Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

Founder 424

Founder Product Cofounder Acquisition 424

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

Customer 167

Customer San Francisco Lean Hockey Stick 167

YoungUpstarts

SEPTEMBER 20, 2011

It is essentially a digital medical records aggregator that takes care of everything; from collecting paper records, to translating through the jargon, to securely storing it all online. Customers no longer have to dig through filing cabinets or call up all the doctors they’ve seen over the years. ”

Aggregator 176

Aggregator Management New Jersey Security 176

Occam's Razor

JUNE 4, 2018

Increase current conversion rate by 25%, quantify how much increased revenue there will be. Aim for quintupling revenue, obviously, but calculating just 25% improvement will give you all the budget you need from your management to insert urgency into the shopping process. Do something simple. In-stock status. Life of current price.

Conversion 124

Conversion eCommerce Artificial Inteligence Aggregator 124

Up and Running

AUGUST 24, 2020

Here are just a few things you can do by leveraging data analytics: Gain a better understanding of changing customer preferences Discover new business opportunities Identify and eliminate bottlenecks in your operations Minimize and better allocate advertising costs Provide greater customer support through automated chat.

Technical Review 131

Technical Review Analytics Forecast Artificial Inteligence 131

Both Sides of the Table

APRIL 4, 2011

4 times / 100 means if a customer uses your app frequently (say 10-20 times / day) then they are crashing nearly every day. Customer Acquisition. At the highest level you’ll obviously want to track how many customers your adding every month (and for some businesses that have hit scale this is measured on a daily basis).

Metrics 346

Metrics Startup Acquisition SEM 346

ConversionXL

FEBRUARY 17, 2021

The solution has to balance four variables: Revenue for publishers that sell ad space; Targeting capability for ad networks; Return on ad spend for ad buyers; Privacy for users who see ads. Publishers will get their ad revenue. They aggregate far more of your clicks across the Internet and power the hyper-relevant ads you see (e.g.,

Caching 140

Caching Algorithm Advertising Metadata 140

BeyondVC

OCTOBER 2, 2015

generate as much revenue as you can to prove that customers find value and are willing to pay. focus first on user engagement and the revenue and bookings will follow. No matter what business you are in, you need to ensure that your ultimate customer (the end user) is happy and absolutely loves using your product.

Revenue 60

Revenue Customer Metrics Aggregator 60

YoungUpstarts

SEPTEMBER 21, 2016

As a small business, you might be finding it tricky trying to increase your profits and revenues. However, you will be glad to hear that there are plenty of strategies that you could implement which will be vital in helping you grow your revenues. They can actually help you grow your business and give your revenues a fantastic boost!

Revenue 100

Revenue Distribution Aggregator Small Business 100

YoungUpstarts

OCTOBER 23, 2017

Here digital intercepts of consumer activities are aggregated into large data sets, analysed, and assessed versus market expectations. According to research from JP Morgan, revenues from investment banking peaked in 2009 at $207.7 Today employment in the sector is comparable to levels from 2005-2006 when revenues were also similar.

Technical Review 154

Technical Review Artificial Inteligence Software Review IPO 154

Version One Ventures

SEPTEMBER 12, 2022

As a star data analyst, Abhinav started to wonder how all restaurant owners and operators could have the same customer relationships as his mother-in-law, and how technology could help with scale – this is how Bikky was born. This helps restaurants operate more profitably through higher customer retention, frequency, and lifetime value.

New York City 60

New York City Customer Aggregator Retention 60

ConversionXL

JUNE 26, 2019

When the executive team calls me and asks why they aren’t converting users into customers, I tell them to buy a plant. On the other hand, if you have a good product that customers love, you’ll see a monumental shift if you go through a Triple A sprint each month. ARR, customers, MRR), you won’t build a sustainable business.

Framework 121

Framework Churn Rate Metrics Revenue 121

abovethecrowd.com

NOVEMBER 13, 2012

Aggregating suppliers is a necessary, but insufficient step on its own. You must also organically aggregate demand. Great marketplaces do not simply aggregate a market; they enhance it. But in the early stages, this friction slows your roll-out and increases the costs associated with supplier aggregation.

Aggregator 101

Aggregator Marketing Software Review North America 101

ConversionXL

NOVEMBER 23, 2022

Salesforce, for example, increased its revenue market share to 18.4% This consists of dominating your competition, and out-converting by acquiring new customers in a cheaper way that your competitor does. What are the priority customer problems and opportunities? This defines what to test by adapting to the customer priority.

