Startup Professionals Musings

JULY 9, 2017

An effective tool I see used more and more, as a prelude to a more detailed business plan, is the Business Model Canvas , first introduced by Alexander Osterwalder back in 2008. New entrepreneurs are always looking for a shortcut in getting their venture story and plan across to investors, and closing on the funding they need. Key activities.

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Business Model Intellectual Property Startup Angel Investor 143

Startup Professionals Musings

AUGUST 24, 2013

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. United Airlines is still recovering from that debacle. You need to be there.

Social Media 271

Social Media Media Startup Reputation 271

VC Cafe

JULY 15, 2021

The iOS app store officially launched on July 10 2008 with 500 apps. Build a community – often overlooked, but building a community around your app can help you build better products and dramatically increase retention. Almost overnight, a huge new industry was created around mobile. It can also backfire, so execution is key.

Mobile 190

Mobile Social Media Distribution PR 190

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 23, 2012

After I sold Smart Bear, that division has increased revenue and profit every year, for five years, even through the 2008/2009 economic disaster. But really, are all those acquirers so stupid? Surely not. And the same thing happened after we sold IT WatchDogs in 2005. So now it’s your turn to think about this with your own company.

IPO 240

IPO Flash Bootstrapping Private Equity 240

Startup Professionals Musings

JULY 18, 2012

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. United Airlines is still recovering from that debacle. You need to be there.

Social Media 198

Social Media Media Marketing Reputation 198

Startup Lessons Learned

JANUARY 2, 2009

Retention cohort analysis. My 2008 revenues were over $100k on a 35k inventory. The core of the article is my first attempt to articulate the key metrics (in graph form) that I believe demonstrate customer value. When startups ask me what to measure, I always come back to these three as a starting point: Revenue per customer.

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

www.reincubate.com

FEBRUARY 1, 2010

Where possible reduce operational and capital spending on an ongoing basis, through use of Open Source technology, cost-effective procurement, efficiency gains, and through coordination of activities and resources with parent and group companies Manage recruitment, development, retention, and organisation of operations, development and IT teams, keeping (..)

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Fractional CTO CTO Technical Review CTO Hire 40

Ben's Blog

MAY 15, 2020

Finally, we’ll zoom out and assess the big picture: how various categories of company may be impacted long-term, how this crisis compares to 2008 (and what that means for early-stage founders), and the industries and business models that are now prime for growth. Those things all got created in 2007, 2008.

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Founder Conversion Technical Review Cash Position 36

Jeff Hilimire

MAY 6, 2014

We had finally hit $1 million in revenue and would double our revenue every year after until we would eventually sell in March of 2008. When we started to hit our growth curve in 2008 we were still fairly immature managers. We had an extremely high retention rate with existing people/divisions within a company. Start blogging.

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Atlanta Retention Revenue Valuation 62

crowdSPRING Blog

APRIL 13, 2014

Since the market crash of 2008, our economy has struggled to revive. And as these newly unemployed struggle to find work, employee retention rates actually rise (in down times, people tend to hold tightly to a “job in hand”) reducing the number of open positions available. .

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Small Business Washington Retention Government 81

crowdSPRING Blog

AUGUST 6, 2018

They point out : A consistent brand helps increase the overall value of your company by reinforcing your position in the marketplace, attracting better quality customers with higher retention rates and raising the perceived value of your products or services….In Your site isn’t responsive or mobile-friendly.

Mobile 48

Mobile Design Technical Review RSS 48

This is going to be BIG.

MARCH 30, 2015

Sam Altman of YC recently pointed out that pulling back during the downturn in 2008 would result in several big misses: In October of 2008, Sequoia Capital—arguably the best-ever in the business—gave the famous “RIP Good Times” presentation (I was there). A few months later, we funded Airbnb.

Hockey Stick 60

Hockey Stick Valuation Startup Maryland 60

Startup Lessons Learned

OCTOBER 7, 2008

Lessons Learned by Eric Ries Tuesday, October 7, 2008 The App Store after the gold rush I wrote earlier about the issue of distribution advantage on the iPhone. I think its helpful to think about two kinds of competition for distribution: acquisition competition and retention competition. So what can you do? My advice: dont launch big.

