The Startup Magazine

JUNE 24, 2018

Customers can make or break your startup. And customer loyalty is key. In fact, 82 percent of loyal customers are likely or very likely to keep shopping with a company or give the business another chance if something goes wrong. Not only do loyal customers account for repeat business, they spend more, too.

Customer 72

Customer Technical Review Public Relations Startup 72

ConversionXL

SEPTEMBER 15, 2020

Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values. It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers. Monzo is a digital-first bank that was backed by future customers.

Customer 85

Customer Community Revenue Software Review 85

Version One Ventures

SEPTEMBER 29, 2023

Filebase introduced custom domain support for dedicated IPFS gateways. Gain insights, best practices and inspiration with keynotes, workshops, community and exclusive experiences. Ada Interact : San Francisco, November 14-15 Learn to navigate AI-first customer service from some of the best in AI customer service.

Portfolio 82

Portfolio Technical Review San Francisco Seattle 82

Duct Tape Marketing

JULY 1, 2021

The Ultimate Content Planning Workshop written by John Jantsch read more at Duct Tape Marketing. In part one, I talked about the customer journey and the marketing hourglass. In part one, I talked about the customer journey and the marketing hourglass. Marketing Podcast with John Jantsch. Here’s part three.

Global 97

Global Networking Management Sales 97

ConversionXL

AUGUST 23, 2017

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps. Moments of Truth.

Customer 130

Customer Channel Design Retention 130

The Startup Magazine

AUGUST 21, 2021

Use this type of mobile advertising to deliver offers to potential customers at just the right time when tech tools notice they’re nearby. From there, targeted messages encourage them to stop in via customized ads that cut through marketing noise and increase engagement.

Marketing 158

Marketing Technical Review Social Media Audience 158

YoungUpstarts

FEBRUARY 22, 2017

So, your organization is about to design a new product, feature or service: a design ideation workshop is a great way to generate lots of ideas early in the process, bring your project team along and set direction. Design workshops have been in the UX toolkit for some time now and are an important part of the design process.

Seattle 138

Seattle Design Early Stage Social Media 138

Startup Lessons Learned

MAY 14, 2009

Lessons Learned by Eric Ries Thursday, May 14, 2009 The Lean Startup Workshop - now an OReilly Master Class My rate of posting has been much lower lately, and this is mostly due to preparations for the upcoming Lean Startup Workshop on May 29. Please feel free to send along your comments or questions about the workshop itself.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

VC Cafe

JANUARY 22, 2021

AWS Marketplace Startup Program – the ‘app store’ for B2B startups who are interested to sell their product to AWS customers. AWS Connections – A program that facilitates relationships between AWS enterprise customers and startups to solve enterprises’ needs and, in turn, help to grow startups. Support Programs.

Technical Review 174

Technical Review Startup Venture Capital Incubator 174

Startup Lessons Learned

DECEMBER 1, 2014

Here are just a few things you might look for: Reducing risk in young companies Bringing innovation to the enterprise Designing and running experiments Customer development strategies All conference passes are on sale right now, and you can compare them here.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Steve Blank

APRIL 13, 2016

we held a DOD/IC 101 workshop, our advanced lecture was on the Value Proposition Canvas , and we watched as the students ran into common customer discovery obstacles and found new ones. DOD/IC 101 – Workshop. We started the week by holding a Monday night workshop – DOD/IC 101. See all the H4D posts here.

Social Media 132

Social Media Customer Programming Video 132

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customer development methodology.

Customer Development 131

Customer Development Engineer San Francisco Developer 131

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. At the same time, companies and government agencies typically adopt innovation activities (hackathons, design thinking classes, innovation workshops, et al.) Companies Run on Process.

Government 315

Government Technical Review Acquisition Metrics 315

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. I have personally sold many copies of his book, and continue to recommend it as one of the most important books a startup founder can read.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Customer Development 168

Customer Development Developer San Francisco Customer 168

Steve Blank

APRIL 13, 2016

we held a DOD/IC 101 workshop, our advanced lecture was on the Value Proposition Canvas , and we watched as the students ran into common customer discovery obstacles and found new ones. DOD/IC 101 – Workshop. We started the week by holding a Monday night workshop – DOD/IC 101. See all the H4D posts here.

Social Media 120

Social Media Customer Programming Video 120

VC Cafe

MARCH 1, 2024

AI to build enterprise software – In the future, every enterprise could have their own custom ERP, CRM or HRIS that is continually updating itself as the company itself is changing. What’s missing is the last mile — distribution, customer journey design, guardrails and workflow automation.

Artificial Inteligence 176

Artificial Inteligence Technical Review Software Review Generative AI 176

Brandanew

JULY 15, 2016

As you know, yesterday, we conducted a workshop in Ann Arbor for a bunch of writers. For those of you who were unable to attend, here were a a few FAQs on blogging that I answered in the workshop, which I feel could be helpful to everyone beginning with it! FAQs on Blogging- directly from our Ann Arbor workshop.

Hosting 100

Hosting HTML Social Media Community 100

Startup Lessons Learned

OCTOBER 11, 2018

As we put the final touches on Lean Startup Conference 2018 , I wanted to take a moment to share more about some of the panels, workshops, and events. In the Mastering Experiment Design workshop, participants will come prepared with a risky assumption of their own to build an experiment on, which they can then use to begin testing right away.

