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How developers should manage customer support when their app goes viral

The Next Web

Tiny, unknown apps can suddenly go viral and, seemingly overnight, grow to millions of users. By the time Instagram was purchased by Facebook in April of 2012, the app had more than 40 million users, but only a 13-person team. On average, every employee—including the CEO—supported more than 3,000,000 users. Utilize a shared inbox.

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“Effective”, “Motivated”, “Track Record” Most Overused Words On LinkedIn Profiles In 2012

YoungUpstarts

It’s soon to be 2012, so perhaps it’s high time you gave your LinkedIn profile a makeover. Recommendations on LinkedIn spread virally, and give those viewing your profile a sense of who you are as a professional. Use language that illustrates your unique professional accomplishments and experiences. Come highly recommended.

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7 Social Media Tactics Your 2013 Budget Needs to Succeed

www.clickz.com

Social Media Community Management Social Commerce Social Integration Social Media Smarts. Heidi Cohen | December 24, 2012. BTW, use these charts to persuade your management team!). Show your emotional side to increase virality. Milkman in an article entitled, "What Makes Online Content Viral?" December 10, 2012.

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The Importance of Women in Tech

Austin Startup

Estimates show that only about 14% of engineers in 2012 were women (Crawford) and that number hasn’t gone up far in recent years. In February 2017, former Uber engineer Susan Fowler’s blog post about the sexual harassment she experienced while working at Uber went viral. ASME , Sept 2012, [link]. Accessed 15 Sept 2017.

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LinkedIn: The Series A Fundraising Story ? AGILEVC

Agile VC

We were post product and had viral growth, albeit at very small scale and still had to evangelize the concept of a vital coefficient w/ most investors. Btw, here’s our startup [link] We are bringing yield management to the restaurant industry. 10 July 2012, 7:05 pm Why Do VC’s Have Ownership Targets? link] leehower.

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The Old Ways Of Social Media Marketing Are Broken

Startup Professionals Musings

1% click through rate and Facebook manages to be about half as good as that. By some measurements Twitter was the fastest growing social network of 2012. In 2012 that number skyrocketed to 26%. SocialBakers , a site that tracks data, reported in December 2012 that 1.4 It’s the principle underlying “viral marketing.”

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Why Would a Business Avoid any Internet Presence?

Startup Professionals Musings

Customers go there to check on the details of your offerings and verify that you are not a scam, investors look there to check out your management and sales approach, and suppliers expect to find contact information. Viral marketing needs a website. But word-of-mouth and viral marketing doesn’t work without a web site.

Internet 247