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What is CRM? Customer Relationship Management Explained

Up and Running

Many small businesses are turning to customer relationship management systems(CRM) to better understand customer wants and needs. Customer Relationship Management is a technology designed to help your business manage customer relationships and interactions in an organized way. What is CRM? Share information.

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Praying to the God of Valuation

Both Sides of the Table

There were startups and a software industry but barely. 2001–2007: THE BUILDING YEARS The dot com bubble had burst. SEEING THINGS FROM THE VC SIDE OF THE TABLE While I was a VC in 2007 & 2008 those were dead years because the market again evaporated due the the Global Financial Crisis (GFC). There was no money train.

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Cracking The Code: In search of Europe's next tech stars.

Cracking the Code

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. I feel like I’m often looking for interesting things to read about a variety of subjects, but I manage to include your blog among my reads every day. Cracking The Code on Facebook.

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Giving Tuesday: How BoardEffect Is Giving Back to Nonprofits

Board Effect

BoardEffect was founded in 2007 by a team of web developers that served nonprofits and educational institutions. Together, they worked on a concept for a software program to ease nonprofit board duties, and BoardEffect was born. This year, at the time when nonprofits are in great need, BoardEffect is ready to give back.

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Startup CTO or Developer

SoCal CTO

In December 2007, I described how I commonly take on an Acting CTO Role in a Start-up. I provided a whole set of questions that I go through with founders before Startup Software Development – Do Your Homework Before You Develop Anything. How are we going to manage the product roadmap? How do we motivate and manage developers?

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Do Less. More.

Both Sides of the Table

In some ways having seen these trends before and being a bit more mature (code for I’m 47) I think I feel just a little bit less pressure than I did when I was younger. ” I spend more time helping manage Upfront Ventures so that we as a firm are better prepared as a team to succeed vs. just any individual.

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Cracking The Code: State of the SaaS 13: Q1 2010 Sentiment

Cracking the Code

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. This is a significant guidance revision, which shows the current focus and mindset of the management of these companies. Philippe Botteri Accel Partners London, UK My Bio. software.