Both Sides of the Table

SEPTEMBER 15, 2022

What You Can Learn From Public Markets It doesn’t really take a genius to realize that what happens in the public markets will filter back to the private markets because the ultimate exit of these companies is either an IPO or an acquisition (often by a public company whose valuation is fixed daily by the market). super size or super focus.

Technical Review 416

Technical Review Pre-Money Valuation San Francisco Valuation 416

Startup Professionals Musings

DECEMBER 13, 2019

It’s always tempting to think that more product variations will satisfy more customers and lead to new sales. Some chaos is normal in every new business, but many wait far too long before they install metrics based on “best practices,” and fail to attack obvious bottlenecks with a vengeance. Use multiple small orders at first.

Technical Review 306

Technical Review Metrics Social Media Channel 306

Duct Tape Marketing

SEPTEMBER 4, 2023

Small Business Metrics to Track: Measuring Success The Right Way written by John Jantsch read more at Duct Tape Marketing Are you tracking the right metrics that truly measure your definition of success? 5 Metrics-Focused Tips for Small Business: How to Achieve Meaningful Marketing Goals 1.

Metrics 55

Metrics Small Business Software Review Green 55

Steve Blank

OCTOBER 15, 2019

What had previously been a strength – their great management processes – now holds back their ability to respond to new challenges. Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. However, their biggest obstacle is internal.

Government 320

Government Technical Review Acquisition Metrics 320

Startup Professionals Musings

JANUARY 15, 2020

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. Research has confirmed that culture is a primary driver for financial performance, customer experience, and team productivity.

Valuation 311

Valuation Technical Review Due Diligence Leadership 311

YoungUpstarts

AUGUST 2, 2016

And this is the product manager who dictates the strategies and processes, controls the product’s lifecycle and ensures that it meets all the set demands. One reason product management is such an appealing career is you get to sit at the intersection of technology, business, and design.”. Product Management Metrics.

Management 100

Management Product Churn Rate Green 100

SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff. How Unique Is A Unique Visitor? -

Acquisition 150

Acquisition Cofounder Technical Cofounder Cost 150

YoungUpstarts

FEBRUARY 13, 2019

If you can’t keep the customers who sign up with you, you’re going to quickly find yourself in trouble. I get calls all the time from clients struggling to retain new customers. The point is, before you change your pricing, you need to dig deeply into what’s really driving your customers away.

Customer 173

Customer Technical Review Retention Acquisition 173

ConversionXL

JULY 21, 2022

Optimize each channel, and you’ll win new customers, enjoy higher order rates , and retain customers. In this post, we’ll explore lessons from brands that use omnichannel marketing to deliver a seamless customer experience. Omnichannel aligns branding, messaging , and customer service across every channel.

Customer 118

Customer Marketing Channel Audience 118

The Startup Magazine

FEBRUARY 11, 2022

With over three decades of experience in private equity investments, acquisitions and mergers, Mark Hauser has developed a keen ability to recognize trends and do his due diligence. In 2016, Hauser Private Equity completed an investment in Stat Health Management, LLC, an urgent care provider with locations throughout Long Island, NY.

Private Equity 133

Private Equity Equity Technical Review Software Review 133

ConversionXL

FEBRUARY 3, 2022

A marketing growth strategy goes deeper into customer relationships to uncover opportunities that engage, activate, and retain. This philosophy comes from The Lean Startup methodology , which relies on testing hypotheses to better understand your customers’ pain points and goals. Your customers want different things.

Marketing 115

Marketing Framework Metrics Channel 115

www.forentrepreneurs.com

FEBRUARY 2, 2010

SolidWorks 2: The best VAR management program in the world? SolidWorks 3: The best VAR management program in the world? However there is a lot of value in looking at these same metrics for all other businesses.

