales 352

Steve Blank

DECEMBER 17, 2009

Gathering real-world feedback from customers is a core concept of Customer Development as well as the Lean Startup. When I asked him if he actually had personally left the building and talked to these potential customers, or even had gotten them on the phone, he sounded confused. Customer needs are non-deterministic.

Metrics 241

Metrics Customer Customer Development Lean 241