ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Duct Tape Marketing

JULY 18, 2013

3 Website Trends That Customers (and Business Owners) Will Love written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing Thursday is guest post day here at Duct Tape Marketing and today’s guest is Andy Hayes – Enjoy! Here are 3 website design trends I think you should be watching.

Customer 71

Customer Portland Oregon Hosting 71

ReadWriteStart

APRIL 24, 2021

Agile mindset is a system of beliefs characterized by a customer-centric approach, emphasizing communication and consistent collaboration with the customer and inside the team. The four Agile values, defined in the Agile Manifesto, deliver value to the customer, responsiveness to change, effective communication, and people centricity.

Agile 146

Agile SCRUM Technical Review Management 146

Startup Professionals Musings

SEPTEMBER 9, 2020

A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share. Way back in 2004, he cared enough about an associate's injury to spend time investigating, and used the exercise to isolate a root cause without blaming anyone. Don’t waste time fixing symptoms.

Dividend 382

Dividend Metrics Cost Internet 382

Hearpreneur

JUNE 4, 2021

After doing some market research, I realized that there was a market for the handcrafted greeting cards that I make, and in September 2019, MsCraftprincess Designs was formed. These are keepsake cards and many of our customers tell us that the recipients frame their cards. Coone, MsCraftprincess Designs LLC ! #2-

Entrepreneur 133

Entrepreneur B2B Database Technical Review 133

YoungUpstarts

JUNE 3, 2011

Its product Fetch Fans is a social media design application that builds highly interactive and custom branded Facebook business page tabs, Twitter and blog backgrounds, which was launched at DEMO earlier this year. Fetch Plus is founded by 32-year old Carmen Benitez , who acts as its president and managing director.

Social Media 187

Social Media Media Management Application Development 187

Steve Blank

JULY 7, 2015

Eric was the very first practitioner of my Customer Development methodology which became the core of the the Lean methodology. Back in 2004 when Eric and his IMVU co-founder Will Harvey approached me about investing in IMVU, I agreed on one condition – they had to take my Customer Development class at UC Berkeley Haas Business School.

Lean 120

Lean Silicon Valley Technical Cofounder Channel 120

YoungUpstarts

JUNE 24, 2012

Right now there are opportunities for companies that want to make their presence visible, to reach customers in a different way and for customers who expect better service for their money. One angry customer will make sure to be vocal and tell others, which is not always the case for positive experiences, unless they are truly great.

Social Media 231

Social Media Media Stock Clickthrough 231

Startup Lessons Learned

OCTOBER 16, 2013

Palantir is a deep technical play and we had a lot of code to write just to fill out the product vision that we had already validated with potential customers; it took us two straight years of development to go from early prototypes to software that could be used in production. It wasn’t always this way.

Lean 167

Lean Startup Software Engineering Agile 167

Steve Blank

SEPTEMBER 14, 2009

In this time, building a successful business meant building a company that had paying customers quarter after quarter. It did not mean building a startup into a company to flip or hype on the market with no earnings or revenue, but building a company that had paying customers. They taught you about customers, markets and profits.

Silicon Valley 235

Silicon Valley IPO Technical Review Venture Capital 235

ConversionXL

FEBRUARY 3, 2020

.” You’ve diplomatically explained to the client that they really should be using custom photography, but they insist that you find a “better/cheaper representation online.” You pay, download the stock photo, jury-rig it into your design, and look at your work with a mixed sense of pride and shame.

Stock 71

Stock Software Review Arizona Technical Review 71

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley’s Haas Business School since the fall of 2004 and in a joint MBA with Columbia since 2005. Back in 2004, Jerry Engel the head of the Entreprenuership program at Haas Business School at U.C. A lot has happened since I first authored and taught the class. Four Steps.