Acquisition 103

Acquisition Cost Customer Entrepreneur 103

ConversionXL

FEBRUARY 3, 2022

Growth hacking is a practice that aims to acquire as many customers as possible while spending as little money as possible. Where campaigns to build brand awareness and generate top-of-funnel sales drive traditional marketing, data across the entire customer lifecycle drives growth hacking in marketing. What is growth hacking?

Retention 113

Retention Marketing Acquisition Channel 113

YoungUpstarts

OCTOBER 25, 2018

Toronto’s Mark Attanasio has spent some 20 years advising businesses at various stages in their development on what it takes to position themselves for growth – whether it’s through traditional transactional activities like management buyouts and mergers and acquisitions or via a public listing on a Canadian stock exchange.

Partner 113

Partner Technical Review Management Due Diligence 113

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 285

Customer Metrics Algorithm Community 285

ConversionXL

JUNE 16, 2022

A marketing playbook is a reference guide that outlines how a business will manage its marketing on a particular channel or campaign. They map out a repeatable process to avoid chaos and confusion in your team and with customers. So, how can marketers align every department for a consistent customer experience? Positioning.

Campaign 149

Campaign CTO Marketing Social Media 149

Occam's Razor

SEPTEMBER 24, 2012

Increased investment in Facebook as an engagement/acquisition channel has translated into requests from CEOs, CMOs and other CxOs about the return on that investment. FBe's recommendation was (paraphrasing a 35 min talk): Don't invent new metrics, use online versions of Reach and GRPs to measure success. and AdWords ads.

Metrics 165

Metrics Advertising Marketing Social Media 165

Up and Running

SEPTEMBER 14, 2021

Sales is all about how to get more customers, and relationship funnels prioritize establishing a genuine connection with your customers. To boost customer engagement and prepare them so that they can be presented with your offer, which will be the ideal answer to their problem at the ideal time. Build and define relationships.

Sales 152

Sales Audience Social Media Email 152

ConversionXL

FEBRUARY 4, 2020

Our new sign-up funnel started with a pageview of the sign-up URL and ended with a custom event that confirmed a project had been created: The conversion rate from landing on the sign-up page to completing the process was 70.6%. Our conversion metrics didn’t connect to more important ones: activation rate and, of course, revenue.

Acquisition 67

Acquisition Software Review Technical Review Mobile 67

Board Effect

NOVEMBER 28, 2023

Having a smart data strategy will not only help DCCU weather any future economic storms, but will help improve performance and better address customer needs. This offers the chance to reach new customers and expand into new markets quickly. “The retail banking industry is at a critical juncture,” says Sujatha Rayburn, VP at DCCU.

Technical Review 97

Technical Review Technology Software Review Georgia 97

Steve Blank

NOVEMBER 16, 2009

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

Customer Development 228

Customer Development Web Developer Customer 228

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

Operations 286

Operations New York City Technical Review Startup 286

ConversionXL

SEPTEMBER 15, 2020

Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values. It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers. Monzo is a digital-first bank that was backed by future customers.

Customer 85

Customer Community Revenue Software Review 85

ConversionXL

NOVEMBER 23, 2022

This consists of dominating your competition, and out-converting by acquiring new customers in a cheaper way that your competitor does. What are the priority customer problems and opportunities? This defines what to test by adapting to the customer priority. Daniel Layfield, Growth Product Manager at Codecademy.

B2B 94

B2B Marketing Curation PPC 94

Austin Startup

FEBRUARY 1, 2018

(Almost) everything you need to know (but are afraid to ask) before you wistfully ask a product manager to coffee so they will help you find a job. TL;DR Product management is a unique and poorly understood discipline, especially as it applies to software and other tech-related companies.

Management 85

Management Product Technical Review Software Review 85

Startup Professionals Musings

APRIL 21, 2023

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Idea management. Build and manage a pipeline of ideas.