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San Francisco Lean Retention SEM 68

Up and Running

JUNE 3, 2014

The salesperson who built the relationship with you in the beginning would make the sale, and then pass you off to a retention manager, and it was easy to slip through the cracks or simply become a monthly paycheck. When the economy slowed to a crawl in 2008, businesses everywhere were hit hard. No businesses, no trash.

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Management El Paso Oklahoma Las Vegas 108

Duct Tape Marketing

MAY 19, 2011

His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.

Small Business 53

Small Business Marketing Social Media Cofounder 53

Duct Tape Marketing

MAY 19, 2011

His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.

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Social Media Retention Acquisition LLC 32

Professor VC

NOVEMBER 13, 2008

Thursday, November 13, 2008. Also, if the weather gets really bad, they offer a full refund voucher good for your next trip - all about customer retention. ▼ 2008. (14). ProfessorVC. The last blogger in Silicon Valley. Just returned from a golf trip to Bandon Dunes , Oregon. ► May. (1). ► March. (1).

Oregon 28

Oregon San Jose Angel Investor Silicon Valley 28

Duct Tape Marketing

APRIL 27, 2022

22:24] Retention and recruitment have become really hot right now for a lot of organizations – what role can community play? [24:13] Not quite that far back, uh, but let's start at about 2008, which was probably the date that Facebook really became a business tool or started the journey becoming a business tools. So let's go.

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Community New York Small Business New York City 68

Startup Lessons Learned

JULY 3, 2009

Split-testing is great for linear optimization; making our landing pages, conversion rates, and retention metrics incrementally better day-in day-out. Remember that we can use split-testing for both the problem team and solution team, and that causes a lot of confusion. If youre not doing both, youre missing out.

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Lean San Francisco Continuous Deployment Cofounder 60

Duct Tape Marketing

JUNE 27, 2013

Nicole Beachum has been helping small to medium businesses transform their online presence through high-quality, original website content, blogs, social media postings, online reputation management, digital public relations, digital media, sales letters, and other digital reach methods since 2008.

Social Media 70

Social Media Viral Media Customer 70

YoungUpstarts

JUNE 5, 2020

Tim Hindes, co-founder and CEO of Stay Metrics, a provider of driver retention tools, believes that successful companies are the ones that lead with love from the top down. He says, “When we started with two of us in 2008, we basically grew the company to $30 million in under three-and-a-half years.

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Leadership North America Dallas Employee 194

Hearpreneur

JANUARY 7, 2017

I started a career in real estate in 2008 (when the market was crashing). I seized this opportunity to try an experiment in both client service and employee retention, by focusing on senior level staff first, and combining that with a flexible and healthy working environment that is not a mainstay in the public relations world.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Startup Lessons Learned

APRIL 14, 2009

Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. Some products have relatively obvious monetization mechanisms, and the real risks are in customer adoption.

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Customer San Francisco Lean Hockey Stick 167

ConversionXL

SEPTEMBER 3, 2014

Because, we’re finding that the most successful companies are digging deep into the data driven research available to them… giving them a leg up on customer retention and bolstering the bottom line. Mapping out their paths from first interaction to the last will show if they are achieving their goals. The Devil Is In The Data.

Customer 127

Customer Analytics Conversion eCommerce 127

Gust

NOVEMBER 4, 2011

Intermix was in a turnaround situation when I arrived in mid-2004, having been delisted from Nasdaq and nearly bankrupt. VantagePoint Venture Partners came to the rescue in late 2003 with an infusion of $15 million in capital, adding Andrew Sheehan (now at Sutter Hill Ventures ) and David Carlick (now at Rho Ventures ) to the Board.

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Valuation Pre-Money Valuation Merger Vesting 98

Startup Lessons Learned

AUGUST 24, 2009

And anytime you strike a deal for digital distribution of any content, insist that your creators be given real-time access to the big-picture metrics: not just downloads, but engagement, retention and replay.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Up and Running

APRIL 6, 2016

In fact, during the height of the 2008 recession, the U.S. Wraps and packs used to combat cellulite and reduce water retention. The reason is simple: When times get tough, the need for stress relief increases. For millions of people, this means visiting a spa to help them disconnect and recharge their batteries.