Customer Development 242

Customer Development Lean Developer Customer 242

Startup Lessons Learned

SEPTEMBER 14, 2008

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

SVPG

AUGUST 21, 2013

Starting around 2004 and 2005 I began seeing an increasing number of teams moving to Agile, and of course the first thing they needed was training and often some coaching. Much of it is still IT (internal) or custom. I should have written this article many years ago. See [link] 3. See [link] 5. This is not a minor difference.

Agile 61

Agile CTO Hire Software Developers Software Development 61

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. My company won the ROI of The Year award from The Banker magazine in 2004, something I was very proud of.

Programming 150

Programming Turkey Social Media Redemption 150

ConversionXL

JANUARY 18, 2022

He was swiftly followed by Richard Branson and Virgin Galactic in 2004. In this article, you’ll understand how to build a memorable brand that your customers want to buy from. Learn how to identify what your customers want from your brand, how to build momentum with content, and then explore some brands that excel at brand marketing.

Marketing 109

Marketing Social Media Non-Compete Audience 109

Duct Tape Marketing

JUNE 15, 2022

He is a podcast advertising specialist, and he founded the Tech Podcast Network in 2004. He's a podcast advertising specialist and also founded the tech podcast network way back in the dinosaur days of podcasting 2004. That was the one they started in 2004. That's 100% designed for your online business.

Audio 62

Audio SMS Technical Review Advertising 62

reidhoffman.org

NOVEMBER 12, 2013

What I’ve honorably been able to do, however, is share the deck I used to pitch LinkedIn to Greylock for a Series B investment back in 2004. the consumer internet landscape in 2004 vs. today. In 2004, the consumer internet was just beginning to rebound. In 2004, investors regained interest in the consumer internet again.

Entrepreneur 111

Entrepreneur Revenue Viral Networking 111

ConversionXL

OCTOBER 14, 2014

You need an image that represents “freedom” or “happiness” or ::shutter:: “corporate synergy” You’ve diplomatically explained to the client that they really should be using custom photography, but they insist you find a “better/cheaper representation online.” But did it stop there?

Stock 129

Stock Software Review Lead Generation Arizona 129

Duct Tape Marketing

JUNE 10, 2011

Business owners must learn to manage and juggle a complex and shifting combination of customer, partner, vendor, staff and advisory relationships in order to survive and grow. Internal customer – How often do you take the internal temperature? It may be one of the most important reflections of the service your customers receive.

Small Business 58

Small Business Marketing Software Review Social Media 58

Hearpreneur

MARCH 13, 2020

I was working hard to climb the ladder in the car business and had been helping customers at work with budgeting, and building their credit. In 2004 I was a part-time flight attendant with a 10-year-old son living in Los Angeles. Five years later we’ve turned that into a business making custom built-in bookcases.

Entrepreneur 129

Entrepreneur LLC Technical Review Finder 129

Austin Startup

MAY 19, 2019

Because there is no way to know who is a citizen when you get on a plane, the programs are designed to photograph everyone. The government and the airlines pay attention to opinion of their customers. Airlines especially care about the travel experience of their customers which includes their experience with TSA.

United States 48

United States Los Angeles Technical Review Programming 48

Duct Tape Marketing

MAY 16, 2011

Here’s an example: let’s say one of your business goals for the year is to increase renewal business from existing customers by 15%. To develop your marketing strategy, think about the marketing efforts it would take to get more customers to renew. These and other types of marketing approaches will directly help increase renewals.

Marketing 53

Marketing Social Media Software Review Small Business 53

crowdSPRING Blog

AUGUST 29, 2012

My name is Connie Carlson also known as Iconic Design. How did you become interested in design? I am what you call an “old school, self taught designer” My father, a sign painter, started a small sign company in 1967 out of the basement of my childhood home. Which of your designs are your favorites and why?

Minnesota 60

Minnesota Design Software Review Community 60

Austin Startup

MARCH 1, 2019

That’s why our first experience will be in a brewpub, where customers can see beer brewed on one side, and pork on the other, in the same type of reactors. Our company has been designed from the beginning on a platform of automation hardware and data science. I lived in Austin from 2004 to 2016, and attended SXSW every year.

