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Startup Metrics

TechEmpower

R : Retention - Do they come back & re-visit over time? The metrics, and how they relate, are captured in his slide: Note the relationship between retention/referral efforts and lifetime value. channels (search, social, viral, new media), cost-efficient distribution We often reference Dave’s work when talking to innovators.

Metrics 260
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How to Master Customer Value Optimization

ConversionXL

Meaning: T = Traffic CR = Conversion Rate AOV = Average Order Value G = Growth. Meaning: C = Customers (traffic x conversion rate) CLV = Customer revenue – (CAC + cost of serving that customer) CAC = Customer Acquisition Cost G = Growth. Customer retention rate; New customer stickiness. RFM distribution.

Customer 132
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Acquire New Users by Adding Growth Hacking to your Marketing Strategy

ConversionXL

Where Airbnb recognized the value in another platform, Dropbox doubled down on the strength of its product as a distribution channel. In the acquisition phase, measure these performance metrics: Customer acquisition cost Conversion rate Website traffic Click-through rate Bounce rate Quality of leads. The result? Activation.

Retention 113
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How to Increase eCommerce Sales — Growth Tips from Industry Experts

Up and Running

Think about it — your customers will likely showcase your products to their friends and family, and your brand name will come up in conversations and recommendations. Use organic traffic for higher ROI and conversions — Hailey Friedman, GrowthBar. Increasing eCommerce conversion is an iterative process.

eCommerce 152
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7 High-Performing Ecommerce Marketing Strategies for 2022

ConversionXL

Common examples include: Average order value; Sales conversion rate; Cart abandonment rate; Customer acquisition cost; Customer lifetime value; Bounce rate; Click-through rates; Pop-up engagement rates; ROI (return on investment; Average inventory sold per day. Clever, convincing, and customer-oriented content drive loyalty and retention.

eCommerce 129
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Why Email Automation is a Must For Your E-commerce Businesses

The Startup Magazine

Consequently, email automation can help you distribute your campaigns on the basis of time and various action triggered events such as signing up for your mailing list or abandoning your cart coming from your subscriber base. From helping you nurture and engage your leads to improving customer retention, it can do it all.

Email 167
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8 Tips For Online Startups To Improve Customer Experience

YoungUpstarts

For example, if they have already shared some information via email, they will expect to be able to continue the conversation through telephone without having to repeat the information. Not only does it affect SEO ranking, it also affects the site’s user-friendliness and visitors retention. Provide sufficient information.

Sri Lanka 160