Startup Professionals Musings

JUNE 21, 2020

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. More complex and defensible businesses should highlight their organic drive to profitability and brand leadership. High customer loyalty and high team passion.

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Revenue Valuation Viral Retention 434

Startup Professionals Musings

MARCH 3, 2021

For example, if you have ever watched the Shark Tank show on TV, they always ask about the cost of customer acquisition. It still amazes me that some entrepreneurs seem totally at a loss on this question, or customer retention rate, or even margin expectations. Show that you have to ability to move the ball forward.

Exit Strategy 406

Exit Strategy Merger Angel Investor IPO 406

YoungUpstarts

JUNE 4, 2014

They take the time to groom capable employees into leadership roles for each and every company function. and speaks regularly to CEO’s, executive teams and Boards on the topics of business strategy and execution, human capital and executive leadership. Wear Many Hats. Successful CEOs do NOT resist delegating.

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Cost Detroit Leadership Retention 160

The Startup Magazine

NOVEMBER 25, 2017

During business mergers or acquisitions there’s plenty of research and document reviews. VDR provides the necessary channel through which such companies can survive and launch careful IPO document management and retention. Both leadership teams may need to find ways of providing such information without being compromised.

Software Review 60

Software Review Technical Review Intellectual Property Due Diligence 60

A Smart Bear: Startups and Marketing for Geeks

FEBRUARY 26, 2019

Instead, watch payback period for acquisition efficiency, watch retention for product/market fit, watch expansion revenue for long-term growth, and watch gross margin for long-term profitability. A reliable paid acquisition channel results in a somewhat stable business. Sales” is not a dirty word.

Restful 202

Restful Founder Revenue Acquisition 202

YoungUpstarts

DECEMBER 5, 2013

Local businesses in Singapore report up to 5x increase in repeat business , up to 7x increase in fan acquisition rates and 10x increase in word of mouth. I used to think that the success of my last startup was due to our software quality, thought leadership, patents, etc. All they need is a fan page, which they inevitably already have.

Programming 150

Programming Turkey Social Media Redemption 150

Austin Startup

AUGUST 13, 2018

Director of Entrepreneurship & Innovation at the University of Texas at Austin, Alex Winkelman Zeplain, Founder of Hello My Tribe, and Autumn Manning , CEO of YouEarnedIt — will open up about their struggles, pressures, and leadership battles to share how they’ve coped and built a community. Vote ] 10.

Austin 48

Austin Technical Review Cofounder Texas 48

Startup Professionals Musings

AUGUST 10, 2014

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention and high revenue per employee. More complex and defensible businesses should highlight their organic drive to profitability and brand leadership. High customer loyalty and high team passion.

Revenue 246

Revenue Entrepreneur Valuation Viral 246

YoungUpstarts

NOVEMBER 8, 2017

Zakir has more than 20 years of experience in management, customer acquisition and retention as well as sales leadership across the globe, complemented by a strong understanding of the Asian market. In this role, he guides a number of high performing teams to bring complete solutions to Oracle NetSuite customers.

Cloud 165

Cloud Small Business Singapore Malaysia 165

ReadWriteStart

AUGUST 26, 2022

I think every company’s portfolio is different, so they’re all different sizes, different stages, different geographies, different cash positions, and different market leadership positions. . The vast majority of their customer acquisition is word of mouth. But stuff like retention is super important. David Zhang.

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Partner Cofounder Retention Acquisition 132

Seeing Both Sides

FEBRUARY 25, 2016

The Growth Manager function typically lives at the intersection of marketing and product development, and is focused on customer and user acquisition, activation, retention, and upsell. For instance, should resources go to user acquisition or to combatting churn?

Management 20

Management Analytics Technical Review Framework 20

Seeing Both Sides

FEBRUARY 25, 2016

The Growth Manager function typically lives at the intersection of marketing and product development, and is focused on customer and user acquisition, activation, retention, and upsell. For instance, should resources go to user acquisition or to combatting churn?

Management 20

Management Analytics Technical Review Framework 20

ConversionXL

APRIL 13, 2017

same thing as growth hacker or growth marketer): “The Growth Manager function typically lives at the intersection of marketing and product development, and is focused on customer and user acquisition, activation, retention, and upsell. ” You also need strong leadership and management skills in this role. Image Source.