Technical Cofounder 48

Technical Cofounder San Francisco Cofounder Startup 48

YoungUpstarts

OCTOBER 5, 2019

Organizational consultant and customer service expert Joseph A. Michelli recently sat down with Young Upstarts to share his insights on Airbnb’s approach to customer engagement, loyalty and referrals — and how they can be utilized by any industry. The Airbnb Way is my ninth business book since 2004. What’s your main focus?

South Africa 127

South Africa Africa Leadership Singapore 127

Both Sides of the Table

DECEMBER 5, 2010

Brands didn’t advertise their web pages they advertised “AOL Keywords.&# If you were a newly minted, venture-backed consumer Internet company you had to have a deal with AOL to reach your customers. Facebook had grown stratospherically from 2004-2007 to 100 million users and was everything that MySpace wasn’t.

Social Network 297

Social Network Networking Internet EC2 297

Hearpreneur

NOVEMBER 11, 2017

One side benefit of our name is the ‘formal’ and ‘official’ connotations of the word Institute – which might give us a little more credence with customers. 4- Focusing on our customers and their guests. But additionally, the name had to instantly trigger to the customer what to expect from the store front.

Naming 55

Naming Baltimore PR Entrepreneur 55

Agile VC

MAY 26, 2011

Google is still a private company (their IPO was Aug 2004). conference happened at the end of 2004). Mostly smartphones + restaurateurs attitude towards viewing the internet as a customer acquisition tool. Is it a case of just design it, code it, build it, deploy it, trademark it, copywright it and then go for funding? .

Term Sheet 178

Term Sheet Silicon Valley Technical Review Social Network 178

Feld Thoughts

JANUARY 19, 2014

Here’s why: Except for early adopters of technology and diehard environmental customers, most people aren’t buying a fuel type, they’re buying transportation. The Nissan Leaf battery pack alone costs about $18,000 (though government incentives bring down the overall vehicle cost to the customer).

Artificial Inteligence 183

Artificial Inteligence Government Nevada Cost 183

Steve Blank

JUNE 18, 2013

I read a ton of existing literature and came up with a formal methodology for search I called Customer Development. Berkeley asked me to teach a class in Customer Development at Haas business school. In 2004 I funded IMVU, a startup by Will Harvey and Eric Ries. I wrote a book about this called the Four Steps to the Epiphany.

Lean 292

Lean Agile Customer Development Business Model 292

YoungUpstarts

APRIL 2, 2018

And even the above mentioned difficulties notwithstanding, it’s completely unclear how to pay those customers we’ve rented computing resources from. To the customer, the price in question would be really low: for instance, if we divide the price of renting the CompecTA supercomputer for one month by 10 000, we’ll get no more than 6 cents.

Search 179

Search Aggregator Distribution Framework 179

mashable.com

JUNE 11, 2013

In fact, recent research shows that 75% of startups fail (based on a study of 2,000 startups that received VC funding from 2004 to 2010). Dont underestimate the importance of Minimum Viable Design. In my first company, people liked our product but were embarrassed to share it because the design and presentation was so poor.

Cofounder 111

Cofounder Technical Review Startup Software Review 111

Steve Blank

SEPTEMBER 6, 2012

Experienced entrepreneurs kept finding that no business plan survived first contact with customers. I read a ton of existing literature and came up with a formal methodology for search I called Customer Development. That resulted in a new process for Search: Customer Development + traditional product management/Waterfall Engineering.

Lean 322

Lean Georgia Michigan Business Model 322

YoungUpstarts

JUNE 23, 2013

Perhaps coincidentally, it was a service that existing SingTel customers were looking for. We were looking around for an e-commerce platform and we found that Shopify is the best fit for our customer base,” explains Xante Koh, Singtel Digital Media’s senior marketing manager.

Singapore 164

Singapore Partner Asia North America 164