B2B 94

B2B Marketing Curation PPC 94

Steve Blank

APRIL 21, 2011

Last week the teams tested their hypotheses about Customer Relationships (how do they get, keep and grow customers.) its product or service) to its customers. Virtual channels include Dedicated e-commerce, Two-step e-distribution and Aggregators. This team spoke with 10 more customers and potential channel partners.

Channel 228

Channel Artificial Inteligence San Francisco Business Model 228

Up and Running

JULY 2, 2014

Don’t be misled by accounting reports that give you infinite detail of sales broken down product by product, or customer by customer; for looking at the future, you need a manageable level of detail. Do, however, reflect on the previous point about summary and aggregation. Stop reading this and deal with that problem first.

Forecast 119

Forecast Sales Aggregator Software Review 119

ConversionXL

NOVEMBER 6, 2017

If you segment your A/B test results by browser version, you might discover that customers coming from the Safari web browser are converting much better than the average. A second segment we typically setup might include: existing customers vs. first-time customers. Why is conducting post-test segmentation important?

Chad 112

Chad Mobile Technical Review Aggregator 112

YoungUpstarts

JUNE 18, 2012

It is harder to raise capital, you need to execute fast and choose the largest market with highest achievable revenue potential as your beach head market] E.G. BuzzCity, Mig33, TMGamer, ImpulseFlyer, Reebonz etc. Some founders go GD1 whilst still based in Singapore, some make their move to the US to be closer to their users/customers.

Singapore 178

Singapore Technical Cofounder Product Marketing 178

Both Sides of the Table

JUNE 18, 2015

There’s too much PR and too many tech blogs and too many newsletters and aggregators and Twitter summarizers to even try to catch everything that’s going on and equally there’s so much noise that it becomes harder to be heard. They’re doing how much in SaaS revenue? You own how much?”

Software Review 150

Software Review Turkey Portfolio Syndicate 150

The Startup Magazine

JULY 16, 2021

In order to grow your business’ economic value, there are two routes open to you: (1) you can do it by increasing customer value , (2) reduce your costs to serve. Focus on the Most Profitable Customers and Help Them Reduce Their Costs. Your profit peaks are the company’s most loyal customers. These are your loyal fans.

Business Model 167

Business Model Aggregator Revenue Analytics 167

View from Seed

MARCH 5, 2019

There are a variety of quick write-ups on the Lyft S-1 for basic figures like annual revenue, rider growth, or who the largest shareholders are. Early on, one of the key questions for all ride sharing companies was the breadth & depth of usage by their customers. Revenue per rider has more than doubled from 2016–2018 (from $15.88

Aggregator 120

Aggregator IPO .Net Revenue 120

ConversionXL

SEPTEMBER 13, 2018

Most businesses, even Mixpanel’s paying customers, retain Google Analytics. For most Mixpanel users, the platform’s most meaningful feature is its ability to tie actual prospect and customer data to online behavior, providing greater insight into the experiences that affect engagement, conversion, and retention.

Analytics 119

Analytics Technical Review Acquisition Retention 119

crowdSPRING Blog

AUGUST 25, 2013

The technique, although controversial in some quarters, has given the energy industry a huge boost of productivity, revenue, and profit as they learn to make the most of their existing assets and extract the most from their existing fields. The first important data-set to extract is the acquisition cost.

Customer 95

Customer Aggregator CPA Lean 95

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Startups, are not about executing a plan where the product, customers, channel are known. Get Out of the Building and test the Business Model.

Lean 303

Lean Business Model Customer Development Guinea 303

Agile VC

APRIL 17, 2011

How They Do It: Aggregate data from travel data warehouses like ITA as well as indexing travel providers websites, provide this information to consumers in a highly customizable search engine. Financial Snapshot: 2010 Revenue: $170 million. Revenue growth: 51% YoY (2010), 1% YoY (2009), 131% YoY (2008).

Pre-Money Valuation 113

Pre-Money Valuation Liquidation Preference Dividend Common Stock 113

YoungUpstarts

DECEMBER 4, 2015

Angie’s list is a tried and true platform that connects service providers with customers. SeatGeek is an easy-to-use ticket marketplace that aggregates listings to let you find great seats for one-of-a-kind events. With over 7,000 hand-selected pieces across a range of prices and mediums, we have artwork accessible to everyone.

