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What is CRM? Customer Relationship Management Explained

Up and Running

Many small businesses are turning to customer relationship management systems(CRM) to better understand customer wants and needs. Customer Relationship Management is a technology designed to help your business manage customer relationships and interactions in an organized way. What is CRM? Share information. Make connections.

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Cybersecurity and Managing Reputational Risk

Board Effect

The onslaught of cyberattacks being reported in the media is causing organizations to struggle in their attempts to keep risk management efforts in sync with the pace of threats. According to Aon Insurance and Risk Management, out of over 50 categories of risk, reputational risk is the number one concern across the globe.

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Build Success from a Struggling Agency with a Multimillion-Dollar Pivot

Duct Tape Marketing

Chris Martinez is the CEO and founder of DUDEAgency.io, a business he grew from scratch into a multimillion-dollar success, earning accolades such as the Stevie Award for Minority-Owned Business of the Year and a Silver Medal for Most Innovative Company Under 100 Employees. Chris (01:04): Yeah, so well, let's go back to 2007.

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Four Tips For Retaining And Motivating Your Staff

YoungUpstarts

No matter what stage your business is currently at, it can cause significant difficulties when employees move on to find new employment. However, although these are good, they often aren’t what employees deem to be the most important issues relating to their happiness. Focus on staff motivation. Introduce a monthly staff social event.

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How to Successfully Approach Trade-Offs as an Entrepreneur in 2021

Up and Running

In fact, Americans are becoming small business owners at an accelerated clip: New filings for employer identification numbers are higher than they’ve been since 2007 , according to the U.S. Weigh hiring an employee versus implementing software. Managing a team can be quite time-consuming. Census Bureau.

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How To Be A Great Leader

YoungUpstarts

Many people confuse leadership and management. During my career, I’ve worked with a few remarkable leaders and managers. Understand the difference between being a manager and a leader. If you’ve been studying how to be a great boss, you’ve probably seen a lot of advice on how to manage people, but little on how to lead them.

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Do Less. More.

Both Sides of the Table

Of course your friend’s company raised $50 million and offers it’s employees free kombucha and desk massages. And even this can’t stop their employees from fleeing after two years of vesting to move on to the next hot startup. For investors life is no different. You don’t need to be hot.