Intellectual Property 343

Intellectual Property Metrics .Net Social Network 343

The Startup Magazine

MAY 9, 2024

Both eventually went public, albeit WeWork via a special purchase acquisition company (SPAC). Laser Focus on Your Ideal Customer Profile (ICP) The era of indiscriminate growth is giving way to targeted marketing strategies. Notable examples such as WeWork and Uber illustrate the perils and potential of this era.

Burn Rate 88

Burn Rate Bankruptcy Startup Metrics 88

YoungUpstarts

JUNE 11, 2015

by Jeff Sauro, author of “ Customer Analytics For Dummies “. In a global economy that’s becoming more competitive each year, every customer (and customer’s opinion) counts. Every customer interaction counts. Certainly, every dollar spent on keeping customers happy and coming back counts.

Analytics 100

Analytics Customer Acquisition Metrics 100

David Teten

DECEMBER 16, 2015

I review a lot of board decks with a beautifully hand-crafted page with metrics for the company. The reason is that the real value of the board deck is not (ironically) for the board; it’s for management to track their own performance. So I want to see that management is using a dashboard every day, not just for board meetings.

Metrics 60

Metrics Analytics Balance Sheet .Net 60

YoungUpstarts

JANUARY 7, 2018

New data-powered solutions give companies that would ordinarily be too large to customize their offerings the insight to do so. Owners no longer have to buy management software meant for big business. apps to manage their operations, up from 3.8 Solutions aimed at SMBs are more widely available. Enterprise Apps.

Artificial Inteligence 164

Artificial Inteligence Analytics SCRUM Cofounder 164

Hearpreneur

JANUARY 19, 2022

Especially during challenging times, retention is significantly more crucial than acquisition. I need to look after our personnel because they look after our customers. After we got everything in place we managed to successfully run our agency remote with minimal issues. 9- Remote management. 3- Caring for the team.

Entrepreneur 120

Entrepreneur Metrics Technical Review North America 120

YoungUpstarts

OCTOBER 28, 2016

Poorly Defined Project Goals and Performance Metrics. The same is true of performance metrics, as failing to clearly outline how performance will be measured makes it impossible to perform meaningful assessments of progress or efficiency.

Software Developers 100

Software Developers Software Development Software Review Software 100

Up and Running

OCTOBER 7, 2019

You need to use your time and resources productively by focusing on the right metrics so you can use data to help you implement improvements that matter. The first step is to formulate a KPI strategy by selecting the right metrics to track. Managers should be able to form an actionable response based on the information.

Founder 71

Founder Retention Metrics Technical Review 71

Startup Professionals Musings

OCTOBER 18, 2023

Most startup founders don’t relish the thought of managing repeatable processes, greedy stockholders, and endless regulation reports. New startup founders keep all the operating metrics they need in their head. The best sale or acquisition is a gradual one, where the acquirer gets to know you through formal and informal relationships.

Exit Strategy 248

Exit Strategy Valuation Acquisition Metrics 248

ConversionXL

SEPTEMBER 13, 2018

Google Analytics is the standard for measuring acquisition—identifying the sources of traffic to your website or app. Google Analytics switched its default metric from “sessions” to “users” in 2018, mirroring Mixpanel’s emphasis on users over pageviews. Most businesses, even Mixpanel’s paying customers, retain Google Analytics.

Analytics 119

Analytics Technical Review Acquisition Retention 119

YoungUpstarts

JUNE 11, 2019

The team’s success centers on favoring the metric of “getting on base” over “swinging for the fences.” Acquisition entrepreneurship is a model in the same vein. Many entrepreneurs don’t consider acquisition entrepreneurship because it doesn’t seem as exciting as building something brand-new.

Acquisition 113

Acquisition Oakland Small Business Administration SEC 113

Startup Professionals Musings

AUGUST 21, 2021

Explosive growth to an enterprise normally requires a scalable sales model, a well-documented process with incentives, training, and metrics for tracking and management. Of course, customer relationships, and penetration into new market segments are also critical elements. Isolate marketing from sales for maximum customer focus.

Merger 379

Merger Due Diligence SEC IPO 379