Founder 100

Founder Arizona Cofounder Technical Review 100

Steve Blank

SEPTEMBER 14, 2009

Five Quarters of Profitability During the 1980’s and through the mid 1990’s startups going public had to do something that most companies today never heard of – they had to show a track record of increasing revenue and consistent profitability. They taught you about customers, markets and profits.

Silicon Valley 230

Silicon Valley IPO Technical Review Venture Capital 230

Agile VC

MARCH 5, 2019

There are a variety of quick write-ups on the Lyft S-1 for basic figures like annual revenue, rider growth, or who the largest shareholders are. Early on, one of the key questions for all ride sharing companies was the breadth & depth of usage by their customers. Revenue per rider has more than doubled from 2016–2018 (from $15.88

Aggregator 100

Aggregator .Net Revenue IPO 100

Agile VC

JUNE 5, 2011

They’ve grown from nothing to >$2B in revenue in 30 months time, making the company among the fastest growing businesses in the histroy of the world. How They Make Money: Groupon keeps a share of the coupon value (typically 40-50%) as its net revenue (1). Financial Snapshot: 2010 Revenue: $713M. to the merchant.

North America 100

North America Chicago Boston Silicon Valley 100

ConversionXL

DECEMBER 7, 2016

Nowadays nearly every online shop utilizes some sort of product recommendation engine, which is no wonder, as these systems, if set up and configured properly can significantly boost revenues, CTRs, conversions, and other important metrics. Popular products”, “Customers who bought this also bought…”, etc.).

Conversion 48

Conversion Product Technical Review Widget 48

Both Sides of the Table

OCTOBER 17, 2019

Invoca is now doing 10s of millions in recurring revenue and is growing > 75% year-over-year but it took the first 3 years to really build out the technology and acquire our initial enterprise clients. I mentioned that we sold our position in Kyriba for > $1 billion but when we invested it had virtually no revenue.

IP 223

IP Intellectual Property IRR Cofounder 223

Both Sides of the Table

SEPTEMBER 15, 2013

Along with Greycroft Partners we were the first investors in Maker Studios 3 years ago when the company had no revenue and limited infrastructure. but not that this justifies take a 45% revenue share. Industry averages for talent revenue shares are about 70% with top talent making even more. ” YouTube takes 45%.

Networking 366

Networking Media Distribution Video 366

VC Cafe

SEPTEMBER 9, 2020

As described by Tim Ferriss in Tools of Titans , to be a successful creator you don’t need millions of dollars, customers, or fans. Creators decouple their non-standardised skills from the aggregator and hope to become themselves a brand. 1000 Superfans or 100 True fans? Gen Z and the 1% rule. Creators Platform Dependency.

Aggregator 207

Aggregator Vertical Audience Seed Stage 207

Occam's Razor

SEPTEMBER 24, 2012

And then beyond, to measuring your Net Promoter Score (or the latest flavor of the month customer centric metric), etc. A good business analyst will measure how many clicks came through from Facebook, and she/he will also measure the conversion rate, revenue, etc., The reduction in customer service costs – no more phone calls!

Metrics 165

Metrics Advertising Marketing Social Media 165

View from Seed

NOVEMBER 18, 2020

You can read various articles out there which will give you the cursory facts about Airbnb like their overall revenue or profitability or how their business has faired here in 2020 in the COVID environment. But ops & customer support is another 17-20% of revenue and arguably you couldn’t run the business if you took that away.

North America 401

North America IPO Prospectus Europe 401

David Teten

SEPTEMBER 23, 2017

Advances in machine learning, specifically natural language processing, have made generating these baseline, aggregate datasets possible, at scale, with high accuracy. A number of analysts have particular focus on serving the customers of technology companies, e.g., Gartner and 451 Research. 9) Time, market, and exit investment.

Private Equity 60

Private Equity Venture Capital Equity Technical Review 60

Steve Blank

FEBRUARY 25, 2014

Over 10 weeks each team gets out of the building talking to 100 customers to test their hypotheses across all 9 boxes in the business model canvas. We collect the complete narrative of what they discovered talking to customers as well as aggregate interviews, hypotheses to test, invalidated hypotheses and mentor and instructor engagements.

Incubator 315

Incubator Intellectual Property Startup Lean 315