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Analytics Engineer SEO Channel 99

Startup Professionals Musings

JUNE 26, 2016

Startup productivity is embodied in key ratios, including low cost of customer acquisition, high retention, and high revenue per employee. More complex and defensible businesses should highlight their organic drive to profitability and brand leadership. High customer loyalty and high team passion.

Revenue 145

Revenue Valuation Startup Viral 145

Startup Professionals Musings

NOVEMBER 17, 2021

Companies need the same service on partner and acquisition candidates, even vendors. Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. New one-time customers may be incented to return.

Analytics 248

Analytics Retention Social Media Startup 248

Austin Startup

MARCH 18, 2018

The Forrest Four-Cast: March 18, 2018 In a world where a private corner office is just as likely to be a shared open workspace bedecked with a barista, bespoke couches and free dry cleaning, what should companies offer workers to drive satisfaction, creativity and retention? and one on how to be the boss who manages them?—?learn

Audio 48

Audio Retention Employee Programming 48

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. For 90% of companies , the top goal for ABM is new business generation— new clients, new contracts, new logo acquisition, etc. Make sales leaders part of your ABM leadership team. Get executive buy-in. Planning your pilot.

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Customer Marketing Channel Acquisition 98

Austin Startup

FEBRUARY 1, 2018

Hard skills such as data analytics are essential to being successful as a product manager, but equally-valued are soft skills such as communication, collaboration and leadership. Use frameworks in interviews to explain your qualifications and show your thought-processes. Be careful, though! Product management also requires political skill.

Management 85

Management Product Technical Review Software Review 85

ConversionXL

MAY 27, 2022

Look instead at measuring KPIs like close rate, cost per acquisition, cost per lead, conversion rates, average contract value, and lifetime customer value. Become a trusted brand with thought leadership. Thought leadership demonstrates your knowledge to help buyers overcome their problems at every stage of their journey.

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Demand Affiliate Audience Leadership 115

Occam's Razor

MAY 2, 2017

It is the only way to ensure your leadership is not trapped in the let’s solve for 2% of our business success thinking. tearsofpain One way of removing silos and focusing on the entire business is to leverage Acquisition, Behavior and Outcome metrics. They are from my post The Biggest Mistake Web Analysts Make… And How To Avoid It!

Metrics 141

Metrics Acquisition eCommerce Analytics 141

Up and Running

DECEMBER 1, 2015

More often than not, equity compensation is an attraction and retention tool, rather than a replacement to salary. Even someone that is only a minority stockholder has rights that could become an administrative pain, and that could interfere with the goals of the majority leadership team. When you’re happy with a “lifestyle business”.

Equity 60

Equity Employee Stock Options Vesting 60

ConversionXL

JUNE 15, 2021

It must align with the marketing funnel stages (awareness, consideration, conversion, retention) as well as the customer journey. Whether that’s to: Intrigue (awareness); Educate (consideration); Influence a purchase (conversion); Or inspire engagement (retention). Retention—Inspire engagement. Storytelling mistakes to avoid.

Audience 153

Audience Retention Campaign Video 153

Up and Running

MARCH 25, 2013

This is a wonderful trait in an entrepreneur, because in many business settings customer retention is much more important than customer acquisition. Introverts value their friendships, and can find creative ways to maintain relationships and show that they are sincere.

Sales 98

Sales Retention Acquisition Small Business 98

Ben's Blog

MAY 15, 2020

And if step one or two of the growth model start hitting a lot of friction, then of course it’s just going to get harder and harder, because each group of users is going to produce fewer and fewer users from an acquisition standpoint. It’s not a great look, from the leadership standpoint. Same thing for engagement, as well.

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Founder Conversion Technical Review Cash Position 36

Duct Tape Marketing

APRIL 27, 2022

He was part of the management team that was instrumental in launching NYTimes.com’s first digital paid product and the acquisition of About.com. 22:24] Retention and recruitment have become really hot right now for a lot of organizations – what role can community play? [24:13] How can we support you in your leadership journey?