Small Business Administration 60

Small Business Administration Hiring Employee Design 60

SoCal CTO

OCTOBER 5, 2010

Why Every Entrepreneur Should Write and 9 Tips To Get Started - OnStartups , September 27, 2010 "The best part of blogging is the people you will meet"- Hugh MacLeod repeating wisdom from Loic Lemeur to me at the Big Pink at 2 am in South Beach after the Future of Web Apps 2008. Why You Should Write. Why You Should Write.

Technology 191

Technology Product San Francisco CTO Hire 191

Aymeric Gaurat-Apelli

APRIL 20, 2010

As Facebook matures as a platform, it is changing its focus from growth to retention. Facebook has allowed me to find an audience to my creativity. Although I had been developing softwares since 1999, it was the first time I could think of an idea, write the application, publish it online and virally reach thousands of people!

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Developer Australia Ruby API 32

Startup Lessons Learned

JUNE 22, 2009

Our challenge is in the customer retention, and we're in the process of doing segment pivot to validate our hypothesis that the other market segment has longer retention. June 23, 2009 9:55 AM LKsaid. Eric this is a great validation post for us! My question to you: 1. What exactly does the problem team do?

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San Francisco Lean Continuous Deployment Agile 167

The Next Web

SEPTEMBER 24, 2013

He duly took it and vowed to start a company when his finished his third and final placement with RIM in December 2008. Not only is the company small, but the startup’s retention rate is near zero. “That was the best piece of individual advice ever got in my life,” Livingston says. Kik Music: iTunes for your BlackBerry. Over the 4.5

Entrepreneur 167

Entrepreneur CTO Hire Startup Mobile 167

ConversionXL

OCTOBER 21, 2015

ImageScape.com) case study from 2007-2008…. If you optimize for retention , this initial form won’t be the only touchpoint you have with this visitor. Size does matter, but there are exceptions to the rule. Tweet It!]. What Other Data Is Out There? You’re probably used to seeing this Imaginary Landscape (i.e. Image Source.

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Conversion Database eCommerce Norway 48

Duct Tape Marketing

MAY 23, 2019

Jenny Blake: I was there for five and a half years, and halfway into my time there … During that five years, the company grew from 6,000 to 36,000 employees, and one major issue became retention. You’ve hired all these smart recent grads from Ivy League schools, how do you then keep them once you get them there?

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Programming Finance Turkey Stock Options 62

Startup Lessons Learned

SEPTEMBER 29, 2008

Lessons Learned by Eric Ries Monday, September 29, 2008 Q&A with an actual reader One of my favorite things about having a blog is the feedback I get in comments and by email. Today, I thought Id answer a few questions that came in from a very thoughtful comment from Andrew Meyer. Hes also a blogger, at Inquiries Into Alignment ).

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

ConversionXL

NOVEMBER 20, 2020

GA2 : Classic, 2008. Since the launch of the original launch of Google Analytics in 2005, Google has rolled out 4 iterations of the most widely used analytics platforms on the web. GA1 : Urchin, 2005. GA3 : Universal, 2013. GA4 : We are here, 2020. Image source ). Here are a few examples of the visual differences: Overview. Image source ).

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Analytics Web Mobile Video 117

Transformify

JULY 30, 2019

Since joining MassMutual in 2008, she has developed a diversity and inclusion platform to help the company solve challenges, grow in new markets, and instill innovation in a conservative industry. Our guest today is Lorie Valle-Yanez, Head of Diversity and Inclusion, MassMutual.

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Hawaii Nicaragua San Francisco Non-Compete 56

ConversionXL

MARCH 19, 2013

Jeffrey Zeldman (@zeldman) May 5, 2008. Gettting the information architecture of your site right will ensure a great user experience , which in turn leads to higher retention rate and improved conversions. Before you even start thinking about actual design, you need to have the content in place. Content precedes design.

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