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Solving the Innovator’s Dilemma – Customer Development in a Big Company

Steve Blank

At times I’ll do what I consider an extension of teaching; a two-day Customer Discovery/Validation intensive session with a large corporation serious about Customer Development at my ranch on the California Coast. We used what they learned to plan their next steps for additional Discovery, and ultimately Customer Validation.

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[Interview] Benjamin Yee of EMERGE App

YoungUpstarts

Aggressive expansion plans will no doubt see Ben explore off-the-beaten-track towns in Europe and South America in the near future. I started with a custom t-shirt printing company, branched out into a creative agency and then spun out a software solution from my t-shirt business that you see today as EMERGE App.

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The Truth About the Scooter Economy?—?An Insider’s Perspective

Both Sides of the Table

An Insider’s Perspective “Bird Zero” that are custom designed by the company There is a story arc of the electric scooter market that took the world by storm in 2018, was second-guessed late in the year and has quietly re-emerged as a powerful force of growth where few really appreciate the speed and scale of what has happened.

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[Review] The Lean Startup

YoungUpstarts

” The Lean Startup ” cuts to the chase from the get-go, providing an actionable methodology – starting off with a bare-bones product, testing it with customers and analyzing the results. Lee Shen Han has just returned from a half-year travel sabbatical around Europe and South America.

Lean 157
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What You Can Do To Make Customer Care Your Most Effective Marketing Strategy

YoungUpstarts

What if improving your customer service was all it took to generate more sales and grow your business? No gimmicks, no flashy promotions, no big advertising campaigns; just a dedication to improve the way you treat your customers. There are plenty of tools and resources out there that help collect reviews from your customers.

Customer 182
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What Makes an Entrepreneur? Cojones (7/11)

Both Sides of the Table

He was from South America but living in Switzerland and had launched a startup while holding down a day job at a consulting firm (McKinsey if memory serves). I want our associate to have empathy for the customers we serve — our portfolio companies. I was recently on TWiST with Jason Calacanis. He wanted to raise angel money.

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The Most Important Thing I’ve Learned From Starting 3 eCommerce Companies

YoungUpstarts

It’s very advantageous from a business perspective to be your own customer. A few years ago while traveling in South America, he encountered a number of homeless cats which prompted him to start Tuft and Paw. . I know that litterboxes suck, which is why we’re designing a new litter box.

eCommerce 157