Community 69

Community New York Small Business New York City 69

Duct Tape Marketing

JANUARY 3, 2023

13:01): Client acquisition seems really hard, or maybe expensive. 14:44): We're gonna be converting the right customers and we're gonna have much higher retention and referral. Sometimes it's busy, sometimes it's slow, , sometimes you can keep up, sometimes you can't. I mean, marketing return is hard to understand.

Customer 87

Customer Marketing Engineer Advertising 87

Duct Tape Marketing

AUGUST 10, 2022

Client acquisition seems really hard or maybe expensive sales processes still at this point are very manual and customer service now has become an issue and is in inconsistent. And we're gonna have much higher retention and referral. You're gonna build leadership team here. Sometimes you can't. So what's happening here.

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Customer Marketing Social Media Engineer 78

ConversionXL

AUGUST 18, 2021

Having set leadership to keep your team excited about this program is key. By empowering employees of all levels to be a part of the company and share related content, you’re cultivating a strong company culture and helping increase employee retention along the way. Pinpoint leaders and participants. Conclusion.

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Social Media Employee Media Programming 117

Steve Blank

NOVEMBER 5, 2020

Well first, the sense of urgency you do hear at the top among the Pentagon leadership is not necessarily fully shared throughout the bureaucracy – surprise, surprise. We’ve started to adjust our acquisition approach. What Should be Done to Enhance the Recruitment and Retention of a Technologically Superior Defense Workforce?

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Technology China United States Government 300

Reid Hoffman

MARCH 2, 2021

He also shared his perspective on M&A (including Uber’s recent acquisitions of Postmates and Drizly), autonomous vehicles, the complexities of working in highly regulated industries, and how his personal and professional background shaped the way he approaches leadership today. RH: The honor is ours. This is awesome.

Iran 39

Iran Technical Review Non-Compete Lean 39

Both Sides of the Table

JANUARY 17, 2011

The key is channeling what you learn when you drive onto paper for retention purposes so you have to write it down soon afterward. And if we’re reflective, it’s also one of the most important success criteria for investors, senior executives, tech writers and virtually anybody involved in business leadership.

Technical Review 356

Technical Review Framework Audience Media 356

View from Seed

FEBRUARY 27, 2019

they can range from customer acquisition, product engagement/stickiness, or business model. make sure there’s strong alignment and clarity among the founders/senior leadership. product engagement, retention metrics). Post-PMF: Key milestones the business needs to hit (e.g. It’s not enough for the CEO to know what these are?—?make

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Hiring Bandwidth Product Early Stage 120

Occam's Razor

JULY 15, 2014

Go three levels, or five, inside the organization to the Senior Leadership, would they get anything out of this? This is a nicely customized data puke for our Ecommerce and Customer Retention team. Covers the complete end-to-end picture of the business (non-ecommerce in this case) by showing KPIs for acquisition, behavior and outcomes.

Analytics 159

Analytics Metrics Web Ohio 159

ConversionXL

NOVEMBER 13, 2019

Client retention hinges on relationships—and the people who maintain them. ” The long-term value of inbound marketing was a common refrain: “The most effective thing for us has been content creation at the edge of thought leadership for our space and public speaking. Instead, I focused my efforts on building thought leadership.

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SEO Hiring PPC Leadership 110

YoungUpstarts

MAY 24, 2019

He also has a Cambridge Teacher Professional Development Qualification (PDQ) leadership certification and a doctorate in education (ABD). None of this saying that traditional IQ ability such as the acquisition and retention of knowledge and the processing of that knowledge through thinking maneuvers is unimportant.

China 113

China Global Framework Singapore 113

Duct Tape Marketing

OCTOBER 23, 2019

Scott McKain: Yeah, it truly is, but I would also suggest that I think that’s one of the things that good marketing, and that’s why I’m such a fan of your work, is that the elements of good marketing are, certainly, the elements of good leadership. What is your level of customer retention? Great question.

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Indianapolis Retention Differentiation Programming 34

ConversionXL

AUGUST 10, 2017

There is room for experience and leadership in the CRO space. And some, say a Growth Marketing Manager, will own optimization efforts, but will also be tasked with other acquisition, retention, etc. In fact, only about 12% of our respondents have been working in a CRO role for more than five years. Do You Follow a CRO Process?

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Conversion Salary Analytics eCommerce 90