Lean 103

Lean Las Vegas Cofounder Startup 103

ReadWriteStart

AUGUST 18, 2020

Small businesses, medium-sized ventures, and international enterprises in different niches are actively rethinking operateions and how to address customer needs during the Coronavirus recession. On the other hand, banks try to give their customers psychological relief by promoting full transparency and clarity in financial processes.

Global 179

Global Technical Review Analytics Mobile 179

The Startup Magazine

FEBRUARY 10, 2022

Employer branding is the reputation and image of a company as perceived by employees (past and present), competitors, and customers. Signs that an employer brand may be in trouble include difficulties in recruiting, low success rate in winning new clients/customers, and a high staff turnover rate.

Social Media 152

Social Media Non-Compete Employee Affiliate 152

Entrepreneurs-Journey.com by Yaro Starak

MARCH 22, 2011

Back in August of 2010, Lee McIntyre did a live 2-day workshop in Manchester, U.K. These marketers all paid $997 to attend this workshop, and from what I’ve seen, they’ve all raved about the value they received. I like to say that by doing this, you become a trusted “expert friend&#.

Internet 73

Internet Affiliate Programming Video 73

Startup Lessons Learned

OCTOBER 26, 2009

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Duct Tape Marketing

NOVEMBER 21, 2022

Fractional CMOs are also responsible for developing a brand's marketing strategy (budget, vision, team makeup, customer journey, systems, and tactics). This is the most important part of the role because it helps the company stand out from its competition in the minds of their ideal customer. Join the Agency Workshop.

Fractional CTO 63

Fractional CTO Small Business Metrics Revenue 63

Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. The breakthrough idea of agile is that software should be built iteratively, with the pieces that customers value most created first. Enter Jims post.

Agile 111

Agile Customer Development Developer San Francisco 111

Duct Tape Marketing

JUNE 30, 2020

Their business customers say it’s like adding another staff member. You can give every customer a fast, personalized response for one low monthly rate — no hidden fees or contracts. Their business customers say it’s like adding another staff member. Try a new kind of answering service you will love.

Cofounder 98

Cofounder Technical Review Social Media Channel 98

Startup Lessons Learned

NOVEMBER 14, 2013

We wanted to give you a rundown of what’s in store, along with particular insight into two of the workshops we’re most excited to have lined up for Gold and VIP attendee s—one session with Jez Humble on implementing continuous delivery and one with Alistair Croll on Lean analytics for corporate entrepreneurs.

Continuous Deployment 162

Continuous Deployment Norway Lean Analytics 162

A Smart Bear: Startups and Marketing for Geeks

SEPTEMBER 25, 2017

What are our customers telling us, that we're not listening to? Customer-first, but insiders know things — Jason Cohen (@asmartbear) July 15, 2017. What are the top reasons customers love us? What are the top problems/worries/fears/opportunities facing our customers? How could we all impact that metric?

Software Review 154

Software Review Metrics Hiring Revenue 154

Brandanew

NOVEMBER 16, 2015

As shared before, we conducted a workshop on how to use digital marketing to generate sales with a group of authors/writers concerned about their book sales in Ann Arbor on November 12. Meanwhile, in the rain and near snow in Ann Arbor, we had a small group of very exciting participants in our workshop. What are you waiting for?

Sales 100

Sales Marketing Social Media Audience 100

Version One Ventures

DECEMBER 11, 2018

They’ve been offering one-on-one coaching for executives, ad hoc mentoring for 1 st and 2 nd level managers, as well as “at scale” leadership workshops for all company managers. LifeLabs Learning offers a good series of workshops and some of our portfolio companies have used Sounding Board for scalable, and affordable, 1:1 coaching.

Leadership 157

Leadership Framework Hiring Portfolio 157

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

SEPTEMBER 10, 2012

As we explained last week , we have stellar workshops scheduled for December 4--the second day of The Lean Startup Conference. Because the workshops require a bigger commitment (you need a Gold or Platinum Pass to attend), we wanted to give you more information about what you can expect. What will people take away from your workshop?

Lean 143

Lean Cofounder Engineer Design 143

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies. And this is true outside of games.

Customer 156

Customer San Francisco Viral Lean 156

Duct Tape Marketing

AUGUST 11, 2021

He recently co-founded Fast Forward Maine, a podcast and workshop series for growing Maine businesses. Rich is the author of The Lead Machine: The Small Business Guide to Digital Marketing, a popular and well-received book that helps entrepreneurs and marketers reach more of their ideal customers online. He has appeared in Inc.

Small Business 101

Small Business Portland Technical Review Affiliate 101

Startup Lessons Learned

SEPTEMBER 17, 2012

Coming up in just a few short months, you'll have a chance to go in-depth with the authors and their book at an awesome workshop. As we’ve mentioned here once or ten times before, this year, The Lean Startup Conference will include a second day, December 4, with in-demand workshops from established leaders in our community.

Lean 141

Lean Entrepreneur Early Stage Metrics 141

Hearpreneur

APRIL 24, 2024

A well-crafted business name communicates your values, sets the tone for your brand, and is often the first impression customers have. It's a reminder that in every finishing touch, we're not just cleaning cars; we're bringing that zen feeling to our customers. Striking a balance between creativity and clarity is key.

Naming 83

Naming Entrepreneur Hungary Search 83

NZ Entrepreneur

JUNE 9, 2022

Think about the impression you will be giving your clients or customers if you are constantly cutting out when trying to explain the highlights of your products or services. Do you have fresh insights into your customer profile? Without it, it can significantly hinder the way your team works. 2: Over sharing better than under sharing.

Bandwidth 99

Bandwidth Vesting Technical Review Video 99