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How Baby Boomers Fit In The Realm Of Entrepreneurship

Startup Professionals Musings

According to a report last year from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service. Marketing and sales to Gen-Y customers.

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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Startups Are Not Just The Realm Of Young Generations

Startup Professionals Musings

According to the most recent report from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service. Marketing and sales to Gen-Y customers.

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Is the Lean Startup Dead?

Steve Blank

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim. And it may work.

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Contact Centers Use Callback Technology To Reduce Customer Frustration

YoungUpstarts

A Company with Callback Technology… It happened to me recently with a major computer company, where the mechanical voice said, “due to customer calls, your wait will be approximately 15 minutes.”. Customer information would be taken, but return calls were handled during the slow times for call centers. Conclusion.

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5 Stages of Disruption Denial Cause A Startup Dilemma

Startup Professionals Musings

What entrepreneurs forget or don’t realize is that most customers are wary of all technology, educating the market on new technology is expensive, takes a long time, and people buy problem solutions rather than technology. Christensen in “ The Innovator’s Dilemma ” way back in 1995. Investors will likely wait for more traction.

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More Successful New Entrepreneurs Are Baby Boomers

Startup Professionals Musings

According to the most recent report from the Kauffman Foundation , the highest rate of entrepreneurship in America shifted a few years ago to the Boomer age group, compared to Gen-X (1965 to1980) and Gen-Y (1981 to 1995). Manage customer service. Marketing and sales to Gen-Y customers.