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Praying to the God of Valuation

Both Sides of the Table

I started my first company in 1999 and was admittedly swept up in all of this: Magazine covers, fancy conferences, artificial valuations and easy money. In those years I learned to properly build product, price products, sell products and serve customers.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.)

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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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Back In The Filtering Game: Entrepreneur Drawn by The Siren Call Of The Startup

YoungUpstarts

In 1999, my brother Aaron and I started InternetSafety.com. The service helps customers save money because clean filters use less energy and help avert costly repairs. In 1999, he started InternetSafety.com with his brother. Admittedly, they have not all been successful. Some have been spectacular failures. 9, FilterSnap.

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Customer Data Platforms: The Next Big Shift in SaaS Marketing Stacks?

ConversionXL

That was designed to allow information storage and manage customer contact information. His name was Mark Benioff (another former Oracle Executive) and in 1999 he had the pleasure to introduce the business world the first CRM in Cloud. Valuable customer data is buried in these disconnected tools. All manual operations.

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6 Mistakes Often Made By Entrepreneurs Due To Passion

Startup Professionals Musings

Actually, great new customer solutions lead to great platforms, not the other way around. Extrapolating you as the target customer. Never mix up what you like with what your customers will buy. Or ask PlanetRx, an online service for prescriptions, before the Internet was pervasive. In reality, failure is not a bad thing.

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Lessons Learned: Hugh Molotsi

Startup Lessons Learned

One of the highlights of my time at Intuit was being part of a skunkworks team in 1999 that developed Intuit’s first payment service, the QuickBooks Merchant Account Service. Somehow, with hard work and the help of a few key colleagues, we were able to deliver a functioning service to customers on time.

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